Jackets Creator Avis 

318
•
TrustScore 3.5 sur 5

3,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The process took a while, but given that the shipping was international, the wait makes complete sense. The jacket is amazing and the quality is exceptional—it looks identical to the product photos. I... Voir plus

Noté 3 sur 5 étoiles

Pretty good jacket, inside material is comfy. Outside material is a bit rough but nothing too uncomfortable. I ordered my size (XXL) and it was still a tad small, almost like I could rip the seams if... Voir plus

Noté 3 sur 5 étoiles

I ordered a vintage San Diego Chargers Starter jacket. I would say it’s an accurate representation of the original at first glance but the jacket is noticeably thinner and though there is a Starter lo... Voir plus

Noté 5 sur 5 étoiles

They made the Spirit Halloween Jacket 🧥 from the Movie 🎥 They had filled the order... And the jacket was delivered. So I was surprised by all of it ! It came on my Birthday as a Birthday wish 🎈 and... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements

Écrit par l'entreprise

Jackets Creator is the best place from where you can purchase authentic leather outfits. The designing of garments are based upon Movies, Superheroes, Celebrities and Television series. Our specialty is to deliver jackets according to your expectations...


Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

318 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 95 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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3,3

Tous les avis

(318)

53 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very happy

Ordered the RedBull jacket on red on sx and fits perfectly. Looks exactly like photo on web site. Good communication with the seller too.

27 août 2024
Noté 4 sur 5 étoiles

Lovely jacket.

I appreciate the service and the response to my query about delivery. The jacket arrived in perfect condition. My only regret is that I requested dark brown and it is a deep red. However it is lovely and I am very happy with it.

9 septembre 2024
Noté 4 sur 5 étoiles

Legitimate but with one issue.

I was a little skeptical at first but at the end I am satisfied with my order and it was worth the money. Jackets Creators products are perfectly described and shown as advertised.

The only downside I experienced was waiting for my order to process and the arrival. I was getting a little nervous thinking I wasn't gonna get what I paid for but it did arrive eventually. My order didn't get shipped out until a month later after I made my purchase.

Overall, Jackets Creator is legitimate and worth the money but I give it 4 out of 5 stars. It would've been 5 if my purchase did come through a little sooner.

15 septembre 2024
Noté 3 sur 5 étoiles

This is a woman’s jacket sizes however the…

This is a woman’s jacket however the sizes expressed on the website are all for a man’s jacket… My goal was to get a woman’s medium jacket, however for what I received was a jacket for men's medium

14 août 2024
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Réponse de Jackets Creator

If you have any complaints about the product, kindly contact us via email with images, and we will address the issue. sales@jacketscreator.com

Noté 1 sur 5 étoiles

Product sold not like images provided

The product I received was nothing like the photographs found on the website. For this reason, I am having to take the item elsewhere to have alterations made, spending more money than I had originally planned to.

7 septembre 2024
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Réponse de Jackets Creator

We have sent you the same item. We have seen the QC images; if you have any complaints, please contact us at this email, and we will resolve them for you at sales@jacketscreator.com

Noté 5 sur 5 étoiles

Great Jacket and Service

The delivery was fast, product arrived in perfect condition and fits really well. I was looking to find a good jacket that was accurate to Nero's from Devil May Cry 5, and this one was better than I expected. I have no complaints!

1 août 2024
Noté 1 sur 5 étoiles

Horrible customer service

I was given a delivery date that would worked for a vacation we were taking. Upon finding out that date was changed I contacted you to find out if there as a way to expedite the order. I was told not possible, I asked to cancel the order and I was told there would be a 40% fee for cancellation of an order that had not even been shipped. When I said I would just return it I was told I would be charged a 60% restocking fee.

The jacket arrived after we returned from our trip an additional 4 days after I was told it would arrive the second time. In the meantime I had the expense of having to get a replacement jacket for our trip. I can honestly say I don’t think I have experienced such poor customer service and will be sure to let your potential customers know of my experience!

If you would have met the original delivery date shown this whole thing would have not been an issue and I would not have been put in a position of having to find an alternative at the last minute for a Halloween cruise. And at the end of the day it was even delivered four days after the second delivery date and almost two and a half weeks after the original date.

The whole experience let me with a bad taste and an expensive jacket I no longer need.

25 août 2024
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Réponse de Jackets Creator

We handle all items as pre-orders, with stock materials available. When we receive orders, we process them. We have more than 18,000 products, so we cannot keep everything in stock. When you requested to cancel your order, it was already in the stitching stage. This is why, as per our policy, when an item is canceled during this stage, deductions are made, as canceling at this point incurs losses for us.

This is why we advise every customer to make sure to read the policy before placing an order.

https://www.jacketscreator.com/return-exchange-policy/

https://www.jacketscreator.com/shipping-policy/

Noté 5 sur 5 étoiles

Really happy to get this jacket

Really happy to get this jacket. There were others online but I picked jacketscreator. The price was right and free shipping. I received the throwback Angels jacket and it fit perfect. I’m 5’8 200 lbs and the XL fit great

1 juillet 2024
Noté 1 sur 5 étoiles
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Réponse de Jackets Creator

Track your order here: Please pay your customs duties.
https://www.ups.com/track?loc=en_US&requester=QUIC&tracknum=1Z890YW90498036238/trackdetails

Noté 5 sur 5 étoiles

GREAT RANGE

GREAT RANGE, GOOD PRICES EASELY ORDERING SYSTEM, RECEIVED IN GOOD ORDER WITHIN A GREAT TIMEFRAME, VERY HAPPY WITH PRODUCT AND SERVICE.

18 juillet 2024
Noté 1 sur 5 étoiles

I've called several times

I've called several times - 1st time representative didn't understand what I was saying in ENGLISH, didn't know how to navigate or update delivery status and hung up on my the second call. I've also emails requesting a return/exchange for a jacket just purchased to the next size XXXL and I got this email rating your customer service - BELOW PAR, UNACCEPTABLE - NEVER AGAIN which I will share on every social media outlet possible!

19 juin 2024
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Réponse de Jackets Creator

If you have any complaints about the product, kindly contact us via email with images, and we will address the issue. sales@jacketscreator.com

Noté 5 sur 5 étoiles

Long Time Buyer

I been buying from this website for years so far they been consistant, that is at least for me as many reviews for this site are low I'd say their products justify the bucks. I will order again.

18 juin 2024

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