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Lisez les avis des autres

Noté 5 sur 5 étoiles

Our Hypnos bed has made a noticeable difference to the quality of our sleep. It’s incredibly comfortable and supportive, and we both find that we settle much more easily at night and wake feeling more... Voir plus

Noté 4 sur 5 étoiles

I spent a couple of hours in the store carefully choosing the Hypnos Belgravia Sublime mattress. Waited with much anticipation for it's arrival. When it did arrive and I slept on it for the first ti... Voir plus

Noté 5 sur 5 étoiles

I swapped a king-size bed, which wasn't Hypnos, for a single Hypnos bed. I didn't know how I'd get on with a single bed, especially one with a built-in mattress topper. But I am finding it so comfor... Voir plus

Noté 5 sur 5 étoiles

We chose Hypnos because their materials are responsibly sourced and are natural, organic and sustainable. We tried the beds out at Bradbeers in Southampton. My husband had been suffering with a bad... Voir plus

À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher

Écrit par l'entreprise

Hypnos is an award-winning British manufacturer of sustainably-designed and handcrafted beds and mattresses. All our products are bespoke and made-to-order and can only be purchased via our network of retailers who will help you to carefully choose the right mattress which offers the optimum comfort and support for your body. Trusted since 1904, Hypnos uses only natural and sustainable materials traceable to their origins and is proud to be the world’s first carbon neutral bedmaker. Please contact your local retailer to ensure you select the right mattress and personalised styling options from our extensive range. Please direct any post-purchase care queries direct to your retailer who will be delighted to help.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
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1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 64 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,2

Tous les avis

(3 445)

371 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Better than we hoped for

At first as expected we found the bed firm but comfortable. After a couple of weeks we got used to it and now no longer notice firmness. A great sleep and no stiffness first thing in the morning.

24 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

I've never slept so well

I've never slept so well! The most comfortable bed ive ever purchased. Had the bed a few months now and its honestly life changing. Im sleeping so much better. The quality of the bed is amazing. Highly recommend to anyone looking for a new mattress

27 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

The most comfortable bed I have ever owned

I really love my Hypnos bed. It is the most comfortable bed I have ever slept in. The mattress is so deep that it stands higher than any I've owned. I literally do have to climb into bed. It was cosy during the winter months and now that it's warmer I don't get overheated. The wool smell took some getting used to when it first arrived. It took a few weeks to wear off but I almost miss it now. I wish I'd bought one years ago.

23 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Most comfortable bed in the world

I've slept in many beds in hotels around the world and since I bought my Hypnos bed/mattress, I've never had such a comfortable and restful nights sleep.
In my opinion this is the most comfortable bed in the world. I recommend it to anyone buying a new mattress

23 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Time for a new mattress

The mattress we had was 15years old and passed it, went looking for a new mattress and was recommended to the Hynos mattress that we tried in the store. It's not to firm and not to soft it's perfect.

10 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

I bought a Hypnos bed three years ago

I bought a Hypnos bed three years ago. It was exchanged after a few months for a second mattress. We have not slept on the bed since we bought it as both mattresses literally stink. I’m told it’s the lanolin in the mattress. Maybe but it stinks. Not only that but the smell transfers to the sheets, pillows, duvet. It’s awful. I honestly wish I had never purchased it.

20 juin 2026
Avis spontané
Logo de Hypnos Beds

Réponse de Hypnos Beds

Hello Lynda,

Thank you for your feedback.

Have you allowed the mattress to air, occassionally mattresses will have a slight smell, but it should dissipate over time.

if you are still having issues please reach out to customerexperience@hypnosbeds.com. We will be happy to see how we can assist further.

Noté 5 sur 5 étoiles

On going into mattress man

On going into mattress man, we knew which make of mattress we wanted. They had a great choice of hypnos mattress, after trying them all we decided on one. The quality of the mattress is superior to many other makes. Usually getting a new mattress takes time to get used to, but we had a brilliant night's sleep from day one.
I would highly recommend this mattress.

16 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Waste of £1200

I went to buy a mattress at an independent bed supplier as I like to support local business.
Mistake!!
I weigh 48.5 kgs and I am a side sleeper
I was directed to the deluxe cotton mattress.
It was lovely in store and comfortable I lay on it for 30 minutes and it was fine.
However when it arrived it was a lot firmer, I have had excessive hip shoulder and rib pain from day 1 as these pressure points are not compressing the comfort layer due to my low weight
I should never have been advised that this was suitable for me
I have spoken to the store whose offer to resolve the situation was
We can swap it for the shop soiled version!
Buy a sprung bed base!
Buy a hypnos topper mattress !
I am awake most of the night as it is so uncomfortable and painful
Hypnos customer service are totally uninterested stating that the contract is with the store and we cannot do anything!!
£1200 of wasted money
I have had to purchase a mattress topper
More money spent
Lesson learned, chain store in future that have trial periods if your mattress is not right once you sleep on it at home and DO not buy hypnos

18 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Sleeping on a cloud.

My pillow top mattress is like sleeping on the most cosy feathery duvet. Best mattress ever, wish I had bought it 45 years ago.

1 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

I have had an appalling Hypnos experience

I have had an appalling experience with Hypnos. My 4 year old elite postural alpaca mattress is on its way to the tip ! Lumpy, uncomfortable and the 10 year guarantee is a joke...Hypnos did not want to know, never mind want to assist, they just dismissed my issues. I hadn't registered my purchase,proof of purchase is not enough apparently. I have persistently tried to get someone to acknowledge that I have a valid complaint...to no avail.It has been an uncomfortable and expensive experience....im very disappointed indeed ,never again !

10 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

This is the second Hypnos mattress

This is the second Hypnos mattress. First one last 16 years although really needed to be replaced. This one is fabulous and really supportive and comfortable. Very pleased after 2 months of much better sleep. Highly recommend Hypnos as a brand. Quality British made.

10 juin 2026
Avis spontané

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