Just finished having a Howdens kitchen fitted from Howdens Martlesham (Ipswich). Service was excellent from design through order processing to delivery. Kayleigh's service was excellent, but the whole... Voir plus
L'entreprise a répondu

Unit 2, 25 Anson Road, Martlesham Heath Business Park, IP5 3RG Suffolk, East Anglia, GB
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Just finished having a Howdens kitchen fitted from Howdens Martlesham (Ipswich). Service was excellent from design through order processing to delivery. Kayleigh's service was excellent, but the whole... Voir plus
L'entreprise a répondu
First class service received from both Kayleigh and Aaron at Martlesham, Ipswich. Sent kitchen plan to Kayleigh with an idea of what we were looking for, when we visited she had already drawn up the k... Voir plus
L'entreprise a répondu
As a small buyer of home improvement stuff at the budget end, I usually try Howdens first, the cabinets (I buy flatpack) go together accurately, the worktops are well priced and stock is usually avail... Voir plus
L'entreprise a répondu
Excellent first time experience. Was aided to buy the right items in a friendly manner and it was easy to change an item when my customer needs changed. Delivery costs for several doors and other item... Voir plus
L'entreprise a répondu
The UK's No. 1 Trade Kitchen Supplier.
Écrit par l'entreprise
Unit 2, 25 Anson Road, Martlesham Heath Business Park, IP5 3RG, Suffolk, East Anglia, Royaume-Uni
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Réponse de Howdens - Martlesham Heath
A great experience at Howdens in Martlesham. Yesterday. Both Shami and Aaron were professional and competent. They sorted out an information issue in no time. My materials are going to be delivered on the day and time. I requested. Great job. Thank you

Réponse de Howdens - Martlesham Heath
The quality of the kitchen seems good, but the entire process of design and delivery has been problematic.
Specific things I asked for at the start were not on the design and I often had to ask for design changes multiple times before they were added.
They seem keen on padding quotes with things you don't ask for, like cutlery trays and splashbacks. I trusted that the designer would order correct quantities instead they ordered 9m of worktop when the design maxes out at 5.5m, 24 cupboard handles when the design shows 17 and charged me for an upstand that they never delivered. I ordered extra shelves for a larder cupboard and explicitly asked if the shelf supports would be included. I was told yes and when they delivered them there were no shelf supports.
All of these things were resolvable, and were indeed resolved by Howdens but the effort to sort out things that shouldn't have happened in the first place just isn't worth it.

Réponse de Howdens - Martlesham Heath
We have used Howdens many times before.
The service levels and products continue to be at the highest levels.
Keep up the good work.
I would recommend to anyone.

Réponse de Howdens - Martlesham Heath
First I do appreciate that is a quick delivery and all in stock.
For that I will give 11stars .
But for the communication, price update and returns in its a slow process! .
And no matter how big or small it is the kitchen it should be treated with care.
Hope that will improve for the future.
Thank you for your business.

Réponse de Howdens - Martlesham Heath

Réponse de Howdens - Martlesham Heath
Great to deal with and they always look after me well as a trades person.
(Martlesham Heath Branch)

Réponse de Howdens - Martlesham Heath
As a small buyer of home improvement stuff at the budget end, I usually try Howdens first, the cabinets (I buy flatpack) go together accurately, the worktops are well priced and stock is usually available. Staff are helpful and friendly.

Réponse de Howdens - Martlesham Heath
ALWAYS friendly & show a willingness to help … suggesting alternatives / price comparisons !
Parking - not usually a problem … always offered a coffee - indeed nothing is too much trouble … compared with similar trade outlets tend to go with this company / branch every time !

Réponse de Howdens - Martlesham Heath
Always excellant customer care , getting anything sorted very quickly

Réponse de Howdens - Martlesham Heath

Réponse de Howdens - Martlesham Heath
The team at Martalsham always make the buying experience easy. Always helpful I would always recommend them highly.

Réponse de Howdens - Martlesham Heath

Réponse de Howdens - Martlesham Heath
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