We can't recommend Howdens enough, specifically Callum! He helped us create the kitchen of our dreams and we will be forever grateful! He listened, advised and always had the time for us, despite the... Voir plus
L'entreprise a répondu

10 Brick Knoll Park, Ashley Road, St. Albans, AL1 5UG Hertfordshire, East Anglia, GB
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We can't recommend Howdens enough, specifically Callum! He helped us create the kitchen of our dreams and we will be forever grateful! He listened, advised and always had the time for us, despite the... Voir plus
L'entreprise a répondu
From the very first moment we walked in we were met with the most welcoming and helpful staff imagineable. We visited on many occasions whilst making our decision and each time was the same.... Voir plus
L'entreprise a répondu
Fantastic experience with Howden’s St Albans. Gary took us through the design and supply process perfectly and guided us every step of the way - a fantastic ambassador for Howdens. The team at St Alba... Voir plus
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I use this Branch for all the Teapoints I purchase for my Projects, amazing service from the initial enquiry through to delivery of the goods. Counter staff are very knowledgeable and warehouse serv... Voir plus
L'entreprise a répondu
The UK's No. 1 Trade Kitchen Supplier.
Écrit par l'entreprise
10 Brick Knoll Park, Ashley Road, St. Albans, AL1 5UG, Hertfordshire, East Anglia, Royaume-Uni
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Réponse de Howdens - St Albans
Hi,
Thanks to Jenna for all her hard work. Jenna came to London a few times to measure and give advice, her experience was invaluable, we are working on an old building with no straight walls and small spaces, it is difficult to get things to work in these type of buildings. Jenna as usual has done a great job.
Thanks again.
Look forward to working with Jenna again on our next project.

Réponse de Howdens - St Albans
The guys in the St Albans branch are great, but the IT just doesn't link up with the in-person customer experience. I originally applied for an account online, but that wasn't processed for some unknown reason. So I went into the branch and reapplied on paper. But some details were entered into the computer incorrectly so although the account was opened, I couldn't access it online. That was sorted over the phone with head office, but it's stopped working again so I can't see my account at all. It's pretty frustrating to be honest and I haven't rushed to place any orders as a result.

Réponse de Howdens - St Albans
St Albans branch staff are all very helpful and professional

Réponse de Howdens - St Albans
This company is one of the best I have dealt with in a long time. I use the St Albans depot who provide me and my clients with an amazing service. Brilliant communication and always keeping me updated with my clients design progress. Joe and the team have created a brilliant and welcoming atmosphere, and you can see why they get the returning custom.

Réponse de Howdens - St Albans
As always, the guys at howdens St Albans are a cut above the rest. Great service well done and thank you 👍

Réponse de Howdens - St Albans
Great customer service and lovely people help out all the time with all my needs

Réponse de Howdens - St Albans
Experience and polite service
Nice have staff able and willing to go that extra bit

Réponse de Howdens - St Albans

Réponse de Howdens - St Albans
Advised ,Designed and planned then remeasured and slight amendment. Approved. Very fast delivery and extremely well priced. Our builder fitted the kitchen and Howdens then came and templated the work surface. The work top fitted like a glove.
very pleased

Réponse de Howdens - St Albans

Réponse de Howdens - St Albans
I ordered 2sets of wardrobe doors which arrived promptly at the local warehouse. The staff were friendly. However when we opened the package at home we found a crack in one of the mirrors and called Howdens to inform them & to request for an exchange. The lady there responded to say we must have broken it in transit and no exchange or credit will be given. This is terrible customer service practice to blame the Customer for a fault as the goods were handled with care and properly tied on a crate in transit. I am still awaiting taking the matter up with the Manager before proceeding to Court or Ombudsman
UPDATE: Think its fair to provide this update. Got a call from the Branch Manager and they have credited my account for the faulty good and apologised for the misunderstanding with a new staff. Sometimes things go wrong and it's how we react that counts. Thanks Howden

Réponse de Howdens - St Albans
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