The process took a while, but given that the shipping was international, the wait makes complete sense. The jacket is amazing and the quality is exceptional—it looks identical to the product photos. I... Voir plus
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Lisez les avis des autres
Pretty good jacket, inside material is comfy. Outside material is a bit rough but nothing too uncomfortable. I ordered my size (XXL) and it was still a tad small, almost like I could rip the seams if... Voir plus
I ordered a vintage San Diego Chargers Starter jacket. I would say it’s an accurate representation of the original at first glance but the jacket is noticeably thinner and though there is a Starter lo... Voir plus
They made the Spirit Halloween Jacket 🧥 from the Movie 🎥 They had filled the order... And the jacket was delivered. So I was surprised by all of it ! It came on my Birthday as a Birthday wish 🎈 and... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Jackets Creator is the best place from where you can purchase authentic leather outfits. The designing of garments are based upon Movies, Superheroes, Celebrities and Television series. Our specialty is to deliver jackets according to your expectations...
Coordonnées de contact
1N540 River Drive, 60137, Glen Ellyn, Etats-Unis
- +12248884889
- sales@jacketscreator.com
- www.jacketscreator.com
3,3
Moyen
318 avis
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A répondu à 95 % de ses avis négatifs
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Very seamless experience
15 décembre 2024
Poor Sizing and Deplorable "customer service"
I tried to get the "Customer Service Representative" to understand my plight, in that I purchased a jacket for a friend as a surprise gift. There was no way I was going to measure his body to meet the exact specs of Jackets Creator size chart. I simply ordered the size jacket that he always wears, leaning large and thus ordering him a large.
JC's sizing chart is a joke, and so is their "customer service." The jacket I received for my friend does not match any other size jackets that he wears.
I contacted the company toward an exchange and mentioned to them that the jacket does not fit like any other jackets my friend wears. They were extremely inflexible, told me I chose the wrong size, and demanded that I pay numerous fees plus international shipping to do an exchange. On top of this, they kept calling me "customer" instead of my name, and were exceptionally rude with each email they sent back.
I will never shop with this company again.
8 janvier 2025
Avis spontané
Réponse de Jackets Creator
Our size chart mentions every detail. You can visit and read it now. We recommend every customer to check the size chart before purchasing an item to avoid any inconvenience.
Quality of jacket was excellent
Quality of jacket was excellent. Exactly as I expected it to look. Customer Service was responsive when checked on order and accurate in when to expect delivery.
10 novembre 2024
Orderd a month ago still says processing
Orderd a month ago still says processing I probably got scamed
9 décembre 2024
Réponse de Jackets Creator
We are not scammers. Your order is at the QC stage, and you will receive the tracking via email within 72 hours. Your order was slightly delayed due to the high volume of Christmas orders and the Christmas holidays. We apologize for that.
Bought a collegiate jacket for a friend…
Bought a collegiate jacket for a friend for Christmas. They really like it
9 décembre 2024
The jacket was beautiful
The jacket was beautiful. I ordered a small based on the size chart and it was too small, so size up! The return process was fairly easy. I am going to reorder.
10 novembre 2024
The detroit lions jacket is perfect
The detroit lions jacket is perfect! The right size fit, the look of the jacket!!!! PERFECT!!!!!! Thank you for a great job!!! It took 6 weeks to get it but well worth the wait!!!!!!
27 novembre 2024
Beverly Hills Cop jacket Love it!!…
My boyfriend loves the Beverly Hills Cop movies with Eddie Murphy. I ordered the Famous Detroit Lions iconic jacket replica. I was nervous and wondered if it would be poor quality. My boyfriend is a very picky and upscale dresser.
The jacket arrived and the quality was great. The embroidery was very well done! The sizing was accurate. I will definitely order again!!!!
8 novembre 2024
I was disappointed with the customer…
I was disappointed with the customer service, and the curt response to my emails. The jacket was what I ordered but future customers should know that the sizes run small.
4 décembre 2024
Réponse de Jackets Creator
Sorry for the inconvenience. We have mentioned on every product page to check the size chart before placing an order so that you don’t face any issues later.
Réponse de Jackets Creator
Sorry for the delay, Your order in QC stage, We will send you tracking details in 4 to 5 days.
From purchasing the jacket to receiving…
From purchasing the jacket to receiving it, it took a total of 50 days. On the jackets creator website, it says to allow 30 days for production, and 2-5 for shipping. At a maximum it should've taken 35 days. The jacket took a whole extra 15 days to arrive. I am disappointed with how much longer it took to arrive compared to the time I was told.
The company was not good at communicating that the jacket would arrive later than expected either- if I did not reach out to check where it was, I would have been left thinking I'd gotten scammed.
Luckily, however, they did respond to my emails and tell me what stage the jacket was in- the sole positive of the customer service.
23 octobre 2024
Réponse de Jackets Creator
We have 20,000 products, and not all items are in stock. That’s why some items are made after receiving an order, which takes time. Additionally, due to the high volume of Christmas orders, further delays occurred.
Beware before you order
The jacket description should have mentioned that it did not have any pockets. Returning the jacket was a hassle. I had to spend a week going back and forth with customer service as to why I wanted to return it when the web site says “no hassle returns.” You even made me send an email with the tracking information showing it had been received before a refund would be issued. Very time consuming and frustrating. All could have been avoided if the description would have been more detailed. I would have never ordered to begin with if I knew it didn’t have pockets
19 novembre 2024
Réponse de Jackets Creator
We have read your emails. When the images don’t show any pockets, and there’s no mention of pockets in our description, why would we make and provide them for you?
Expect order to come within 2 months
At first I thought I’d never receive my order. Or any updates regarding the order, items take longer than expected to ship. I did receive my order. However products are great for the prices.
I do recommend sizing up and if you like oversized fits size up twice.
16 décembre 2024
Réponse de Jackets Creator
If you have any complaints, kindly contact us via email, and we will address the issue. sales@jacketscreator.com
Horrible quality
Horrible quality! Crooked, uneven stitching, delivered dirty and with large blue stain. Extremely expensive for something I would be embarrassed to wear...
15 octobre 2024
Réponse de Jackets Creator
If you have any complaints about the product, kindly contact us via email with images, and we will address the issue. sales@jacketscreator.com
The order process took to long.
The order process took to long. My order was placed Oct. 27 and I cancelled my order on Dec. 9 since it was still in processing stage.
27 octobre 2024
Réponse de Jackets Creator
Apologies for the inconvenience. The leather in the same color as the item you purchased was out of stock, which caused the delay.
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