H.Samuel - Cardiff Avis 

Very helpful and knowledgeable staff. Great service at St.David's centre Cardiff.

I wanted a watch for a special birthday present. The whole experience was positive with Covid guidelines being followed. The salesperson took time to fit the strap properly and I am pleased with the quality of the watch I chose.

Excellent service from excellent staff. Very pleased with purchase

Excellent help and advice.

Holly was really helpful. She had good knowledge of the rings I was looking for my fiancé and happy with the one she helped me choose.
A shining example of great customer service, thank you 😊

Excellent service in difficult times. Friendly, efficient & understanding, with prices to match every budget.

Really loved the customer service and the watch I got from them. Love all the staffs that attended to me with their friendly manager.

The staff are great but most of the jewelries I wanted didn’t have my size.

The staff provided great customer service when my wife and myself were selecting or wedding rings. Very helpful.

Courteous staff, clean and safe environment. Very helpful and knowledgeable

Excellent service, had the item in stock and I would definitely purchase from them again. Bought the guarantee as well. Everything clean and well laid out so that I didn’t come into contact with other customers.

I went into your Cardiff store to replace the batteries in two watches . One had a curved glass & another jeweller had refused to do the work as it was too complicated & they feared that the glass might break, you managed to do the work successfully.
On a negative note I noticed that the top the chairs where customers sit were very dirty & it would improve the customer experience to get these steam cleaned by a professional cleaner.

Very helpful assistance during lockdown and difficult circumstances. Thank you !

Good service, nice staff, knew their stuff. Loads of options. Polite

Lovely necklace, however, I felt extremely rushed by the lady serving me. The shop was closing in ten minutes but she’d clearly already finished. Won’t be back.

I was very impressed with the item bought.
There was a very good and varied selection of the item I wanted. The assistant in the store was very helpful, friendly and helped me with my choice. I would not hesitate to use the store again

I was easily able tyo find the watch I wanted for work and I opted for a Lorus that was reasonably priced and I had a 2 year guarantee along with it. Yours faithfully, Mr N D Schroeter