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Howdens - Swansea Avis 

133
TrustScore 4.5 sur 5

4,6

Unit 9, Plasmarl Industrial Estate, Beaufort Road, SA6 8JG Swansea, Wales & West, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I recently had Howdens wardrobes and an island fitted in my dressing room, and I’m absolutely delighted with the finished result. Paul Penhale as usual listened to my brief and designed th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great service from Paul Penhale at Howdens Cwmdu, good ideas for the design. The fitter he organised for us was very professional and extremely helpful. The kitchen arrived on time with no issues. We... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service . Honest clear advice and support at every point. Nothing too much trouble .Callum was amazing in store and on site visit and can’t thank him enough Highly recommend Howdens Swans... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have been a customer of Howdens in Swansea for many years and they have consistently been both helpful and professional, even though I often bring them complicated projects to achieve. I must mentio... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de cuisine
  2. Magasin de meubles de chambre à coucher
  3. Fournisseur de portes
  4. Magasin de revêtements de sol
  5. Magasin de meubles de cuisine

Écrit par l'entreprise

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Écrit par l'entreprise

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Coordonnées de contact

  • Unit 9, Plasmarl Industrial Estate, Beaufort Road, SA6 8JG, Swansea, Wales & West, Royaume-Uni

  • 01792 794 465

4,6

Excellent

TrustScore 4.5 sur 5

133 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,6

Tous les avis

(133)

9 554 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

New kitchen designed by Darren Great service designer was very…

Great service designer was very professional went out of his way to help us get what we wanted colour wise and style very friendly & great environment for making your purchase I was well impressed

28 octobre 2022
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Réponse de Howdens - Swansea

Hello, Thanks for leaving this 5 star review for the Howdens - Swansea depot! Have a lovely day! Tash.

Noté 5 sur 5 étoiles

Just done the perfect job

Just done the perfect job
Mike Young give a lot of help and time to get the kitchen spot on👍

27 octobre 2022
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Réponse de Howdens - Swansea

Hello, Thanks for reviewing our Howdens - Swansea depot. Take care and have a lovely day, Tash.

Noté 1 sur 5 étoiles

The experience with this branch was…

The experience with this branch was very poor - the branch manager was unprofessional and extremely unhelpful. I would never buy from them again as all they care about is targets and getting sales in their big sale! The pressure and sales pitch was too much! Someone needs to train the manager in what customer service is!!

29 août 2022
Avis spontané
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Réponse de Howdens - Swansea

Thank you for leaving a review of our Swansea depot. Please rest assured we will share your feedback internally. It would be helpful if you could email us with your contact details, account number, and confirmation of the depot in question to reviews@howdens.com so that we can address this matter and help further.

Noté 5 sur 5 étoiles

Kitchen

Good quality and helpful staff

19 août 2022
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Réponse de Howdens - Swansea

Hello, Thanks for leaving this positive review. Have a lovely day! Tash.

Noté 5 sur 5 étoiles

Dave's new House work

Excellent & Friendly staff , very fast with the ordering process and great options available huge range . Best place for all my needs .

8 août 2022
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Réponse de Howdens - Swansea

Good afternoon, Thanks for reviewing our Howdens – Swansea depot. Have a lovely day! Tash.

Noté 5 sur 5 étoiles

Good service

Fantastic service.helpfull staff.

6 août 2022
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Réponse de Howdens - Swansea

Good afternoon, Thanks for reviewing our Howdens – Swansea depot. Have a lovely day! Tash.

Noté 2 sur 5 étoiles

Our experience with Howdens was sadly…

Our experience with Howdens was sadly not a good one. We ordered mirrored sliding wardrobe doors & it took 3 attempts before we received one without the glass being broken. We were also given different information by 2 of the sales staff with regard to pricing & 2 totally different prices by 2 of our local branches. We also ordered soft closing mechanisms for the doors which are extremely difficult to fit even after watching the relevant YouTube video and we still can't get them to work! When my installer (a qualified carpenter & new build site manager of many years experience) approached Howdens for advice nobody would help him or point him in the direction of someone who could.
I've given 2 stars only because the actual products themselves (aside from the soft close mechanism) seem nice quality & are aesthetically pleasing. I won't exactly be rushing back !

27 juillet 2022
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Réponse de Howdens - Swansea

Thank you for bringing this matter to our attention, Ian. Please be assured we will raise your comments with the Swansea depot for their acknowledgment and clarity on the situation. If you would like to discuss this matter further, please email reviews@howdens.com.

Noté 2 sur 5 étoiles

Money was payed in full and not once…

Money was payed in full and not once was I explained there was some parts not in stock and only finding out on the delivery when half the kitchen was missing. I lost £200 pound to a fitter due to this problem. Once the rest of the items was delivered I was still missing 6 doors which my father had to loose half a days work just to drive to the depot to ask about the doors and get them.

21 juillet 2022
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Réponse de Howdens - Swansea

Thank you for bringing this matter to our attention, Josh. Please be assured we will raise your comments with the Swansea depot for their acknowledgment and clarity on the situation. If you would like to discuss this matter further, please email reviews@howdens.com.

Noté 5 sur 5 étoiles

ALWAYS HAPPPY TO HELP

Super service - Always courteous and professional - Going beyond to meet requirements.

17 juin 2022
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Réponse de Howdens - Swansea

Good afternoon, Thanks for reviewing our Howdens – Swansea depot. Take care and have a lovely day, Tash.

Noté 5 sur 5 étoiles

Excellent product & service no…

Excellent product & service no difficulty returning over ordered items

17 juin 2022
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Réponse de Howdens - Swansea

Good afternoon, Thanks for leaving this positive review. Take care and have a lovely day, Tash.

Noté 5 sur 5 étoiles

Swansea plas marl

The staff in Swansea plas marl are always helpful and go the extra mile for me. I have been using Swansea PM for many years now and will continue to do so as I have a good rapport with the staff there.

11 juin 2022
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Réponse de Howdens - Swansea

Good afternoon, Thanks for reviewing our Howdens – Swansea depot. It's great to read your comments. Best wishes, Tash

Noté 1 sur 5 étoiles

Where do I begin.... Shocking!

Where do I begin! A kitchen which Howdens incorrectly measured arrived and doesn't fit the kitchen space. Over 10 different items damaged, and now having to try and change the design ad hoc to suit them. No call backs when promised, no responses to emails, and no confirmation on when replacements units will arrive. Fitter was booked and started work and had to he cancelled and currently left In limbo with no date of when I'll ever see my full kitchen order and the order price itself is not that which was agreed. Now seeking legal advice and would never use Howdens again. Wish I had stuck with my original provider.. my advice go elsewhere!

22 avril 2022
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Réponse de Howdens - Swansea

We're sorry you have been disappointed by your experience, David. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com. All the best

Noté 5 sur 5 étoiles

Good customer service competitive…

Good customer service competitive pricing and delivered wher they said it would be delivered

15 avril 2022
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Réponse de Howdens - Swansea

Hello Stuart, Thanks for reviewing our Howdens – Swansea depot. All the best, Tash.

Noté 5 sur 5 étoiles

Superb Service

Superb Service
Superb Products
Superb Team

16 février 2022
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Réponse de Howdens - Swansea

Good afternoon, Thanks for leaving this positive review. Have a great day, Tash.

Noté 5 sur 5 étoiles

Howdens kitchen

I’ve recently had a kitchen installed which was designed and supplied by Howdens in Plasmarl. I personally dealt with Paul and he was fantastic from start to finish. He helped put our vision into the design and we leant on his experience with what would work in terms of layout etc. We’re absolutely delighted with how it’s turned out and with the quality of the kitchen units.

16 février 2022
Avis spontané
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Réponse de Howdens - Swansea

Hello Will, Thanks for reviewing our Howdens – Swansea depot. All the best, Tash.

Noté 1 sur 5 étoiles

Dog policy

Very disappointed today arrived for our kitchen design consultation
Beforehand I had checked Howden’s policy on allowing dogs in their stores and was pleased to see that they were welcome
However we were not allowed in please change the misleading information on website ~ wasted journey!

21 janvier 2022
Avis spontané
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Réponse de Howdens - Swansea

Thank you for your feedback, Esther. Could you please email reviews@howdens.com with your contact details so we can provide further help?

Noté 4 sur 5 étoiles

Howdens are my chosen go to place for…

Howdens are my chosen go to place for kitchens, doors etc.
The staff are always pleasant and helpful, so nine times out of ten I leave there with a smile on my face. However, there are occasions when I feel I have not been given the best deal.

19 janvier 2022
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Réponse de Howdens - Swansea

Thank you for your feedback. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

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