We cancelled the relevant services in writing and kept copies of all the correspondence. When we were later charged £2,500 for services that should already have been cancelled, we provided IT... Voir plus
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Lisez les avis des autres
Since ITEC teamed up with Xerox & Xerox Finance, their customer service has deteriorated in every way. We've had issues with non-delivery of toner, technicians failing to turn up, inability of staff o... Voir plus
Been having issues with this company for two years. Regular breakdowns of photocopier, no toner arriving when it should, regularly waiting days for an engineer. We are now on our record wait time of o... Voir plus
We have been working with Itec for a number of years. They continuously strive to provide us with products & solutions that give added benefit to our company. We are well looked after by Amy Blandfo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
ITEC is a Technology Managed Service provider on a mission to drive organisations to success with powerful technology strategies and partnerships.
Coordonnées de contact
Hawkfield Way, BS14 0BL, Bristol, Royaume-Uni
- 0117 951 1500
- enquiries@itecgroup.co.uk
- www.itecgroup.co.uk
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N'a pas répondu aux avis négatifs
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5 star service all round.
As a long term customer of Copyrite, the transition to ITEC has been flawless. Their solution orientated approach has ensured our business needs are always met. The support team are excellent and always get any issues resolved. 5 star service all round.

Réponse de ITEC Group UK
I have dealt with Philip Ford for many…
I have dealt with Philip Ford for many years not only as a supplier but also as a friend. His service and advice have always been sound and trustworthy

Réponse de ITEC Group UK
We utilise ITEC for our…
We utilise ITEC for our copying/printing/scanning requirements. Everything has been dealt with professionally and we have encountered no problems over the years of use

Réponse de ITEC Group UK
Great ongoing Service and Support
Previously a long term customer of Criterion, the transition to ITEC was seamless and the level of support from ITEC personnel has been 1st class. Very responsive to requests for change or tech issues as and when they arise the tech support team have been 1st class as has on site engagement.

Réponse de ITEC Group UK
My experience of being a customer of ITEC
My experience of being a customer of the ITEC group has been nothing but excellent. Their support is first class but never intrusive or pushy. They are always keen to work with us to build relationships and create solutions that fit our needs, rather than trying to sell products that aren't suitable
I believe that ITEC value all of their customers from the biggest to the smaller accounts and wouldn't hesitate to recommend them

Réponse de ITEC Group UK
Great Service
I have used Copyrite which then became Itec for quite some years. As a customer, I have no intention of using anyone else as they are always there to help.
Thank you for your good service.
Stuart Betts
He-Man Dual Controls Ltd

Réponse de ITEC Group UK
This company handles many aspects of our IT in a very professional and efficient manner
This company handles many aspects of our IT in an
exemplary manner. They act promply on the occassion of the very few problems we may encounter and are viewed as part of our family by our own staff

Réponse de ITEC Group UK
Excellent customer service
Support staff always helpful and always quick to get an engineer out when necessary to ensure business continuity.
As a business we have been using ITEC for quite a number of years now and have no hesitation in recommending them.

Réponse de ITEC Group UK
ITEC Customer of Many Years
ITEC have provided our printer services for many years. Their customer service is always excellent in resolving problems quickly as they arise.

Réponse de ITEC Group UK
Excellent service and support
Excellent service and support. No hesitation in recommending them.

Réponse de ITEC Group UK
ITEC Leased Multifunction Copiers
ITEC were able to offer products & services that suited our business at a competitive rate.
The service is great with quick responses to any issues that may arise.

Réponse de ITEC Group UK
A great company you can rely on
Itec Group UK (Wimborne Branch) look after our office copier machines and MailaDoc systems throughout our business. Their knowledge base is impartial with great attention to detail. They take the time to source the correct machine for the job, their pricing is competitive and their service install and aftercare is first class. As Funeral Directors we need these machine to function faultlessly, thankfully using Xerox machines, down times are few and far between, however when an engineer is required, they arrive promptly to attend to the problem. Our account manager Amy Blandford is always on hand to offer support and to answer any technical questions we may have. She has built a great relationship with this company not just at our head office but with our staff throughout our branch offices - A great company you can rely on.

Réponse de ITEC Group UK
Itec provide excellent service
Itec provide excellent service, with knowledgeable and proactive staff. It is extremely rare that we have an issue with the hardware, but when we do they make sure it is fixed as a matter of urgency.
The staff are personable and care about both their firm and ours. We receive a personal touch and feel like we are their only customer, which is extremely hard to achieve in this busy, digital world. We trust their advice, guidance and the products they supply to us.

Réponse de ITEC Group UK
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