Humankindclothing Avis 3

There are no physical locations to try on items and sizing is extremely finicky. They have policies in place that will NOT allow you to get a refund through your original payment method and can only get "in store credit". This makes buying swimwear a huge gamble as there is no way to try it on to see if it works for you and no way to get any of your money back if it doesn't.

The sizing is also extremely limited for most items so if you're wanting to return something and try a different size you may end up waiting ages for it to be restocked in your size if it happens at all.

Ridiculous shipping delays. Literally months. Then when you complain or are seeking compensation they refuse to be accountable and refuse refunds. They literally told me to WAIT. The vacation already passed

I’ve ordered many products from this company in the past and have always loved them. Recently, I placed an order for two of the same item, and they did not fit. It was not an issue of size, but an issue with the product being made in a way that did not do what it was designed to do for me. I tried one on and knew it was an immediate no. I tried to get a refund (because on the product, it says they offer 30 days for return), but I was told I could only exchange. Another size would not fit me, and I had no want or need for another one of their products, especially after my disappointment with this one. Despite the fact that one of the items never left the sealed package, I told it was unhygienic for me to return it. I am extremely disappointed. If anyone from the brand sees this, please add adjustable straps to the compression swim top, or at least let me send it back when it doesn’t do the one thing the product is for.