Howdens - Hook Avis 90

Lucy did a great design for the kitchen in our new kitchen diner extension, incorporating all the features we wanted. We especially love the corner larder unit, a great use of space for storage and hiding the kettle, toaster and general clutter. The pop up socket is ideal for plugging in other appliances as well as charging phones and iPads. The quality of the units is excellent, much better than some other suppliers we looked at. Thank you Lucy for your patience while we changed our minds several times over the unit colour, worktop and flooring.

We are delighted with our Howdens kitchen. We spent a lot of time with Lucy,designing the kitchen & then tweaking the design to get exactly what we wanted. The whole process went smoothly thanks to Lucy’s expertise & patience. We also found the rest of the team at Howdens Hook to be helpful, when we popped in with query’s.

Great service and fast response to any issues that occurred during the fitting process very happy.

Lucy from Howdens, Hook provided us with a comprehensive service for the instalment of our new kitchen. An appreciation of our thoughts, a detailed plan, questions answered and assistance and guidance given when asked for. The kitchen is now installed and works well. Many thanks.

The howdens Hook branch is unmatched!! I had a kitchen-utility designed and delivered. The service from start to finish was brilliant. Through every step I felt confident they knew what I wanted and more to achieve the perfect result for me.
The team came up with great ideas.

Plenty of care was taken through the process from surveying-design and even delivering the kitchen to my front door: The whole team have been fantastic not to mention the aftercare service too.

The Team at Howdens are fantastic, we use them every time. Lucy's design impressed our clients and Simon was quick to help us sort out a last minute change! Would definitely recommend.

Thanks Madalina for your patience with my latest order. As ever you were helpful and a delight to deal with.

Bit late submitting this review
Great service from Simon and his team in the Hook Depot nothing was too much trouble with any aftersales
issues

We really enjoyed working with Lucy. She offered lots of creative inspiration and ideas in order to make a difficult planning space into a fantastic kitchen. Her advice was really helpful and she was really efficient in turning ideas into plans that could be viewed on paper and via simulation. Thank you!

Excellent service, Lucy had so much patience with us, the quality of the kitchens is amazing. Very happy.

We have had an excellent experience throughout. Lucy, Hook's kitchen designer, came highly recommended by our builder and she didn't disappoint. The design stage was fun, efficient and effective. Lucy understood what we were trying to achieve and could leap straight to the right items, the right sample, or the right catalogue page immediately. She offered new ideas we'd not considered and politely gave feedback on things that might not work so well.

We looked at other kitchen companies but found that the available range of units and configuration to fit into our space just worked better at Howdens.

We took advantage of a sale price and got good advice on how to safely store it until our project was ready. Despite our many months of waiting to get started, Howdens were great about refunding, replacing and swapping items as needed throughout the build. Lucy and the team were always quick to respond, whenever we needed them. We even came back for some extra shelves at the end.

We love our new kitchen and worktop! We won't be needing a new kitchen for a long time! But we're telling our friends to go to Hook and ask for Lucy. They won't be disappointed.

Working with Lucy from the start to finish has been a great experience. From day 1, Lucy understood exactly our aims and ambitions for our new kitchen, and with us created our perfect new kitchen. Her advice on; design, products and recommendations were brilliant. Saving us time and creating the perfect blend of functionality and appearance.

We’re so pleased with our new
Kitchen, and couldn’t think of anything we’d do better or differently if we were to do it again. This is solely because of Lucy’s meticulous attention to detail throughout the design and build stages.

It’s also worth noting how good the oak doors are, as well as the wood flooring from Howdens. Brilliant products and well worth their price.

I have always had a great experience at Howdens Hook. This was my second kitchen and Emilie was great in helping me fit everything I wanted into my new kitchen and making multiple changes after we couldn't decide on the colour and worktop.

We are so pleased with our new kitchen and utility room. Lucy, at Howdens in Hook, was so helpful, efficient, friendly and more than happy to change the plans as we went along. We're very pleased with the quality of the units and it was great to be able to see all of the finishes in the shop. Thank you Howdens and Lucy!

Absolutely fantastic experience with Lucy. She was more than happy to spend the time going over my designs making tweaks each time to ensure I had my dream kitchen and utility room. We are absolutely over the moon with the outcome and feel it even rivals some of the high end kitchen design companies. Incredibly grateful and highly recommend

Right from our initial enquiry through delivery to completion of the installation, we were guided by Lucy Spice, Kitchen Sales Designer at Howdens Hook. She was always efficient, attentive and always gave her expert advice during the design stage and after. We are very pleased with the quality of the items supplied and with the look of the completed works.

The staff at the hook store were friendly and approachable. Simon (Area Manager) took the time to really understand what we wanted and tailored Howdens services to our needs, even with multiple designs. The few issues we had were rectified straight away with no hassle or having to chase
Would recommend to anyone and would use again

Lucy was excellent. We’re really happy with our new kitchen and utility room. Brilliant customer service and approach throughout. We made a few changes and they were very accommodating. I’d definitely recommend.

We have recently worked the Lucy from the Hook, Hampshire team and had a great experience with design and follow ups.
Lucy was great at giving information and getting back with any questions we had. The whole team were great and look forward to working with them in the future.