Indevolt Avis 6

I purchased the Solidflex 2000 Hybrid with a P1 meter and was initially happy with the setup. That changed in early April when the battery started malfunctioning — discharging at full power through the night with no apparent load, draining completely, and behaving erratically in self-consumption mode.
Over the following 10 days of email support, I noticed a pattern that I think other buyers should be aware of.
The explanations kept changing. The first response blamed a weak WiFi signal (both devices are next to the router — this was incorrect and later dropped). Then an inverter bug was acknowledged. Then the P1 connectivity was blamed. Then "Custom Mode." Each new explanation arrived without reconciling the previous one.
The P1 completely stopped connecting to the network. After days of back-and-forth, I solved it myself by uninstalling and reinstalling the device. The support team had not suggested this. I reported my own fix back to them.
The most specific issue was never answered. Their own documentation states that when the meter goes offline, the system falls back to user-defined settings — in my case, 64W. Yet the battery was peaking at 103W and 1700W during those same periods. I raised this contradiction twice, clearly and with screenshots. It was never addressed. Instead, each response introduced a new explanation without touching the logical inconsistency I had pointed out.
The path forward was never discussed. On April 14th I explicitly asked for either a confirmed fix with a clear timeline, or a replacement/return option. Three responses later, that question has still not been answered.
I want to be fair: the support team is responsive and polite, and they do clearly have access to backend data. But responsiveness is not the same as resolution. If you are technical enough to ask precise questions, be prepared for answers that don't quite line up with each other.
I would not buy a second unit until these firmware issues are publicly confirmed and fixed.

I bought a BK1600 from their website and have used it for several days. For beginners like us, the product functions and the app are easy to understand. It is a professional product.

I used to shop on other websites where delivery took several days; with Indevolt, I received the product in just 3 days.

As a customer, I had some special requests, so I modified the order. The full refund for my first order was hassle-free. The email responses were timely. I am very satisfied and would highly recommend them. Special thanks to Alison.

I bought a P1 meter from their website; the quality is great and the price is affordable.

Alison is very helpful and goes above and beyond to resolve all issues. Even if you don't get an immediate reply (which is understandable), you will eventually receive an answer and a solution. I strongly recommend her.