Kitchen sink and tap ordered for a good combined price. Wrong sink delivered to branch missing packaging but they had right sink in stock so were able to swap. Goods received were in good condition... Voir plus
L'entreprise a répondu

Unit 1, Base 329, Headley Road East, RG5 4AZ Reading, South East, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Kitchen sink and tap ordered for a good combined price. Wrong sink delivered to branch missing packaging but they had right sink in stock so were able to swap. Goods received were in good condition... Voir plus
L'entreprise a répondu
The staff at Howdens are polite friendly and professional and have great local knowledge and experience on products and availability of stock And take care whether you’re spending £5 or £500 Great... Voir plus
L'entreprise a répondu
Great staff at Woodley depot, best selection around for internal doors and sizes. Called the day before to confirm delivery and expected time - all received on time with care and attention Brillian... Voir plus
L'entreprise a répondu
Great service, sent an email explaining what I needed which wasn’t on the shelf and two days later I get a call saying it’s ready in branch, great customer service every time
L'entreprise a répondu
The UK's No. 1 Trade Kitchen Supplier.
Écrit par l'entreprise
Unit 1, Base 329, Headley Road East, RG5 4AZ, Reading, South East, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
A shambles. My account was totally accepted whilst buying what I needed from Howdens. Then I returned things I didn’t ending up needed and all of a sudden. My account was closed. It was about £10. Pathetic. All I wanted to do was change 45mn latches for either 65/70mm. Lucky the staff In store are nice people, or would never go there again.

Réponse de Howdens - Woodley
Rosario in Maidenhead branch has been excellent in helping my client achieving there ideal kitchen .
From start to finish Howdens have been so friendly and professional.
I will definitely will send my clients to the Maidenhead branch .

Réponse de Howdens - Woodley
Great service, sent an email explaining what I needed which wasn’t on the shelf and two days later I get a call saying it’s ready in branch, great customer service every time

Réponse de Howdens - Woodley

Réponse de Howdens - Woodley
Always helpful and friendly staff, well stocked store.

Réponse de Howdens - Woodley
Lovely kitchen and brilliant customer service. We had ours ordered at Woodley branch and Charlotte was really helpful right from the beginning till the end. Always quick to respond and give advice. Delivery was exceeding the expectations.

Réponse de Howdens - Woodley

Réponse de Howdens - Woodley
Woodley depot staff are always polite and professional everytime I visit.

Réponse de Howdens - Woodley
Howdens Reading designed and supplied our kitchen units. Maddie was professional and helpful but at the same time considering our own taste.
Any queries along the way were dealt with efficiently, and we appreciated the fact that Maddie was involved in the process from start to finish.

Réponse de Howdens - Woodley
I was really disappointed with the way myself and the client were treated in relation to problems arising from fitting the kitchen.
Firstly having to explain why extra items are not required.
Why we were told we were having a freezer inside a cupboard then found the one supplied was an under counter freezer of which you do not supply a freezer that fits in a cupboard.
This then required the client to source another one at extra cost.
Having wrong doors for fridge freezer unit and waiting 10 days for them.
Told about delivery charge for certain items when it is your fault for either supplying such items or exchanging them in the first place.
Having employed a plumber to fit the sink and waste only to find we were supplied a single bowl waste instead of a one and a half bowl waste.
Having mentioned to my client my brother fits a lot of howdens kitchens and myself having an account with you it seemed the right place to go.
Having spent nearly £12000 pounds on the kitchen a bit more understanding of the problems created would have been appreciated.
(Not that the cost is relevant).
Regards
Malcolm Butler
MDB Carpentry and Building services.

Réponse de Howdens - Woodley
Ordered a kitchen with Howdens Woodley and we have found their service to be excellent. We used our own kitchen fitter who faced a few challenges with the install but Ryan the Assistant Manager rose to the challenge every step of the way in a fast efficient way, nothing was too much trouble. I feel after sales is so important in business and this branch is amazing.

Réponse de Howdens - Woodley
Fast and efficient service.
Always helpful when advice needed.
You can't get better customer service.
And their prices are very competitive.

Réponse de Howdens - Woodley
This branch is 100% allways happy to help and very polite and professional

Réponse de Howdens - Woodley
Very Helpful with my order Arrived on the day you gave me at a good price many thanks

Réponse de Howdens - Woodley
The staff in the woodley brunch are very helpful and has a lot of stock onsite

Réponse de Howdens - Woodley
Thank you Howdens Woodley. Very happy with the new Holdenby oak doors quality is excellent and will give a modern look to our 30s built home. All doors delivered in a timely manner where undamaged and in good order. The sales team where very helpful when my Wife was choosing the new ironmongery going through the various options and the final choice which looks good and well made. Big thank you for the friendly service and help to the team involved.
I would recommend Howdens Woodley to family and friends

Réponse de Howdens - Woodley
Unfortunately I had to change the colour of the kitchen doors I’d purchased, and Charlotte was absolutely brilliant and helpful in helping me sort the problem out and re-ordering.. Thanks Charlotte👍👍

Réponse de Howdens - Woodley

Réponse de Howdens - Woodley
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.