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Lisez les avis des autres

Noté 5 sur 5 étoiles

Our Hypnos bed has made a noticeable difference to the quality of our sleep. It’s incredibly comfortable and supportive, and we both find that we settle much more easily at night and wake feeling more... Voir plus

Noté 4 sur 5 étoiles

I spent a couple of hours in the store carefully choosing the Hypnos Belgravia Sublime mattress. Waited with much anticipation for it's arrival. When it did arrive and I slept on it for the first ti... Voir plus

Noté 5 sur 5 étoiles

I swapped a king-size bed, which wasn't Hypnos, for a single Hypnos bed. I didn't know how I'd get on with a single bed, especially one with a built-in mattress topper. But I am finding it so comfor... Voir plus

Noté 5 sur 5 étoiles

We chose Hypnos because their materials are responsibly sourced and are natural, organic and sustainable. We tried the beds out at Bradbeers in Southampton. My husband had been suffering with a bad... Voir plus

À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher

Écrit par l'entreprise

Hypnos is an award-winning British manufacturer of sustainably-designed and handcrafted beds and mattresses. All our products are bespoke and made-to-order and can only be purchased via our network of retailers who will help you to carefully choose the right mattress which offers the optimum comfort and support for your body. Trusted since 1904, Hypnos uses only natural and sustainable materials traceable to their origins and is proud to be the world’s first carbon neutral bedmaker. Please contact your local retailer to ensure you select the right mattress and personalised styling options from our extensive range. Please direct any post-purchase care queries direct to your retailer who will be delighted to help.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

3 k avis

5 étoiles
4 étoiles
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Aucun historique récent de demande d’avis

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A répondu à 64 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,2

Tous les avis

(3 445)

371 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Worth every penny

After doing much research and trying out a mattress at our local bed store, I knew that all the previous mattresses I had tried could not compete. I was impressed by how they are made, using natural wool and being hand finished. After spending many years on a high quality memory foam mattress, I wanted to get away from materials that were causing me to overheat at night. Sleeping now on my Hypnos mattress feels like a piece of luxury which I think is money well spent seeing that to get a good night's sleep is worth every penny.

17 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

I changed from medium/firm to medium…

I changed from medium/firm to medium mattress. What a difference to my sleeping experience. I seem to be able to sleep for longer and feel more refreshed than I have done for years. First time with a Hypnos mattress and it won’t be the last.

1 février 2026
Avis spontané
Noté 5 sur 5 étoiles

I switched from a Tempur Mattress…

I switched from a Tempur Mattress because I was waking up overheating in the night. This no longer happens with my Hypnos as it’s made with all natural materials. It feels nice knowing the materials are sustainable and organic. The quality of the mattress is next level. The support is very good.

17 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

This mattress delivered true luxury…

This mattress delivered true luxury from day one. The pillow top gave that deep, plush “sinking in” hotel bed feel with excellent pressure relief on shoulders and hips. I’m a side sleeper (with some back sleeping too), and it cradled me perfectly without bottoming out early on. The natural fillings kept it breathable no overheating issues even in summer. My partner could toss and turn without disturbing me much.
Craftsmanship shone through: hand tufted, quality pocket springs that provided good support and edge stability for the first several years. It felt premium and looked elegant with its deep profile. Many nights I fell asleep faster and woke up more refreshed. it is easily the best sleeps I’ve ever had.

17 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

After making the switch to a Hypnos…

After making the switch to a Hypnos mattress, my definition of a "good night's sleep" has been completely rewritten. There is a distinct difference between a mass-produced foam mattress and the handcrafted excellence of a Hypnos, and you feel it the second you lie down.
The pocket spring system is incredibly reactive. It manages to feel firm enough to support my spine while still offering that "cloud-like" pressure relief on my shoulders and hips. There is a unique "buoyancy" to a Hypnos. It doesn’t have that "sinking into quicksand" feeling of memory foam; instead, it pushes back just enough to make you feel weightless. Whether I’m sleeping on my side or my back, I wake up without the usual aches and stiffness.

30 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Best comfortable mattress

I have tried many different mattresses but this one is the most comfortable mattress I have ever owned. Wouldn’t be without it and recommend to all who like a soft mattress

3 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Hypnos Pillow Top Select

Having spent £2000+ on a Simba mattress approximately 1.5 years ago and were so dissatisfied with it we decided to move on and buy another. We settled on the Hypnos Pillow Top Select and the difference is night and day for comfort. Will be purchasing another for our spare room soon.

16 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Great MattressGood experience from picking our…

Good experience from picking our mattress in store with a very knowledgeable assistant. The delivery was fantastic two really pleasant and polite guys. We are finding we are getting a much better quality of sleep and ability to turn over much easier.

28 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Wonderfully comfortable Hypnos mattress

Bought a Hypnos mattress from Grove Bedding, Galashiels. Its the second time I've bought from them - their staff are knowledgable and take time to find out your needs and budget. We narrowed it down to three mattresses and I spent some time trying them out. The Hypnos one was a little above my budget, but it won on two counts - comfort and provenance. They're a family firm, use natural materials and do well with sustainability. Having used it for nearly 3 months I'm really pleased. The (very clear) instructions said to rotate it every week for the first 3 months. You really need to do this to get rid of the body impression, especially in the first month, but almost at the 3 month mark now and I can see that it won't be needed so often soon. It was surprisingly easy to do this. I'd recommend Hypnos to anyone, but I'd also recommend going to a shop rather than online as you really need to try a mattress.

7 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

This is an update to the previous negative review..

This is an update to the previous negative report that I gave to Hypnos.
Hypnos replaced the disintegrating single mattress with a new 'like for like' product. I am grateful to Hypnos for honouring their 10 year guarantee and the speed with which the situation was rectified.
I accept that the original confusion may have been caused by myself through not directing the initial enquiry to the retailer. Excellent service Hypnos and thank you so much

31 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Poor customer service

Having purchased a single firm mattress in September 2023 and it has recently started squeaking when I turned over which was very annoying.
I contacted the supplier and I had to send a video showing the squeak.
Hypnos sent out a furniture expert to inspect the mattress and they found that it was probably a spring rubbing against the material but stated it wasn't a manufacturer fault which I find disappointing. After back and forth emails with myself the supplier and Hypnos stating I was dissatisfied with their findings Hypnos said they weren't able to replace the mattress.
Hypnos mattresses come with a 10 year guarantee which is obviously no use whatsoever as if the mattress is squeaky surely it is faulty 🤦

2 avril 2026
Avis spontané
Logo de Hypnos Beds

Réponse de Hypnos Beds

Good morning Terry.

Thank you for your review.

Can you email customerexperience@hypnosbeds.com to follow up on your initial contact.

The outcome does not seem accurate and we want to review and see how we can assist.

Kind regards

Noté 3 sur 5 étoiles

Hypnos Ortho Sup No 2 135

Whilst I am generally happy with the mattress, it flattened a lot more in the middle a lot more quickly than I expected- ie, in a couple of weeks - such that I was rolling into the middle. I weigh 8st 9lb and I would have expected the mattress to be made to support much heavier weights without flattening so quickly. I have tried restricting myself to the sides of the mattress and, after several weeks the sides have not flattened as much as the centre so I assume this is the result of uneven fill. I had the John Lewis technician inspect the mattress and he said he could do nothing as the flattening in the middle was less than 4cm. His solution was to put a folded sheet underneath the centre of the mattress to offset the sag. Whilst this was fine, I need to rotate the mattress once a week and it's too heavy for me to lift to ensure the folded sheet is correctly placed. It's probably all screwed up in a ball now after several rotations, but I am not strong enough to be able to check. I also suffer some low level back pain when I get up in the morning, which I certainly didn't expect from a new orthopaedic mattress. Comparing it to the 30 year old mattress I sent for recycling (Staples), it's very little better. Wish I'd gone for the trial period!

21 janvier 2026
Avis spontané

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