INSTAKICKSZ LTD Avis 

194
•
TrustScore 4.5 sur 5

4,3

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Unfortunately my trainers were very hard to source which lead to delays and me to write a bad review. Shortly after, I received a email from Sam explaining this and providing me with all tracking... Voir plus

Noté 4 sur 5 étoiles

EDITED: originally I rated the store 1 star due to lack of communication however Sam reached out to me explained the cause of the delay and assured me a day I would receive my purchase. Once the ite... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is the first time I’ve used a service like this. I was after a Goyard tote but they’re hard to buy when the company doesn’t sell online and you don’t live anywhere near a Goyard boutique. Communi... Voir plus

À propos de l'entreprise

  1. Service e-commerce

Écrit par l'entreprise

Exclusive Sneaker Store Sourcing Rare & Exclusive Products


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

194 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,3

Tous les avis

(194)

4 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

THE MOST RELIABLE!

Always reliable-I have ordered more than 4 times and each time communication has always been easy and prompt. Even when there were Mail strikes and my order could have been delayed around Xmas, extra efforts were made to ensure it was delivered

19 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

10/10 service

LOVED my experience with instakickzs. He was able to source shoes that weren’t listed on his site and they were delivered promptly after. Never had a transaction over Instagram go so smoothly - definitely my go to shoe destination!!

30 décembre 2022
Avis spontané
Noté 1 sur 5 étoiles

I was not happy with the quality of the

I was not happy with the quality of the
Nike dunks which cost £220.

There was no order notes or return note. The box looked used and dirty.

My address looked like it was written by a child, I have emailed the company asking for a refund as I think my trainers are FAKE.

No response from the company which lacks bad customer service.

6 janvier 2023
Logo de INSTAKICKSZ LTD

Réponse de INSTAKICKSZ LTD

Hi Mrs Sharpe,

Thank you for adjusting your feedback as previously - you left one which was inappropriate containing offensive language.

The new review is also very misleading from your side as we've had correspondence with your partner 'David' via both email and text.

David was made aware that we source all our stock which is 100% authentic from reputable sellers including well known stores and after reading some of our older reviews David replied 'I admit I was wrong after reading reviews'.

On 10-01-2023 we also emailed David explaining that most dunks do have minor flaws which is something beyond our control, and we also state this in the product description. A full refund was also offered. David replied 'Thank you for your email, I am satisfied with your response'. It is now the 30-01-2023 and we've had no correspondence or a return.

Thank you again for providing your feedback on TrustPilot.

Kind Regards

Sam - Instakicksz

Noté 5 sur 5 étoiles

Personal experience

Personal experience, strikes for Royal Mail and Sam personally came and delivered them so I had them quicker. So polite and answered my questions! Trainers were delivered quickly and are perfect, I love them. Will definitely order from here again, thank you !

1 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

10/10 Service

Ordered the pair I wanted, and then was contacted promptly to Inform me about the delivery strikes and the slight delay but they made it up by giving us a special delivery service and received them very quickly will be using again.

29 novembre 2022
Noté 2 sur 5 étoiles

Slow service

Slow service, no response from customer service email.
Paid £10 for delivery then blamed others for delay

I have now received an explanation and apology from the company which I think is more than fair and I appreciate very much, I will use them again as they do have very good stock that myself and my kids like a lot

11 novembre 2022
Noté 5 sur 5 étoiles

10/10!

I ordered a brand new PS5 for my boyfriend and received it in less than a week within ordering! I honestly cannot fault this company enough! First time ordering from instakicksz and will definitely be ordering from here again :)

11 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Excellent experience

I ordered Thursday and received my trainers by the Saturday. They were well packaged with bubble wrap around the box. Trainers were in perfect condition

24 octobre 2022
Noté 5 sur 5 étoiles

Great service

Great service. Item arrived in perfect condition. No issues what so ever. Really happy with my new trainers

30 septembre 2022
Noté 5 sur 5 étoiles

Excellent service

Excellent service, received email confirmation of despatch couple days after placing order and despite the Royal Mail strikes I received fairly swiftly. Trainers (Dunk pandas) in 10/10 condition and authentic. Will defo be ordering more trainers from Instakickz in the future :)

27 septembre 2022

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