We needed a cutlery drawer for our kitchen. They were really helpful and retrieved the item from the warehouse so we could check measurements and quality. We're delighted with the service and the he... Voir plus
L'entreprise a répondu

Units 15 - 19, Meadow Close, Ise Valley Industrial Estate, NN8 4BH Northamptonshire, East Midlands, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
We needed a cutlery drawer for our kitchen. They were really helpful and retrieved the item from the warehouse so we could check measurements and quality. We're delighted with the service and the he... Voir plus
L'entreprise a répondu
Superb customer service from start to finish. Colin, the designer at the Wellingborough branch, really listened to what I wanted and respected my ideas throughout the process. Unlike some other... Voir plus
L'entreprise a répondu
I wanted a specific product (screws) i was shown the product, picked what I needed, paying it,the staff knew exactly who I was. I have been using Howdens for 40 odd years
L'entreprise a répondu
Friendly people very helpful good atmosphere Wendy was very knowledgeable and helpful warehouse staff are all so helpful
L'entreprise a répondu
The UK's No. 1 Trade Kitchen Supplier.
Écrit par l'entreprise
Units 15 - 19, Meadow Close, Ise Valley Industrial Estate, NN8 4BH, Northamptonshire, East Midlands, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Superb service by Howdens in Wellingborough, can’t praise them enough especially Ben.

Réponse de Howdens - Wellingborough
I purchased an AEG KMK761000M combination microwave and oven through Howdens in 2021. From day one, the internal microwave light never worked. Since then, the appliance has suffered three separate failures of the microwave magnetron component — the same fault repeatedly.
Two repairs were attempted under warranty by Pacifica, but the faults kept reoccurring. Despite providing full documentation of the repeated issues, Howdens insisted on yet another engineer’s report, even though prior reports clearly confirmed the persistent faults.
I also requested mediation to resolve the issue, which was refused.
The appliance is still under AEG’s 5-year warranty, but despite this, I have been left with an appliance that is not fit for purpose and has never functioned correctly. It has been a very frustrating and disappointing experience dealing with both Howdens and AEG.
After several attempts to resolve this amicably, I am now forced to escalate my case externally. Based on my experience, I cannot recommend Howdens or AEG products or services. I expected better customer support and a swift resolution under the Consumer Rights Act and warranty terms.

Réponse de Howdens - Wellingborough
Very helpfull sorting doors and great knowledge of them

Réponse de Howdens - Wellingborough
Excellent customer service from start to finish
So helpful and very understanding in our requirements
Nothing a problem!
Paige is so professional in her job

Réponse de Howdens - Wellingborough

Réponse de Howdens - Wellingborough
From design to delivery the process was very simple and pain free. The design was detailed and our requirements were met, once designed and approved the delivery slot arranged it was delivered.
The staff at the Wellingborough branch gave me the best service as always.

Réponse de Howdens - Wellingborough
Well made product and fairly priced also the employees at the Wellingborough branch friendly and very helpful

Réponse de Howdens - Wellingborough
Always tip top customer service every time I order.

Réponse de Howdens - Wellingborough

Réponse de Howdens - Wellingborough
I always get great service in my local Howdens store and the staff are very friendly, helpful and always ready to help no matter what.

Réponse de Howdens - Wellingborough

Réponse de Howdens - Wellingborough
Always a good welcome and friendly knowledgeable staff

Réponse de Howdens - Wellingborough
Your sales assistant was very helpful and pleasant. Excellent service.

Réponse de Howdens - Wellingborough

Réponse de Howdens - Wellingborough
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.