Howdens - Tavistock Avis 

We have just purchased our replacement doors with Howdens, through the carpenter who is doing the work for us.

I popped into the branch to pay the bill, but as is always the case, realised I had a number of questions. Callum spent so much time with me, patiently and expertly answering my endless queries, showing me samples and even giving me answers to questions I didn't know I had! His knowledge of the products is remarkable. He is polite, professional, responsive and ultimately left me feeling like our order and our custom really mattered to him and to the business.

This morning I called him at 8am to ask if we could move our scheduled delivery to today. He called me back literally 3 minutes later having sorted it all out. The doors were delivered as he promised at 2pm.

He is an absolute credit to the Tavistock branch, and to the wider company. In a post Covid world, where sadly customer service is often so lacking, he is the exemplar of how to build trust, respect and make your customers feel valued.

Callum - thank you.

Very helpful but you system is not customer friendly. I wanted tp my account quickly but had to wait until I had been the right paperwork by the right department

Yet again Callum sorted our issue with endless patience and good humour. He has been so helpful with everything we have bought through the branch. He goes out of his way to solve every problem we have brought to him, including the awkward design and layout of our bathroom units.

Absolutely fantastic service from Phil and every member of his team. Nothing is ever too much trouble and they are always helpful and extremely knowledgeable. Loved the design they came up with for our new kitchen and were extremely patient throughout the whole process with my many questions and tweaks. Absolutely delighted, a great product backed up by an even better team, and fantastic customer service and support. Would not go anywhere else and would highly recommend to everyone. Massive thank you to you all.

Brilliant & helpful. Even came up with ideas to make our plans fit. Design was quick (within 4 hours) Very patient with our changes. Will be using again

Staff was a great help, also the Werehouse staff was fantastic 👍🏻

As always, very helpful and friendly. Callum was quick to assist and had a good knowledge of what we were looking for and was eager to help.

bought a kitchen from Howdens great quality and looks fantastic

Every other day I use Howdens in Tavistock, Devon. Howdens products are fantastic but the customer service is what keeps me going back, even for smaller things like caulk and screws. Callum in particular is unbelievably helpful. Outstanding customer service. He always goes the extra mile to help my company achieve what we need. His response time is better than 999. A gentleman with huge potential to drive howdens further on, when his opportunity arrives.

Always friendly, helpfull in the tavistock Branch.

Staff in the Tavistock branch are all knowledgeable about the products they sell and go out of there way to help.
Thanks

Everyone at Howdens Tavistock have been so friendly, professional and helpful on my numerous visits and phone calls to the store with various questions. I cannot fault anything and can honestly say I am delighted with my beautiful kitchen! The standard of service has been excellent and I have felt very well looked after!!Thank you so much.

Very expensive and it was supposedly trade and the overall finish alignment wise left a lot to be desired..

Planning and supply very smoothe.

Delivery staff were considerate when delivering the kitchen with placing it in the house, the team at the Tavistock branch were informative and very helpful.

Quick to come to house measure up and design new kitchen, useful to recieve follow up email of plan with pictures to work with.
very knowledgeable, helpful & welcoming when I went into store on 2 occasions to look at worktop & doors,
Kept me well informed on delivery & costs.
Very grateful for advice received for maximum storage & practicality in small space.

Very impressed with service from the team in Tavistock from the advice and
design from Dougie through to the super speedy delivery . Great service.

I recently used Tavistock Howdens to design my brand new utility room and subsequent kitchen re-fit. Dougie and colleagues were knowledgeable, courteous and efficient - always happy to discuss a detail, give advice and alter the design as required. Once the order had arrived, one or two forgotten or incorrect items were quickly replaced without fuss. The finished rooms are practical and smart and I would definitely recommend the Tavistock Howdens experience.