Sheila from Howden's in Stourbridge has been fantastic throughout the whole process of refurbishing our house and kitchen. We changed our design and colours numerous times, but Sheila was patient and... Voir plus
L'entreprise a répondu

Blocks J1 & J2, Stourbridge Industrial Estate, Mill Race Lane, DY8 1JN West Midlands, Wales & West, GB
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Sheila from Howden's in Stourbridge has been fantastic throughout the whole process of refurbishing our house and kitchen. We changed our design and colours numerous times, but Sheila was patient and... Voir plus
L'entreprise a répondu
What can I say, Summer was a delight to work with she understood everything we wanted and delivered no questions asked we are so happy with the end result. I hadn’t dealt with Howdens before but defin... Voir plus
L'entreprise a répondu
It took only one phone call when my elderly frail mother had a problem with her (just) out of warranty freezer. Alex listened, was understanding and went above and beyond to resolve the problem on the... Voir plus
L'entreprise a répondu
Absolutely thrilled with world class customer service at Howdens, Stourbridge. Thanks especially to Scott for helping set up my account, keeping in contact about my order and having it exactly when... Voir plus
L'entreprise a répondu
The UK's No. 1 Trade Kitchen Supplier.
Écrit par l'entreprise
Blocks J1 & J2, Stourbridge Industrial Estate, Mill Race Lane, DY8 1JN, West Midlands, Wales & West, Royaume-Uni
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very good aftersales service

Réponse de Howdens - Stourbridge

Réponse de Howdens - Stourbridge
Always very helpful, most things in stock if not next day,
Any problems are dealt with straight away

Réponse de Howdens - Stourbridge

Réponse de Howdens - Stourbridge

Réponse de Howdens - Stourbridge
The one thing that drives tradespeople mad, is getting a phone call during working hours, usually from a mobile number, touting for business from a member of Howdens sales team.
I often say, “if I need anything, I will call into branch”.
This is an annoying practice by Howdens and I feel sorry for the Sales team having to make these calls.
I don’t want these calls, if I need anything, I will call in

Réponse de Howdens - Stourbridge
The Stourbridge staff are very friendly and helpful

Réponse de Howdens - Stourbridge
Great customer service from people who work hard to get you the things you need to do a good job. They always work to get you the best deal for what you need and carry plenty of stock so you can keep working without waiting for materials to arrive

Réponse de Howdens - Stourbridge
Everyone at Stourbridge Howdens have been absolutely amazing so friendly and helpful.
Definitely would go to them again, great quality kitchens and they always look beautiful in the end result. highly recommend!!!

Réponse de Howdens - Stourbridge
The staff at the Stourbridge branch are always very efficient

Réponse de Howdens - Stourbridge
Absolutely thrilled with world class customer service at Howdens, Stourbridge. Thanks especially to Scott for helping set up my account, keeping in contact about my order and having it exactly when and how he said.
Brilliant, friendly staff - seriously impressed. Will be back.

Réponse de Howdens - Stourbridge
Keep a better control on stock levels,when you have to travel to other branches to fetch what you’ve been told is in stock,but can’t find it!

Réponse de Howdens - Stourbridge
From the moment I walked in scott & Amy couldn’t have been more helpful. The stock available was impressive as was the knowledge the staff had there advise was invaluable thanks

Réponse de Howdens - Stourbridge
It took only one phone call when my elderly frail mother had a problem with her (just) out of warranty freezer. Alex listened, was understanding and went above and beyond to resolve the problem on the same day with no costs being passed on to my mother. I was kept informed and updated and it was so refreshing and much appreciated to deal with such a customer service focused after sales team.

Réponse de Howdens - Stourbridge

Réponse de Howdens - Stourbridge
Always helpful. Nothing too much trouble. Been using for years wouldn’t go anywhere else.

Réponse de Howdens - Stourbridge
We’ve used Howdens for all our kitchen units since 2013 when we first moved then this summer after we’ve extended & enlarged the kitchen. Design service was fabulous always friendly staff & despite a few hiccups when some units didn’t arrive or we had the wrong size. Howdens rectified with no quibble & waved some charges as an apology. We shall use Howdens again when we kit out the cloakroom in the Spring.

Réponse de Howdens - Stourbridge
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