Feeling a bit peeved. I took my ingolsole watch to Worthing Samuels for a battery. Was told it would have to sent away. Paid £35 and after a couple of weeks was told battery could not be fitted as the... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement15-19 Montague Street, BN11 3AX Worthing, Worthing, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I took my husbands digital Casio Watch into H Samuel as he could not work out how to reset it after a new battery was fitted elsewhere. Becky kindly reset the watch at no charge. Becky was very help... Voir plus
Massive shoutout to Tim at H. Samuel Worthing. My wedding band had lost its shape, and he not only reshaped it perfectly but gave it a proper clean too. It looks better than it has in years. Super fri... Voir plus
Popped in the other day with a ring that was misshaped and they reshaped my ring there and then and also gave it a polish and it looked amazing and it cost absolutely nothing great service can definit... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Bijouterie
- Service de perçage d'oreilles
- Service de réparation de bijoux
- Service de réparation de montres
- Horlogerie
À propos de H.Samuel - Worthing
Écrit par l'entreprise
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Coordonnées de contact
15-19 Montague Street, BN11 3AX, Worthing, Worthing, Royaume-Uni
- 01903235521
4,3
Excellent
41 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Went to fix my necklace o 04/04/2023…
Went to fix my necklace o 04/04/2023 and my experience was amazing, I felt very well treated, and the service was amazing.
Thanks Tim for the amazing work and for being very professional. I hope you should teach some people the meaning of deal with people. Great for you as a Human being and good for the company reputation.
4 avril 2023
Avis spontané
Went to HS Samuel's Worthing to get our…
Went to HS Samuel's Worthing to get our Wedding Rings from Tim - he was so helpful it was unbelievable - from style help to information about the metals he knows his stuff & is honest with it too! So wedding rings now purchased I went in to get Bridesmaid bracelets and Tim was excellent at helping pick out the right type & at a great cost! Thanks Tim for all your help & I am sure we will see you again soon! Kerry & Graham
18 mars 2023
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Feeling a bit peeved
Feeling a bit peeved. I took my ingolsole watch to Worthing Samuels for a battery. Was told it would have to sent away. Paid £35 and after a couple of weeks was told battery could not be fitted as the model was no longer made.Ref:R-13197768-C2BO. After picking the watch up I took it to another watch repairer. Took 10 minutes to fit a new battery. Now it’s working fine.
8 décembre 2022
Avis spontané
Réponse de H.Samuel - Worthing
Hello Michael
Thank you for taking the time to provide this feedback.
I am so sorry that your watch was not able to be repaired when sending it away. As this was sent back to the suppliers of the watch it was themselves who would have sent it back. Which we do not have a say on. I can only apologise greatly.
However I have pleased that you have been able to get the watch repaired
Kind regards
Luke
Had great service from Tim and the team…
Had great service from Tim and the team at the Worthing branch. Bought some earrings for Xmas for my wife which subsequently broke. Returned them quibble free with a new pair arriving in less than 24 hours . Thank you
6 janvier 2022
Avis spontané
Excellent service from Becky
Excellent service from Becky - very polite, helpful and not at all annoyed when I took my purchase back 10 minutes after buying it and changed it for something else! Thank you!
24 juin 2021
I was very pleased with the service I…
I was very pleased with the service I received recently from Dana she was very polite and courteous al through the sale of my watch .
23 juin 2021
Great Purchase And lovely stuff
23 juin 2021
I went in for a replacement wedding…
I went in for a replacement wedding ring. I fell in love with the one I now have and was given 20% off. I was thrilled. I took out 5 years' insurance at an incredible price and managed to buy my husband a watch for his birthday at 60% off. I paid less than the value of the ring for all this. The gentleman who served me was more than helpful.
23 juin 2021
Very friendly and helpful
19 juin 2021
Quick and efficient service
18 juin 2021
The young lady who served me
The young lady who served me , was absolutely amazing I took my kids in to purchase a pair off earrings for there mum and the service was literally second to none and I will be back in the future
17 juin 2021
Excellent service
Polite and friendly service throughout - by phone or in store. Excellent.
4 juin 2021
Very helpful
3 juin 2021
Great customer service
Great customer service. Order only took 3 days to arrive and communication from the shop was really helpful.
3 juin 2021
Happy Shopper
Helpful and courteous staff. Excellent communication re my order and collection. Good price..thrilled with my purchases which were in the sale with an extra 20% off plus £25 off over £75. A bargain!
15 mai 2021
Very good service,everything I needed…
Very good service,everything I needed to know about the items I purchased was explained very well.Staff welcoming and polite.
13 mai 2021
Very polite and we'll trained staff
Very polite and we'll trained staff. Did everything she could to get me the best price possible.
11 mai 2021
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.