IDFC FIRST Bank Avis 

193
•
TrustScore 1.5 sur 5

1,3

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Lisez les avis des autres

Noté 1 sur 5 étoiles

IDFC First Bank is a good bank, but the loan management team lacks understanding. If they speak Bengali anywhere in the country, they should at least understand that our national language is Hindi, no... Voir plus

Noté 1 sur 5 étoiles

How many customers think this senseless👇🏻 IDFC collected Annual Fee on the credit card blocked permanently. They said it was blocked but not closed hence can be collected. In both the case... Voir plus

Noté 1 sur 5 étoiles

IDFC bank loan recory or loan department bahut kharb bank hai. Es bank nai mujhe barbad kar diya hai . Mai emi nhi paya mujhe harrisment kiya ja rha hai costumer care complain karne k bad bhi unhe koi... Voir plus

Noté 1 sur 5 étoiles

very cheap services provided by customer care services litreally get irriated with continous phone calls for emi even after payment has been done they continously call for payment & talk very rudely.n... Voir plus

À propos de l'entreprise

  1. Banque du secteur privé

Écrit par l'entreprise

About IDFC FIRST Bank Introduction: IDFC FIRST Bank's vision is to build a world-class bank in India that's guided by ethics, powered by technology, and a force for social good. IDFC FIRST is a new age bank that works in the best interest of its customers. Customer-First Philosophy: The Bank has a customer-first philosophy and offers high-quality products to our customers. In any product we launch, we bring something special to our customers. For instance, the Bank is the first and only bank in India that offers Zero fees for 28 essential services on Savings Accounts including for ATM cash withdrawals, IMPS, RTGS, NEFT, Cash Deposits at branches, Cash withdrawals at branches, SMS Alerts, Cheque book, Demand Drafts, Pay-order, duplicate statements, etc. IDFC FIRST Bank is the first bank to offer monthly credit in savings accounts. The bank’s credit cards have unique features such as lifetime free, never-expiring rewards points, zero interest on cash withdrawal at ATMs and low APR, so customer incur less fees on our Credit Cards. Ethics First: The Bank believes that income earned unethically is not worth earning. The Bank applies a "Near and Dear" Test in all product design, so that the employees of the Bank serve only such products to customers that they'd want for their own loved ones. Transformation: IDFC FIRST Bank has transformed from infrastructure to retail banking in four years since merger, increasing CASA ratio from 8.7% to 46.8% (December 31, 2023). Total Customer Deposits have increased by 4.5X from Rs. 39,602 crores at the time of merger as of December 31, 2018, to Rs. 1,76,481 crores as of December 31, 2023. The Bank has set up 897 branches and 1,136 ATMs. Financial Performance: The Bank recorded a PAT of Rs. 2,232 crore (~US$ 269 million) in 9M-FY24, with strong Capital Adequacy of 16.73%. The Bank has a long history of nearly 14 years (including period of Capital First) of maintaining high asset quality, with Retail, Rural & SME book currently having Gross NPA of only 1.45% and Net NPA of 0.51% as of December 31, 2023. Overall Gross NPA including infrastructure is 2.04% and Net NPA is 0.68%. ESG Goals: The Bank is highly committed to ESG. The Bank has high governance scores, the business lines naturally support social goals, and efforts are ongoing to achieve environmental goals.


Coordonnées de contact

1,3

Mauvais

TrustScore 1.5 sur 5

193 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Tous les avis

(193)

75 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Incompetent and absolute waste of time

Incompetent and absolute waste of time, money and effort. I approached them for a student loan on an urgent basis. They were very enthusiastic initially and gave us a lot of requirements and made me jump through a lot of hoops for every single thing. The bank continuously gave me the confidence that everything was okay and the loan was going to go through. They made me travel all the way from another country to get the loan signed urgently. Despite all the efforts, they delayed the whole process and were completely incompetent and poorly coordinated internally till the very last day of my return. After wasting my time, effort and money I spent on the flight tickets, they informed me at the very last minute before signing the loan agreement that they were not going to be able to do it. All I got were pathetic excuses which did not make any sense logically since they had all the information from the very beginning and were aware of the time-sensitive nature.

The worst part is that they made me open a bank account with them and transfer funds to it on an urgent basis so that "they could credit the loan amount".

Finally, I was hung out to dry and all I got were nonsensical excuses.

Please don't fall for this bank and their empty confidence.

22 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Most shameless bank…

This is the most shameless bank harassing people everyday with multiple calls from multiple phone numbers.

How many numbers I have to block on my Truecaller account?

The telephone companies should stop issuing numbers to this bank so that people can block limited number of numbers and have less pain in doing so.

22 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

इस घटिया बैंक से कभी भी कोई लोन मत…यह एक चोर बैंक है। कस्टमर के साथ बहुत फ्रॉड करता है।

इस घटिया बैंक से कभी भी कोई लोन मत लेना। इस बात का ध्यान रखो। आप प्लीज मेरी रिक्वेस्ट है।

17 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

Don't trust IDFC Bank

Don't trust IDFC Bank. They are all cheaters. I raised complaint also they simply said sorry but because of them i lost 46k rupees. Fraud bank

13 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

आईडीएफसी फर्स्ट बैंक महा बकवास महा…

आईडीएफसी फर्स्ट बैंक महा बकवास महा बदनाम और ग्राहकों को कुत्ता समझने वाला बैंक है जिसे काम करवाना अपने आप में एक प्रोजेक्ट है इसे मैं लगभग 6 से 8 महीने तक अपना कंपनी का अकाउंट क्लोज करवाने हेतु लड़ता हुआ आ रहा हूं उनके स्टाफ को ना तो कुछ पता है और अगर कुछ पता भी है तो इनका मुंबई हेड क्वार्टर जो की अपने स्टाफ के कार्यों को तथा ग्राहकों को सुविधा हेतु देने के लिए बैठा हुआ है वह आपका कोई भी काम नहीं करेगा क्योंकि उसे स्टाफ को कुछ भी नहीं पता है और एवं अप्रूव करने के बाद भी आपके अकाउंट के पैसे किसी दूसरे बैंक के अकाउंट में ट्रांसफर नहीं करेगा और आपको झक मार कर कैसे रिव्यू देने पड़ेंगे इसके अलावा कोई चारा नहीं होगा

8 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Very bad bank

Very bad bank, no loan this bank overdue charges Payment deh nese overdue charge Leta hai😡😡😡😡😡😡😡😡😡😡😡 no loan this bank😡

2 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Worst service by IDFC First Bank toward…

Worst service by IDFC First Bank toward they select a courier service. They knows bludart has worst service ever and even bludart reviews also seen in online websites then why IDFC always choose bludart all the time. Idfc cant give priority to their customers even they are premium and long term holder

6 avril 2026
Avis spontané
Noté 4 sur 5 étoiles

Idfc is one of the most reputed bank

Idfc is one of the most reputed bank . I was given false assumption as bad review based on wrong conclusion. It is best bank to work in for better career. I sincerely apologise for my mistake for bank for being reputation loss for public.

27 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

IDF(fraud)C Bank 😀

If there is better suitable word adjectively than worst, i would like to use that for IDFC bank. I think F stands for fraud in IDFC bank. Full of unprofessional staff who confidently tell lies to customers when u meet them face to face. I don't knw on what criteria they hire branch managers. Branch manager denied to write what he was speaking verbally to me over an email. This shows how much unethical this bank is. You may or may not beware of dog but beware of IDFC. Amitabh sir, I hv lot of respect for you. Pls don't malign that by getting associated with this bank.ab aur kya boloon...rona aa rha hain..thanks

18 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Disappointing Experience with IDFC First Bank – NRI Customer

My experience with IDFC First Bank as an NRI customer has been extremely disappointing.

Before opening the account — constant follow-ups.
After becoming a customer — zero communication and no support.

NRI clients deserve better service and accountability

Sharing this for fellow NRIs: be cautious with IDFC First Bank.

Great responsiveness while onboarding.
But once you're in, communication drops and issues remain unresolved.

Support matters — especially when you're managing finances from abro

25 février 2026
Avis spontané
Noté 5 sur 5 étoiles

I have visited branch at keshavbahg…

I have visited branch at keshavbahg regarding ecs swapping hence i meet MS Nirali patel and she guide me a proper manner and provide the best solution.

Thanks for the helping me and understand my query

25 février 2026
Avis spontané
Noté 2 sur 5 étoiles

While pre closing the loan

While pre closing the loan, amount of troubles which the customer undergoes is very high. It cannot be explained by mere words. You people chase the customer with rigorously and make calls, whether we are in toilet or hospital or attending funeral. While going to loan centre and offering to preclose the loan, the desk clerk wants the borrower to come and handover the payment. Also, this procedure is like a government office attitude. I am raising this complaint hopefully someone might see and bring in some real difference to the system. How much of impact will my complaint have , I am not sure, but anyways I am doing it so that people voice. My number is 9538320752.

20 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Worset service ever

Worset service ever, don't trust the banck
They didn't not informed earlier that when opening the back acount in idfc that the minimum balance 25000.
1.Every month cutting 590 RS because we should maintain 25000 minimum balance.
2. When I have taken personal loan , I asked them to make a auto payment for icic bank, thay said we will do after first EMI but years going on they are not responding to me to me auto payment of EMI to icic banck account. I tried to reach out to them More than 100 times they are not responding because if thay make auto payment that monthly cutting is not possible which we need to maintain 25000 minimum balance
Worset service ever I will give 0 out of 100 marks to IDFC

14 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Worst bank they called me and asked me…

Worst bank they called me and asked me about why I'm not maintiang the balance and i said i'm getting salary of 1.3 on 3rd and they just freeze my account how they tf they can do this I dont really understand what wrong did I do here to flag my bank account what a worst bank now I cant deposit or withdraw my money worst worst ever

5 février 2026
Avis spontané
Noté 1 sur 5 étoiles

IDFC bank loan recory or loan…

IDFC bank loan recory or loan department bahut kharb bank hai. Es bank nai mujhe barbad kar diya hai . Mai emi nhi paya mujhe harrisment kiya ja rha hai costumer care complain karne k bad bhi unhe koi farf nhi bad wo mujhe countinue pareshan kar rhay hai meri contact list chura kar rha unoer kar rhy hai es bank se kabhi koi loan mat lena na es account khulwana es ki bahut jada service kharb hai

10 février 2026
Avis spontané
Noté 1 sur 5 étoiles

I just paid a emi , 1 hour late at the same day and they charged me penality ₹650

I just paid a emi , 1 hour late , and they charged me ₹650 with check bounce charges, it's unacceptable and I hate this kind of behaviour from banks , and they keep messaging me with warning to recovery the charges ₹650 and blackmailing me that they will add further charges if I not paid ₹645 , telling me to pay or I will face further consequences

4 février 2026
Avis spontané

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