Facilitator was very good at including all the students, made a point of creating a very equal space. Theory was broken down and was made very practical and lots of the lived experiences were utilised... Voir plus
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I have been seeing Michael for the past two years and I feel genuinely supported and heard. He creates a safe, non-judgmental space where I can explore my thoughts and emotions. His calm presence an... Voir plus
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Completing this course means a lot to me. Being able to take what I've learned, both from my own personal experience and from everything this course offered, and use it to genuinely make a diffe... Voir plus
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I enrolled in the Professional Diploma in Group Therapy Processes & Facilitation in May 2026. This review concerns enrolment, scheduling, communication and withdrawal. I withdr... Voir plus
À propos de l'entreprise
Coordonnées de contact
Suite 11264, 77 John Rogerson's Quay, D02 Y7Y5, Dublin 2, Irlande
- 01 963 6141
- registry@icps-college.ie
- www.icps.ie
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Unannounced timetable change and disappointing handling of withdrawal
I enrolled in the Professional Diploma in Group Therapy Processes & Facilitation in May 2026. This review concerns enrolment, scheduling, communication and withdrawal. I withdrew before attending, so I cannot comment on the teaching.
Before booking, I noticed conflicting scheduling information and contacted the college to clarify it. The Registrar confirmed in writing: “The course starts on Saturday 5th September at 10am.” I enrolled following that confirmation and organised my Saturdays around it.
Three days before the course was due to begin, I contacted ICPS because I had not received joining information. Only then was I told it would start at 3pm. I had received no advance notification of this change. Automated booking emails subsequently showed all ten sessions scheduled from 3pm to 5.30pm, which I could not attend.
I also found the CPD information unclear. The course was advertised as providing 60 CPD hours, but the ten sessions in my booking confirmation, each lasting two and a half hours, totalled 25 live hours. The information supplied to me did not explain how that timetable reconciled with the advertised total, or how the independent-learning component would be organised and recorded. As I was booking specifically for professional development, I would have expected a clear breakdown before commencement.
The explanations added to my confusion. The College President said the course overlapped with another programme he was teaching, and later said the Registrar had changed the time without asking him. He then described contacting learners on the other programme to rearrange their sessions. Meanwhile, my booking emails continued to show Group Therapy at 3pm. It remained unclear what other learners on my course had been told or how the arrangements for both groups would be resolved.
I acknowledge that the college attempted to find an alternative. However, the emphasis on “sorting it for you” left me feeling that restoring the arrangement confirmed before enrolment was being presented as a personal favour. I felt drawn into internal scheduling difficulties when I simply needed reliable information about the course I had booked.
I also found several emails overly familiar given the concerns I was raising. Repeated personal reassurance, emojis and praise of the facilitator felt out of step with my need for clear information and acknowledgement of the disruption.
By this stage, the uncertainty and correspondence had undermined my confidence sufficiently that I withdrew in writing and explicitly asked for no further rearrangements on my behalf. The reply was another proposal: a 10am start the following Saturday, changing the commencement date from 5 to 12 September. I then had to restate that my withdrawal was final.
After I sent a detailed formal letter, the Registrar apologised for the delays and referred my request to Accounts, but also wrote: “There was no need to write so much, as we would have honoured your request regardless.” I found that dismissive given why I had felt it necessary to document the sequence of events.
During the refund process, she explained that she was keeping my enrolment active because otherwise she would be “totally lost” and did not want to forget me. That explanation did little to restore my confidence in the administration.
For completeness, ICPS refunded my full €208.25 deposit, which reached my account on 14 September. I acknowledge both the refund and their attempts to offer alternative arrangements. My dissatisfaction concerns the unnotified change and the handling of the situation that followed. I have retained the email correspondence and booking confirmations supporting this account. I subsequently received automated confirmation that my booking had been cancelled.
What would have made a difference was straightforward: timely notification of the proposed change, a clear explanation and recognition that I might be unable to accept it. A 3pm start would still have been impossible for me, which is why I had clarified the timetable before enrolling. Earlier communication would nevertheless have allowed me to make an informed decision without last-minute uncertainty. I expected the college to take responsibility for its scheduling difficulties, keep correspondence professional and acknowledge my decision to withdraw.
I had been looking forward to this course. For training in therapeutic group processes, I expected clarity, transparency and reliable arrangements. My experience of the enrolment and withdrawal process fell well short of those expectations.
2 septembre 2026
Avis spontané
Highly recommend
Hi
I highly recommend the team at ICPS College
From start to finish of my course everyone was so helpful and understanding
Iv learned so much and achieved everything I needed too because of everyone help
I highly recommend ICPS if anyone is looking too do a course the guys are amazing at what they do
So many courses too choose from also
So thank you all so much
Mags B
9 avril 2026
Réponse de The Institute for Counselling & Psychotherapy Studies
Hi Mags,
Thank you so much, Mags, for taking the time to leave us such a thoughtful and generous review. We are absolutely delighted to hear that you had such a positive experience with ICPS College from start to finish, and that you felt supported, understood, and helped throughout your course.
It is especially lovely to know that the team's guidance and encouragement helped you learn so much and achieve everything you needed to. Congratulations on completing your course and on reaching the goals you set for yourself — that is a wonderful achievement, and you should feel very proud of yourself.
Your recommendation means a great deal to us, particularly your kind words about the team and the range of courses available at ICPS College. We are so pleased that you found the experience worthwhile and that our staff were able to support you in a way that made a real difference.
Thank you again for leaving us such a lovely review. We truly appreciate your feedback, and we would welcome you back to the college at any time you wish to return.
Kind Regards,
Mike 🙂
ICPS College
Michelle
I recently completed the advanced professional diplomain addiction studies course and found it both engaging and informative.
The cours offered range of interesting topics that encouraged learning and discussion within the group.
Mike and John taught us and both were excellent. The knowledge and experience between them is second to none.
Overall, it was an excellent course and I would highly recommend it to anyone who would like to gain a deeper understanding of addiction and how it affects the mind and body. I will definitely be completing another course in the future.
20 juin 2026
Avis spontané
Réponse de The Institute for Counselling & Psychotherapy Studies
Hi Michelle,
Thank you so much for your review, and I am delighted that you had a good experience with ICPS College. A big well done on gaining your qualification and a distinction, which is a remarkable and real achievement.
Regarding different learning styles, people often mistake me for a theorist! However, in fact, I am a reflector 🙂.
I am sitting here working and smiling to myself at that sentence in your letter. You mention “mind and body”, which immediately brings to mind the enduring mind–body question in psychoanalysis and psychology more broadly. While the brain is, of course, part of the body, the question of where, or even what, the mind is remains far more complex. It is a question that remains open within psychoanalytic thought, as well as within many other psychological and philosophical traditions. I am not sure we will ever discover precisely where the mind exists.
It also reminds me of an essay I graded yesterday on Freudian psychoanalytic theory, particularly regarding the body, the ego, unconscious processes, and how bodily experience may be represented, displaced, or expressed in psychic life. Freud’s observation that “the ego is first and foremost a bodily ego” is especially relevant here, as it suggests that the ego is not detached from the body, but is formed in relation to bodily sensation, perception, and experience (Freud, 1923, SE XIX, p. 26).
Lacanian psychoanalysis develops this question further by distinguishing among the Symbolic, the Imaginary, and the Real. In Lacanian terms, the body is not simply a biological organism; it is also a body caught in language, desire, signification, and jouissance. At the same time, aspects of bodily experience may remain resistant to symbolisation. They may therefore be understood in relation to the register of the Real: that which cannot be fully captured, represented, or resolved through language (Lacan, 1972–1973/1998).
In other words, there is a fascinating question here concerning what can be symbolised and spoken, and what remains outside language, expressed instead through the body, silence, symptom, or the unspoken. This is precisely why the relationship between mind and body remains such an important and unresolved question within both Freudian and Lacanian psychoanalytic thought.
A very interesting question indeed 😊 Now, there is some homework for you 🤣
Freud, S. (1923). “The Ego and the Id”. SE XIX, 1–66.
Lacan, J. (1972–1973). The Seminar of Jacques Lacan, Book XX: Encore: On Feminine Sexuality, the Limits of Love and Knowledge. Edited by J.-A. Miller, translated by B. Fink. New York: W. W. Norton.
A very interesting question indeed! Now, there is some homework for you 🤣
See you at the graduation ceremony 😊
Kind regards,
Mike 🙂
ICPS College
Fantastic course
I recently completed a fantastic addiction course and found it both engaging and informative. The course was very well run, with a wide range of interesting topics that encouraged learning and discussion.
Mike and John were excellent facilitators, bringing knowledge, experience, and enthusiasm to every session. I particularly enjoyed exploring the theories of Freud and Jung, which added a fascinating psychological perspective to understanding addiction and recovery.
Overall, it was an excellent course that I would highly recommend to anyone interested in gaining a deeper understanding of addiction and human behaviour.
9 avril 2026
Réponse de The Institute for Counselling & Psychotherapy Studies
Hi Gareth,
Thank you so much for your review, and I am delighted that you had a good experience with ICPS College. A big well done on gaining your qualification and a distinction, which is a remarkable and real achievement.
P.S. You forgot to mention Dr Rik Loose and his book, The Subject of Addiction: Psychoanalysis and the Administration of Enjoyment. I had the privilege of being taught by Dr Loose during my own training, and he is not only an excellent lecturer but also a significant author in the field of psychoanalysis and addiction. The book is available on your Moodle LMS page and is well worth returning to for this discussion.
You may remember Freud’s theory of the pleasure principle, particularly as developed in “Formulations on the Two Principles of Mental Functioning” (Freud, 1911, SE XII, pp. 213–226), and later reconsidered in Beyond the Pleasure Principle (Freud, 1920, SE XVIII, pp. 1–64). In simple terms, the pleasure principle concerns the psyche’s tendency to seek pleasure and avoid unpleasure. However, in Beyond the Pleasure Principle, Freud complicates this idea by identifying forms of repetition, compulsion, suffering, and drive that cannot be explained purely by the pursuit of ordinary pleasure.
This is where the later Lacanian concept of jouissance becomes especially important. Lacan develops Freud’s insights by showing that enjoyment is not always the same as pleasure. Jouissance may involve an excessive or painful form of enjoyment: something that exceeds the pleasure principle and may carry consequences for the subject. In this sense, jouissance can be thought of, in simplified terms, as enjoyment beyond ordinary pleasure, or as pleasure with consequences (Lacan, 1959–1960/1992; Lacan, 1972–1973/1998).
It may also remind you of Freud’s essay “The ‘Uncanny’”, where he explores the strange experience of something being both familiar and unfamiliar at the same time (Freud, 1919, SE XVII, pp. 217–256). That is perhaps why these psychoanalytic ideas can feel humorous, puzzling, and unsettling all at once: they often involve opposites that seem to coexist, such as pleasure and pain, familiarity and strangeness, or desire and consequence.
And, of course, we must not forget poor Jacques Lacan, the French psychoanalyst who plays such a pivotal role in post-Freudian psychoanalytic thought. While Freud introduced and developed the theory of the pleasure principle, Lacan reformulated the question of pleasure, desire and drive through the concept of jouissance. Although jouissance is an ordinary French word, Lacan gives it a distinct psychoanalytic meaning, linking it to enjoyment, excess, the body, language, and the subject’s relation to desire.
So, in summary, Freud gives us the pleasure principle and then complicates it in Beyond the Pleasure Principle, while Lacan develops this further through jouissance. Rik Loose’s work on addiction is especially relevant here because addiction can be understood not simply as the pursuit of pleasure, but as a relation to enjoyment, repetition and consequence.
Freud, S. (1911). “Formulations on the Two Principles of Mental Functioning”. SE XII, 213–226.
Freud, S. (1919). “The ‘Uncanny’”. SE XVII, 217–256.
Freud, S. (1920). Beyond the Pleasure Principle. SE XVIII, 1–64.
Lacan, J. (1959–1960/1992). The Seminar of Jacques Lacan, Book VII: The Ethics of Psychoanalysis. Edited by J.-A. Miller, translated by D. Porter. New York: W. W. Norton.
Lacan, J. (1972–1973/1998). The Seminar of Jacques Lacan, Book XX: Encore: On Feminine Sexuality, the Limits of Love and Knowledge. Edited by J.-A. Miller, translated by B. Fink. New York: W. W. Norton.
Loose, R. (2002). The Subject of Addiction: Psychoanalysis and the Administration of Enjoyment. London: Karnac.
A very interesting question indeed! There is definitely more homework for you now 🤣
See you at the graduation ceremony 😊
Kind regards,
Mike 🙂
ICPS College
I am mid way on the Domestic violence…
I am mid way on the Domestic violence and sexual abuse course and I find the material very interesting and informative. The lecturer delivers the information in a way that is easy to learn and understand and I am enjoying the course and the input of the other fellow learners. I would highly recommend ICPS college.
13 juin 2026
Réponse de The Institute for Counselling & Psychotherapy Studies
Hi Clare,
Thank you so much for taking the time to share your experience with us. We are really pleased to hear that you are enjoying the Domestic Violence and Sexual Abuse course and finding the material both interesting and informative.
This is such an important and sensitive area of study, and it is wonderful to know that the course content is supporting your learning in a clear, accessible, and meaningful way. We are especially glad to hear that the lecturer’s delivery has helped make the information easy to understand, as we value a supportive learning environment deeply at ICPS College.
It is also lovely to hear that you are benefiting from the input and perspectives of your fellow learners. Group discussion and shared reflection can add so much depth to a course like this, particularly when exploring topics that require care, awareness, and understanding.
Congratulations on reaching the midway point of your course, Clare, and thank you sincerely for recommending ICPS College. We truly appreciate your kind words and your review. We hope you continue to enjoy the remainder of the programme, and we would warmly welcome you back to the college at any time you wish.
Kind Regards,
Mike 🙂
ICPS College
I recently completed the December…
I recently completed the December intake of the Professional Diploma in Trauma-Informed Intervention for Counsellors, Psychotherapists & Allied Healthcare Professionals at ICPS College, and I can honestly say it was a fantastic experience.
The course was exceptionally well structured, combining strong theoretical foundations with practical, real-world applications that I could immediately integrate into my professional practice.
The lecturer was highly knowledgeable, engaging, and supportive throughout the programme. I particularly appreciated the trauma-informed approach, which deepened my understanding of client care, nervous system regulation, and evidence-based interventions. The online learning environment was professional and interactive, creating a genuine sense of community among participants.
I would highly recommend this course to any helping professional seeking specialist trauma training.
Thank you, Michael, for a very interesting and informative course.
Regards
Aiden
17 décembre 2025
Avis spontané
Réponse de The Institute for Counselling & Psychotherapy Studies
Hi Aiden,
What a wonderful review to receive — thank you so much for taking the time to share such detailed and thoughtful feedback about your experience on the December intake of the Professional Diploma in Trauma-Informed Intervention for Counsellors, Psychotherapists & Allied Healthcare Professionals.
It is excellent to hear that you found the course well structured and that the balance between theory and practical application was valuable to your professional practice. That connection between learning and real-world client work is so important, especially in trauma-informed care, where understanding, sensitivity, and evidence-based approaches can make such a meaningful difference.
I am also delighted that the online learning environment felt professional, interactive, and supportive. Creating a genuine sense of connection and community is something we care deeply about at ICPS College, particularly when working with experienced helping professionals who bring so much insight to the learning space.
Congratulations, Aiden, on completing the programme. Your commitment to deepening your understanding of trauma-informed intervention, nervous system regulation, and client care is truly commendable. Thank you again for your kind recommendation and for leaving us such a generous review. We would be delighted to welcome you back to the college at any time you wish.
Kind Regards,
Mike 🙂
ICPS College
Course was well planned
Course was well planned. Lecturer was amazing. Always interesting and most of all supportive.
Response time was good whenever queries were forwarded.
5 mai 2026
Réponse de The Institute for Counselling & Psychotherapy Studies
Hi Nicolette,
Thank you so much for your lovely review. We are delighted to hear that you found the course well-planned and that the programme's structure supported your learning experience in a positive way.
It is especially heartening to know that the lecturer made such a strong impression. At ICPS College, we believe that learning should feel engaging, encouraging, and accessible, so it is wonderful to hear that the sessions were not only interesting but also supportive throughout. That balance is very important to us, particularly when students are investing their time, energy, and trust in their professional development.
We are also very pleased that you found the response time helpful whenever you forwarded queries. Good communication and student support are key parts of the learning journey, and we are glad that you felt supported when you needed assistance.
Congratulations, Nicolette, on your progress and achievement with the course. Thank you again for taking the time to leave us such kind feedback. We truly appreciate your review and your recommendation, and we would be very happy to welcome you back to the college at any time you wish to return.
Kind Regards,
Mike 🙂
ICPS College
BE CAUTIOUS
BE CAUTIOUS. The founder/academic director changed the terms and conditions during the course and expected us to abide by them. These conditions included that no student was allowed to speak to each other unless it was in the WhatsApp group that the founder was in, which is highly unethical and left students fearful of speaking up about concerns to each other. I also received private messages from the founder asking if I wanted have a psychotherapy session with him. Please research the course's "accreditations" (ICPA/ICPHAA) and the ICPS's academic director.
I was unenrolled from the course and issued a refund, which was never honoured, and ICPS emailed me stating they would only honour the refund (issued 17 days prior) if I removed my negative review from this platform.
24 mai 2026
Avis spontané
Réponse de The Institute for Counselling & Psychotherapy Studies
Hi KS,
Thank you for taking the time to share your feedback. We are sorry to hear that you were dissatisfied with your experience, and we acknowledge the concerns you have raised. However, some of the information in your review is incorrect and does not reflect the college’s records.
Our records indicate that you were not unenrolled from the course by ICPS College. Rather, you decided by choice to stop attending lectures. We also note that a refund was issued in relation to this matter.
As a college, we take student welfare, communication, professional boundaries, accreditation information, and course administration very seriously. However, due to confidentiality and data protection considerations, we cannot discuss individual student records or private correspondence on a public review platform.
We would encourage you to contact the college directly so that any remaining concerns can be reviewed through the appropriate channels. Please contact the Academic Registry Office by emailing registry@icps.ie or Student Services at support@icps.ie.
Kind Regards,
ICPS College
Advanced professional diploma in addiction studies
Completing this course means a lot to me. Being able to take what I've learned, both from my own personal experience and from everything this course offered, and use it to genuinely make a difference in someone else's life is something I'm proud of.
The course was challenging, but it was thorough and eye-opening. Mike and John are truly exceptional lecturers, knowledgeable, engaging, and clearly passionate about what they teach. The supplementary readings and study materials complemented the course.
This course really shifted my perspective on addiction, and on the deep connection between the mind and the body. That insight alone has been invaluable.
It will always stay with me.
9 avril 2026
Réponse de The Institute for Counselling & Psychotherapy Studies
Hi James,
Thank you so much for sharing such a sincere and meaningful reflection on your experience with ICPS College. Your words really capture the heart of what learning in this field is about — not only gaining knowledge, but being able to take that knowledge forward in a way that can genuinely support and make a difference in another person’s life.
Congratulations on completing the course, James. It sounds like this was a deeply personal and professional journey for you, and you should be very proud of the commitment, insight, and openness you brought to it. Challenging courses often leave the strongest impact, and we are delighted to hear that the content was thorough, eye-opening, and valuable.
Your kind comments about John & I are very much appreciated. They both care deeply about creating an engaging and meaningful learning space, so it is wonderful to know their knowledge, passion, and teaching style made such a positive impression.
Thank you again for leaving us such a thoughtful review. We are so pleased that the course shifted your perspective on addiction and the mind-body connection in such a lasting way. We would warmly welcome you back to the college at any time you wish.
Kind Regards,
Mike 🙂
ICPS College
Michael was my lecturer for Advanced…
Michael was my lecturer for Advanced Diploma in Addiction Studies. He is such a good teacher, and I loved my experience. I am going to look into doing at least 3 more courses. David
25 avril 2026
Avis spontané
Réponse de The Institute for Counselling & Psychotherapy Studies
Hi David,
Thank you so much for your kind review and we are delighted you had a good experience with us. We are glad to hear your lecturer was a good teacher. We welcome all reviews and we thank you for being a part of the college community.
Kind Regards,
ICPS College
Facilitator was very good at including…
Facilitator was very good at including all the students, made a point of creating a very equal space. Theory was broken down and was made very practical and lots of the lived experiences were utilised to enhance it
9 avril 2026
Réponse de The Institute for Counselling & Psychotherapy Studies
Hi Ashling,
Thank you so much for your kind review and we are delighted you had a good experience with us. We are glad to hear your lecturer was good. We welcome all reviews and we thank you for being a part of the college community.
Kind Regards,
ICPS College
Absolutely amazing achievements I’ve…
Absolutely amazing achievements I’ve got. Wonderful lectures and very close network in class. Would definitely recommend to anyone looking for a good career. 5 *****
9 avril 2026
Réponse de The Institute for Counselling & Psychotherapy Studies
Hi Louise,
Thank you so much for your kind review and we are delighted you had a good experience with us. We are glad to hear your lecturers were good. We welcome all reviews and we thank you for being a part of the college community.
Kind Regards,
ICPS College
Online evening course
Was apprenshive before I joined the online course however after the first night within minutes of our lecturer John, I knew I had made the right decision, the group,and the content were made all the more comfortable by John who set the most supportive tone. 😀
7 janvier 2026
Réponse de The Institute for Counselling & Psychotherapy Studies
Dear Student,
Thank you so much for your wonderful review. It’s completely natural to feel apprehensive before starting something new, so we’re especially pleased to hear how quickly you felt reassured and confident in your decision.
John will be delighted to know that his supportive approach helped create such a comfortable and positive learning environment. We place great importance on fostering a welcoming space for all our students, so it’s lovely to hear that reflected in your experience.
Wishing you every continued success on your learning journey, and thank you again for sharing your feedback.
Warm regards,
Marie
ICPS College
Communication with admin staff excellent
Queries raised were answered swiftly in a very helpful manner
7 janvier 2026
Réponse de The Institute for Counselling & Psychotherapy Studies
Hi Leroy,
I hope you are well.
Thank you so much for your lovely review and I am so happy that our services in Psychological Education was of a high standard to you. We strive for student support and admin and lecturing staff alike are all trained and assessed to a very high standard.
We really appreciate you taking the time to leave this review.
On behalf of all the staff and lecturing faculty we are delighted to have served you either to meet or exceed your expectations
Kind Regards,
Marie
ICPS College
I recently completed the Professional…
I recently completed the Professional Dip. in Addiction Studies.
The course was very organised. The content was challenging but made very accessible by Dr. Michael McArdle.
A course that is essential for working in the field of addiction, or for those who wish to educate themselves on the topic
2 mars 2026
Avis spontané
The course I took was excellent
The course I took was excellent. Well informed and well taught. Lecturer Mike was more than happy to answer any questions raised and strongely encouraged class participation with many discussions :)
19 février 2026
Avis spontané
Réponse de The Institute for Counselling & Psychotherapy Studies
Hi Corey,
Thank you so much for taking part and successfully completing the Professional Diploma in Addictions Studies which was delivered and graded at a Level 9 standard.
Congratulations Corey 😊
Kind Regards
Institute for Counselling & Psychotherapy Studies
I really enjoyed the Compassionate…
I really enjoyed the Compassionate Mindful Resilience (CMR) course. It gave me useful tools to manage stress and build resilience in a way that felt very practical and easy to apply. The sessions were relaxed and supportive, and I found the practices helped me feel more grounded and aware in everyday life. Overall, it was a really positive and valuable experience for me
10 septembre 2025
Avis spontané
Réponse de The Institute for Counselling & Psychotherapy Studies
Hi Coleen
Thanks so much for your lovely words. I really appreciate it
Mike :)
CMR course
I completed the CMR training course and I found it very beneficial both personally and professionally. Michael was a great trainer and was able to hold space for us and make the sessions interesting and fun. He is very approachable and passionate about what he teaches.
4 septembre 2025
Avis spontané
Réponse de The Institute for Counselling & Psychotherapy Studies
Hi Jana,
Thanks so much for your kind review and I’m delighted that you have had a positive experience during the CMR Course
Mike 😊
Fantastic for both counselling and…
Fantastic for both counselling and education in psychotherapy. Michael brings a kind, non-judging approach with the upmost of professionalism. Would recommend.
7 août 2025
Réponse de The Institute for Counselling & Psychotherapy Studies
Hi Emmett,
Thanks so much for your kind review and I’m delighted that your enjoying the course
Mike 😊
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