Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Azienda seria, efficiente . Ringrazio in particolar modo la Sig.a Eva ,molto disponibile a risolvere una problematica relativa ad un codice OTP di un fornitore esterno . Consigliato+++++

Noté 5 sur 5 étoiles

Excellent Support Service. There will always be the occasional problem with any tech service. What is important to me is the support I receive when I need help. This is where Eva from inbox.com ex... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

When I was unable to send an e-mail to a large group of people, I contacted inbox.com. It took a day of communicating, but now I can do what I need. Perhaps a phone conversation would have made the co... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was traveling out of town with my iPad and a wireless keyboard I was unfamiliar with and did not notice the CAPS LOCK was engaged. A couple of log in attempts and my account would not open, my passw... Voir plus

À propos de l'entreprise

  1. Fournisseur de service de courriel

Écrit par l'entreprise

Inbox.com is a premium and ad-free email service, with great customer support.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

61 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Azienda seria

Azienda seria, efficiente .

Ringrazio in particolar modo la Sig.a Eva ,molto disponibile a risolvere una problematica relativa ad un codice OTP di un fornitore esterno . Consigliato+++++

3 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Ottimo servizio e massima disponibilità…

Ottimo servizio e massima disponibilità a risolvere problemi particolari.
Supporto gentilissimo a dimostrazione di società seria, nel mio caso specifico un aiuto oltre il "dovuto" dove hanno impiegato tempo e lavoro senza alcun interesse diretto.

1 avril 2026
Avis spontané
Logo de Inbox.com

Réponse : Inbox.com

Ciao Angelo!

Thank you very much for the review.

If you ever need assistance again, we’re always here and happy to help.

The Inbox.com Team

Noté 5 sur 5 étoiles

I've had inbox.com for over twenty…

I've had inbox.com for over twenty years. Not only did they find the problem, they fixed it too. That's above and beyond great customer service.

24 mars 2026
Avis spontané
Logo de Inbox.com

Réponse : Inbox.com

Dear Heidi,

Thank you for your loyalty over the years! We truly appreciate your kind words—glad we could help and get everything sorted for you.

The Inbox.com Team

Noté 5 sur 5 étoiles

Eva e stata molto professionale e…

Eva e stata molto professionale e subito disponibile
La ringrazio tantissimo
Ani

24 février 2026
Avis spontané
Logo de Inbox.com

Réponse : Inbox.com

Ciao Anita!

Thank you very much for the review.

If you ever need assistance again, we’re always here and happy to help.

The Inbox.com Team

Noté 5 sur 5 étoiles

Ho avuto un problema con un mittente…

Ho avuto un problema con un mittente che risultava bloccato, per cui non potevo ricevere le sue mail.
Ho contattato l'Assistenza e, in meno di 24 ore hanno sbloccato l'utente.
Pienamente soddisfatto!

11 février 2026
Avis spontané
Logo de Inbox.com

Réponse : Inbox.com

Dear Anto,

Thank you very much for taking the time and leave a review.

We’re excited to hear that our customer support team was able to assist you promptly and resolve the issue.

If you ever need assistance in the future, don’t hesitate to reach out.

The Inbox.com Team

Noté 5 sur 5 étoiles

Mai avuto problemi con il servizio…

Mai avuto problemi con il servizio email.
Ottimo servizio di assistenza, veloci, sinceri e chiari.

10 février 2026
Avis spontané
Logo de Inbox.com

Réponse : Inbox.com

Ciao Andrea!

Thank you very much for the review.

If you ever need assistance again, we’re always here and happy to help.

The Inbox.com Team

Noté 5 sur 5 étoiles

Mi trovo molto bene con questo servizio…

Mi trovo molto bene con questo servizio di posta elettronica. Il personale è sempre disponibile, sempre gentile e presente nel rispondere alle mail.Pronto a chiarire qualsiasi dubbio. La mia recensione è molto positiva.

28 janvier 2026
Avis spontané
Logo de Inbox.com

Réponse : Inbox.com

Hello Lucia,

Thank you so much for your kind review. If you ever need assistance again, we’re always here and happy to help.

Grazie!

The Inbox.com Team

Noté 5 sur 5 étoiles

Outstanding support from Eva

Outstanding support from Eva at INBOX.COM for new account creation and registration.
Email user in Switzerland

22 janvier 2026
Avis spontané
Logo de Inbox.com

Réponse : Inbox.com

Hello!

Thank you so much for your review!

If you need any further assistance, we’re always here to help.

The Inbox.com Team

Noté 5 sur 5 étoiles

Excellent Support Service.

Excellent Support Service.
There will always be the occasional problem with any tech service. What is important to me is the support I receive when I need help.
This is where Eva from inbox.com excels, with a quick response and continuous communication until to matter is resolved, even with a 10 hour time difference. Dismiss the one star reviews from before 2023.

15 janvier 2026
Avis spontané
Logo de Inbox.com

Réponse : Inbox.com

Dear Ron,

Thank you very much for taking the time to share your experience.

We’re delighted to hear that Eva provided quick responses and consistent communication until everything was resolved,.

Your kind words will be shared with Eva and our support team, as feedback like this truly motivates us. We also appreciate you encouraging readers to consider recent reviews, as we’ve made significant improvements over the past years.

If you need any further assistance, we’re always here to help.

The Inbox.com Team

Noté 5 sur 5 étoiles

Sending e-mail to a large group

When I was unable to send an e-mail to a large group of people, I contacted inbox.com. It took a day of communicating, but now I can do what I need. Perhaps a phone conversation would have made the communication more efficient. I appreciate the help.

8 janvier 2026
Avis spontané
Logo de Inbox.com

Réponse : Inbox.com

Hello,

Thank you for sharing your experience and for your thoughtful feedback.

We’re glad our support team was able to help resolve the issue and get you back to sending emails as needed. We also appreciate your suggestion regarding phone support—your input is valuable and helps us identify areas where we can improve the efficiency of our communication.

Thank you for your patience and for choosing Inbox.com. If you need any further assistance, we’re always here to help.

The Inbox.com Team

Noté 5 sur 5 étoiles

Eva Novaku davvero una professionista

Eva Novaku davvero una professionista, persona molto competente e risolutiva

9 janvier 2026
Avis spontané
Logo de Inbox.com

Réponse : Inbox.com

Hello Walter,

Thank you so much for your review. If you ever need assistance again, we’re always here and happy to help.

Grazie!

The Inbox.com Team

Noté 5 sur 5 étoiles

Best Email Service Provider

After being an Inbox.com customer for about 10 years, I have been more than satisfied with the service they've provided. I can confidently say this email service provider sets the standard for exceptional customer service. Their support team is consistently responsive, knowledgeable, and genuinely invested in solving issues quickly and thoroughly. Even after a decade, they continue to treat my business like it matters—proactively offering guidance, adapting to my needs, and going above and beyond whenever challenges arise. It’s rare to find a provider that combines long-term reliability with such a high level of personal, human support. Highly recommended.

5 janvier 2026
Avis spontané
Logo de Inbox.com

Réponse : Inbox.com

Hi,

Thank you so much for taking the time to share this wonderful feedback.

Hearing that our support team’s responsiveness, dedication, and personal approach have made a lasting difference means a great deal to us. Long-term relationships like yours are exactly what we strive for, and we’re committed to continuing to adapt, improve, and provide the reliable, human-centered service you’ve come to expect.

Thank you again for your loyalty and for recommending Inbox.com. We look forward to supporting you for many years to come.

The Inbox.com Team

Noté 5 sur 5 étoiles

Eva at Inbox.com was great in resolving…

Eva at Inbox.com was great in resolving my email issues promptly and effectively.

9 décembre 2025
Avis spontané
Logo de Inbox.com

Réponse : Inbox.com

Dear Bep,

Thank you very much for taking the time and leave a review.

We’re excited to hear that our customer support team was able to assist you promptly and resolve the issue.

If you ever need assistance in the future, don’t hesitate to reach out.

The Inbox.com Team

Noté 5 sur 5 étoiles

Great customer support

Eva was able to both explain why my issue occurred and resolve my problem in one communication! I really appreciate her help.

7 décembre 2025
Avis spontané
Logo de Inbox.com

Réponse : Inbox.com

Dear Barb,

Thank you very much for your kind words :)

If you ever need assistance in the future, don’t hesitate to reach out.

The Inbox.com Team

Noté 5 sur 5 étoiles

Customer support is very responsive.

Customer support is very responsive. Thank you !
I appreciate Eva’s exceptional assistance and her professionalism. I appreciate her patience and efficiency.

Best,
Nicolas

8 décembre 2025
Avis spontané
Logo de Inbox.com

Réponse : Inbox.com

Dear Nicolas,

Thank you for taking the time to share your experience!

We’re excited to hear that our customer support team was able to assist you promptly and resolve the issue.

If you ever need assistance in the future, don’t hesitate to reach out.

The Inbox.com Team

Noté 4 sur 5 étoiles

Customer support ALWAYS responsive

Customer support has ALWAYS been very responsive. This e-mail service was purchased from a company based in Boca -Raton, FLA by a company in Norway probably about 10 years ago, now. The user interface and extent of services have been completely different. However, customer service has been wonderfully helpful, responsive and interpersonally consistent over that period. I have really appreciated that. Thank you, Eva.

27 novembre 2025
Avis spontané
Logo de Inbox.com

Réponse : Inbox.com

Hi Paula,

Thank you so much for your thoughtful review! We truly appreciate you taking the time to share your experience over the past decade.

We know how important reliable support is—especially through big transitions like ownership and product updates—so it means a lot to hear that our team has consistently been helpful, responsive, and personable throughout the years.

If you ever need anything or have suggestions on how we can make your experience even better, we’re always here to help.
The Inbox.com Team

Noté 5 sur 5 étoiles

Need Help - Just Ask

As Always - Inbox.com Customer Tech Support is very Responsive. They Answer your Inquiry without Delay - FAST and Thorough. Thank You !

20 novembre 2025
Avis spontané
Logo de Inbox.com

Réponse : Inbox.com

Dear Johnny,

Thank you so much for your wonderful feedback!

We’re delighted to hear that our support team continues to meet your expectations. Providing fast, thorough, and reliable assistance is exactly what we strive for, and it’s great to know you’ve had consistently positive experiences with us.

If you ever need anything, just reach out — we’re always here to help!
The Inbox.com Team

Noté 5 sur 5 étoiles

Rapid customer support

Having had a problem with exceeding my daily quota of emails, I had a very quick response to my request for help. I was able to continue messaging straight away and have been offered help for future occasions.

20 novembre 2025
Avis spontané
Logo de Inbox.com

Réponse : Inbox.com

Thank you so much for your kind feedback!

We’re really glad to hear that our support team was able to assist you quickly and get you back to sending messages without delay. Your experience matters to us, and it’s great to know we could help resolve the quota issue right away.

If you ever need assistance again, we’re always here and happy to help.
The Inbox.com Team

Noté 1 sur 5 étoiles

SCAMMER!!!

SCAMMER!!!
DO NOT BUY FROM THIS SITE. THEY TOOK MY MONEY FOR SUBSCRITION AND THEY CLOSE MY ACCOUNT AUTOMATICALY. SAVE YOUR MONEY

22 août 2025
Avis spontané
Logo de Inbox.com

Réponse : Inbox.com

Hi Alicia,

We’re really sorry to hear about your experience.

We’ve looked into this but cannot find any account under your details.

We’d like to help resolve this as quickly as possible — could you please reach out to us directly at https://www.inbox.com/contact with your account information?

We take these matters seriously and want to ensure you get the support you need.

Thank you,
The Inbox.com Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus