ItsHot.com Diamond Jewelry & Watches Avis 187

TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Each one of the pieces that I purchased were incredible! The pieces were only matched by the Amazing service that I received from Joan. Joan is awesome! It's Hot has my highest recommendation!

Noté 5 sur 5 étoiles

Initial phone call the sales rep "Tina" was very helpful, very knowledgeable about product and pricing. She also help quell my concern over bad review about product authenticity. I think the best p... Voir plus

Noté 5 sur 5 étoiles

They went above and beyond to help me with a chain for my son’s 18th birthday. I got him a beautiful Cuban chain. He was thrilled! Thank you for making the birthday boy so happy. Price, service and... Voir plus

Noté 5 sur 5 étoiles

Me and my wife have purchased several items now from it’s hot. We’re completely satisfied with the product and services. I recently spoke to mark and made another purchase. Mark was very helpful and p... Voir plus

À propos de l'entreprise

  1. Bijouterie
  2. Diamantaire
  3. Marchand d'or
  4. Bijoutier
  5. Joaillier
  6. Horlogerie

Écrit par l'entreprise

ItsHot Diamond Watches & Jewelry Store NYC. We specialize in High Quality Custom Designer Jewelry and custom watches. We have been in jewelry business since 2004. You can purchase our designs online at www.ItsHot.com or at our Manhattan jewelry store in NYC. Visit us for top designs and best prices on Diamond Watches, Diamond Engagement Rings & Wedding Rings, Diamond Earrings, Diamond Bracelets, women's and men's diamond ring, necklaces, gold chains and more!


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

187 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 4 sur 5 étoiles

Very nice watches

Very nice watches. I ordered one for my son in law he said that it sits nicely on his wrist, doesn't break and looks good with his outfits!

19 mai 2022
Avis spontané
Noté 5 sur 5 étoiles

Ultimate experience!

The most amazing service. Everyone was just lovely and went through everything with us to make sure no details were left out and we received regular updates on the progress asking for our confirmations that we liked the results from original rough sketch to the computer 3d model, to showing us the wax, casting and to the finished piece. The custom pendant we did with my parents for my little sis came out perfect! We definitely recommend ItsHot - ultimate experience!

17 février 2022
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend!!

Mark did a fantastic job helping me to pick a gold chain for my brother’s b-day. He also provided suggestions as far as width and length based on my brother’s height and what and how he likes to wear. The price is the most competitive I found for a solid 14k gold chain. Nice gift box is just cream on top of the cake ) Very knowledgeable guy, who delivered on promised timescales. A pleasure to work with! Thanks!

25 janvier 2022
Avis spontané
Noté 5 sur 5 étoiles

Blinding Diamonds

I have been a customer for 2 years and I love my purchases. The diamonds are eye clean and very clear.
The quality and value are awesome and soooo many compliments!!!!!!! I have purchased 4 rings and 2 bracelets. Waiting on my birthday gift....the 2nd bracelet! Thank You... It's Hot!

23 janvier 2022
Avis spontané
Noté 5 sur 5 étoiles

Best diamond jewelry!

Best diamond jewelry!
Best place to purchase diamond jewelry from. The selection is just fascinating. Artur was very helpful and really took his time with me, showing me every option that I got interested in. Thanks!!

4 janvier 2022
Avis spontané
Noté 5 sur 5 étoiles

First-class customer service and…

First-class customer service and amazing jewelry for great prices. The staff was very welcoming and helped me find a perfect jewelry piece for my friend’s birthday present. Really appreciate the help I received as well as quality and price, she loved the hoop earrings, diamonds really shine!

22 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

This is the best jewelry shopping experience...

This is the best jewelry shopping experience I have had, perfect attention and support, good information about all that we needed and the most amazing thing was the extremely good qualities of merchandise and diamonds...I'm extremely impressed. Amazing service, and extraordinary earrings! Thanks a lot.

16 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Good experience!

This store has a good selection of diamond watches at a reasonable price, and the sales reps are very knowledgeable, professional, and helpful. I had a very good experience - second to none. A+

5 novembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Amazing experience!

The amazing overall experience from start to finish! The staff is very patient and products are of exceptional quality (at least the higher end jewelry items, rings and earrings that we were looking at). Highly recommended and will definitely go back for other items.

17 septembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Thanks!

I found the most beautiful piece for our wedding anniversary gift here! The gemstones and diamond bracelet I bought for my wife is truly one of a kind.

14 septembre 2021
Avis spontané
Noté 5 sur 5 étoiles

I worked with Al from their custom…

I worked with Al from their custom jewelry department on a custom pendant. Custom workflow process, updates and the main thing result looks outstanding. The most original jewelry piece that I have ever seen in my life. I will definitely be back here again!

24 août 2021
Avis spontané
Noté 5 sur 5 étoiles

Recommend!

Got a very cute diamond tennis bracelet for my daughter, she is beyond happy! The quality and the design are exceptional! Recommend!

16 août 2021
Avis spontané
Noté 5 sur 5 étoiles

Brilliant service!!!

I usually get super nervous when it comes to buying jewelry. But I am so grateful I found ItsHot and Oksana made this experience a breeze! She took time explaining the difference in price and qualities of diamonds and we picked the best ring for my budget, love it! I am already planning my next purchase!

10 août 2021
Avis spontané
Noté 5 sur 5 étoiles

Visit them!

Their diamond bracelets are so beautiful that it is very hard to choose just one! Love the bracelet I picked though and I very much recommend visiting them!

21 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

Exceptional experience!

I bought a nice Rolex Datejust watch and a pinky ring, was very happy with this purchase, the staff was very friendly. The store has a nice variety of watches and jewelry for some of the lowest prices I saw for that quality (I did shop around quite a bit, nobody beats their prices for the diamond quality they offer). I highly recommend this store to anybody who is looking to invest properly. The quality is beyond.

8 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

Amazing service.

Amazing service. They do a great job explaining all there is to know about diamonds. I was looking for a unique ring with a type of diamonds you can’t find at regular jewelry stores and they were able to provide some very nice options for my price range (to stay within price range was a requirement). Delighted with what I have got.

2 juillet 2021
Avis spontané
Noté 1 sur 5 étoiles

Rolex watch was not authentic

I purchased a Rolex watch from them about a month ago. I showed it to two Rolex specialist and they both confirmed that the watch is not authentic! I have been told that the band, the crown and the backplate are not authentic. I can not comment about the movement as I did not want the specialist to open the watch.
I had a similar model which weights approximately 110g, this one was barely 60g and this was the main reason I got suspicious and wanted to show it to someone else. I am so glad I did that. The description did not say that the watch was customized so I thought it has Rolex diamond, however, they later claimed that it is customized and they put the diamonds on it. They also claimed that the watch comes in original Rolex box, however, even the box was a replica.
Anyways I returned it and they refunded me the same day they received the watch. I had to pay $100 for the shipping since I had to of course get insurance for it. And overall it was a hassle that was not worth it!
P.S. I checked their website and notice that they have changed the watch description after I told them that I will be taking legal actions!

2 juillet 2021
Avis spontané
Logo de ItsHot.com Diamond Jewelry & Watches

Réponse : ItsHot.com Diamond Jewelry & Watches

The watch was 100% authentic as was verified, the band in the watch was after market, but the case and movement are 100% authentic. When you purchase a 30 year old pre-owned Mercedes Benz automobile, you will not have authentic tires on it, as they wear out and its impossible to this car with original tires after driving it for 30 years. The bands on the watches wear out the same way, so when you purchase a 30 year old Rolex for $5k-$6k in 99 out of 100 cases the band will be after market, simply because they get worn out and stretch out. Also you should check weights of different production year Rolexes and you will see that depending on the year of production (1980s for example vs 2000s) the weight of the Rolex watch will vary greatly (its actually the weight of the band that varies in weight the most). So yes, we stand behind out products 100%, but please have proper expectations spending $5k-6k on diamond Rolex, we do clearly state on the watches they are pre-owned, 2 out of about 100 watches we sell did not have this note the watches are customized which was added (we purchase these watches pre-owned and do set diamonds on them, so the diamonds are authentic diamonds but after-market). Buying Rolex watch with factory set diamonds is 100% waste of money as they make triple profit on diamonds, and once you purchase such a watch the resale value will drop to 1/3, while we make only about 15% on these watches so you are paying very little mark up for the same diamonds which help to keep the value of the watch when you purchase it actually. Watches for example that are listed at around $6k today, were listed about $1k less 2 years ago, so in just two years such a watch went up in price 20% instead of losing its value! So its very simple: you can buy a pre-owned Rolex watch with custom/not factory set diamonds and have this watch hold the value over the years or buy similar year watch for nearly triple the price with factory set diamonds by Rolex and have the resale value drop nearly 1/2 the day you paid for it, never going up anywhere close to what you paid for it.

Noté 5 sur 5 étoiles

Highly recommended!

I found a beautiful diamond bracelet for my wife here. Their prices are very reasonable and the staff is super welcoming and eager to help. Highly recommended!

22 juin 2021
Avis spontané

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