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Lisez les avis des autres

Noté 5 sur 5 étoiles

Our Hypnos bed has made a noticeable difference to the quality of our sleep. It’s incredibly comfortable and supportive, and we both find that we settle much more easily at night and wake feeling more... Voir plus

Noté 4 sur 5 étoiles

I spent a couple of hours in the store carefully choosing the Hypnos Belgravia Sublime mattress. Waited with much anticipation for it's arrival. When it did arrive and I slept on it for the first ti... Voir plus

Noté 5 sur 5 étoiles

I swapped a king-size bed, which wasn't Hypnos, for a single Hypnos bed. I didn't know how I'd get on with a single bed, especially one with a built-in mattress topper. But I am finding it so comfor... Voir plus

Noté 5 sur 5 étoiles

We chose Hypnos because their materials are responsibly sourced and are natural, organic and sustainable. We tried the beds out at Bradbeers in Southampton. My husband had been suffering with a bad... Voir plus

À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher

Écrit par l'entreprise

Hypnos is an award-winning British manufacturer of sustainably-designed and handcrafted beds and mattresses. All our products are bespoke and made-to-order and can only be purchased via our network of retailers who will help you to carefully choose the right mattress which offers the optimum comfort and support for your body. Trusted since 1904, Hypnos uses only natural and sustainable materials traceable to their origins and is proud to be the world’s first carbon neutral bedmaker. Please contact your local retailer to ensure you select the right mattress and personalised styling options from our extensive range. Please direct any post-purchase care queries direct to your retailer who will be delighted to help.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 64 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,2

Tous les avis

(3 445)

371 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Simply the Comfiest Mattress …

It’s almost 3 months since we bought our mattress and it has transformed our lives! We both sleep better, and as a bonus our aches and pains have improved massively. We bought a firm tension mattress, even though the salesperson tried to guide us towards a medium tension. We were right in our choice - the mattress is firm and supportive, but it is not ‘too’ firm.

19 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

My new Hypnos mattresses has been the…

My new Hypnos mattresses has been the most comfortable mattress we've had. We got Mattress in a box that was named after a girl and it was awful. Quick change to the Hypnos and the support given is amazing. The quality of finish is also outstanding.

18 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Pillow top bliss

This is the 3rd Hypnos mattress I have bought. I tested several other brands in the store but found theirs are the most comfortable for me. I opted for a pillow top no-turn mattress as thinking ahead I don't want to be struggling to flip it over. Weekly rotation for the first 3 months is relatively easy even on my own. My quality of sleep has definitely improved from the first night.

11 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Does everything right

Quite simply my Hypnos bed does everything right.
It’s comfortable, sturdy, very well made and excellent value. I would definitely recommend spending that little bit more for this product which is at the top of its game.

11 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Sleeping very soundly in my comfortable, cosy, perfect Hypnos bed!

I ordered the Hypnos Cambridge Deluxe Double Divan Bed with mattress, and Hypnos Josephine Double Headboard to match, from the Land of Beds website. I am delighted with both. The fabric, Zenith - Palm, is a lovely, warm green, and is very stylish. The mattress is medium/firm and is extremely comfortable. The tension is perfect for me as someone who changes position a lot throughout the night, switching from my side to back. I can honestly say that I have not slept as soundly in months. This bed/mattress is so cosy and comfortable. The quality and craftmanship is excellent. A relative recommended buying a Hypnos bed to me ages ago and I am so pleased that I have finally taken the plunge and purchased this one (as is my poor aging back!); I'm only sorry that it has taken me so long to get around to it. To anyone who is unsure whether a Hypnos is for them, I would say go for it...I very much doubt that you'd regret it!

3 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Third time replacing a mattress and their customer service is all about doing the bare minimum

Bought a Wool Origins 6 zip-link mattress over 2 and a half years ago; in this time 3 of the mattresses have developed the same fault (a separation in the filling) once on my wife's side and twice on my side.
The latest replacement has hardly lasted 6 months. We've had 2 technicians out in that time, both of who filed a report saying it was a faulty mattress.
Hypnos will replace again but I can't honestly see the point as clearly there's an issue with design of this mattress. Here's the rub though if I want a refund they will only refund my half of the mattress which clearly there's no point in doing as we want zip link mattresses.
Despite all the messing about and me spending the best part of 3 months on the sofa there is no 'goodwill' from the company, they'll only do what they are legally obliged to and we really have no other option but to shell out more money on a new mattress when we expected the Hypnos one to last for 10 years. I would call that pretty poor.

3 mars 2026
Avis spontané
Logo de Hypnos Beds

Réponse de Hypnos Beds

Good afternoon Pau.

We are sorry you have experienced the same issues multiple times.

If you could email customerexperience@hypnosbeds.com we would be happy to discuss your case further.

Regards
Hypnos

Noté 4 sur 5 étoiles

Disappointed

I purchased a Hypnos Cambridge Deluxe small double mattress through Land Of Beds online. The company were very easy to order from and delivery was quicker than expected. I chose Hypnos due to their excellent reputation for good quality, reactive springs and natural materials. The mattress does appear to be well made and described as medium firm it is definitely on the firm side. However, I am very disappointed with the dimensions. The specification says it is 27cm deep. I've measured the depth at a number of points and the deepest is 24cm.

13 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

"I recently upgraded to the Hypnos…

"I recently upgraded to the Hypnos Supreme Elite Pillowtop 5' King Size Mattress and it has completely transformed my sleep. As a side sleeper, the medium tension is perfect; the deep pillow top provides an incredible 'cloud-like' cushioning for my shoulders and hips, while the ReActivePro 6-turn pocket springs offer enough support that I never feel like I'm sinking.
What really stands out is the breathability, the natural British wool and Himalayan allo fillings keep me at a perfect temperature all night. I also share the bed, and the motion isolation is excellent—I hardly feel my husband moving at all. The craftsmanship, from the hand-stitching to the luxurious cotton cover. It’s a significant investment, but for the quality of sleep and the 10-year guarantee, it’s absolutely worth it."

12 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

This bed is fantastic

This bed is fantastic. I wish we had got one sooner. It’s so comfortable. We are sleeping better and don’t want to get out of bed in the morning!

20 février 2026
Avis spontané
Noté 5 sur 5 étoiles

The Quality Of Hypnos

We initially purchased another brand of bed but were disappointed with its feel and the topping it had, so exchanged it for a Hypnos and love the improved sleep experience and better quality it provides.

12 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

My mattress springs have broken leaving…

My mattress springs have broken leaving the bed unusable. The mattress is under warranty and they refuse to repair/replace.

Very poor quality and service considering the brand.

18 février 2026
Avis spontané
Logo de Hypnos Beds

Réponse de Hypnos Beds

Hello Alistair,

We are sorry to hear of the issues you are facing.

Are you able to email customerexperience@hypnosbeds.com so I can look into the specifics of your case further please.

Regards
Hypnos

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