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Jacksons Fencing Avis 

4 176
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fantastic product. I purchased horizontal slatted panels and special posts. Great quality. Be aware these are such good quality they are a lot heavier than cheaper brands. My fence looks great and dra... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’m absolutely delighted with my new Jacksons fencing and gate. The quality is outstanding — solid, beautifully made, and finished to a really high standard. Customer service was brilliant from start... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From enquiry to the delivery of goods very good Went to office and they carefully went through all of my requirements and all the products they offer with no pressure, took my rough drawings and th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Some years ago I purchased panels, trellis, post's and caps and was very impressed with the quality and excellent delivery service. So much so I had no hesitation and was confident the products would... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de matériel pour clôtures
  2. Entrepreneur spécialisé dans les clôtures
  3. Jardinerie
  4. Magasin d'articles pour l'aménagement paysager
  5. Magasin de bois

À propos de Jacksons Fencing

Écrit par l'entreprise

Our Mission:
Jacksons Fencing was established in Kent in 1947 and has built a reputation for crafting premium timber fencing, gates and garden structures. From our headquarters in Kent, we design and manufacture beautifully finished products that combine traditional craftsmanship with innovative design.

Every product is made with meticulous attention to detail to ensure outstanding strength, durability, and visual appeal. We stand confidently behind our work with a market leading 25 year guarantee against rot and insect attack, which means no painting, staining, or additional treatment is required for the lifetime of our products. It is a promise of long term performance, low maintenance, and true peace of mind.

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To calculate everything you need for your fence installation, use our handy fence builder tool.

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Alongside our premium timber fencing, we manufacture steel security fencing. If you require premium fencing, gates, and access solutions, visit our security website.


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Premium Fencing & Gates, Made in Britain

Écrit par l'entreprise

Designed for life
Established in 1947, Jacksons Fencing is a leading specialist in premium timber fencing, gates, decking, pergolas, and sleepers, as well as steel security fencing and acoustic barriers. From our headquarters in Kent, we design and manufacture high quality products that combine expert craftsmanship with innovative design. Every product is made with precision and care to deliver outstanding strength, durability, and visual appeal. We are proud to offer a market‑leading 25 year guarantee, giving you long term confidence and value, with no painting, staining, or additional treatment required for the lifetime of our products. At Jacksons, we create outdoor solutions that are made to perform, made to last, and made to be enjoyed.

25 Year Guarantee

No staining, painting, or additional treatment required

No staining, painting, or additional treatment required
All Jacksons timber and metal products are backed by our market leading 25 year guarantee, giving you lasting confidence from the moment your fence is installed. Our timber is protected using Jakcure®, our unique pressure treatment that penetrates deep into the heart wood to defend against rot and insect attack. The result is a fence built not just to look good today, but to stand strong for decades.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

4 k avis

5 étoiles
4 étoiles
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1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 76 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(4 176)

429 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Well made quality product though quite…

Well made quality product though quite expensive

26 avril 2026
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Réponse de Jacksons Fencing

Thank you for your feedback. We are pleased you recognise the quality and workmanship of the product.

We understand it represents an investment, but we are glad it has met your expectations in terms of build and durability. We really appreciate you taking the time to share your thoughts.

Noté 5 sur 5 étoiles

Top quality fencing

Top quality fencing. Not cheap, but you get what you pay for. Clever design. I am 82 and I managed to erect the fence with my wife's help. The fence looks good and I am very pleased with it.

26 avril 2026
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Réponse de Jacksons Fencing

Thank you so much for your kind review. We are delighted to hear that you are pleased with the quality and design of the fencing.
It is especially wonderful to know that you were able to install it yourself, and that the system worked well for you. We put a lot of thought into making our products both durable and user-friendly, so your feedback truly means a lot. We really appreciate you choosing us and taking the time to share your experience.

Noté 5 sur 5 étoiles

Reassuringly expensive

Reassuringly expensive. Nothing comes close to Jackson's quality and longevity - I've been buying their kit for decades, when other people have replaced their fences multiple times over, the Jackson's fence just sits there, smugly shrugging off time.

12 novembre 2025
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Réponse de Jacksons Fencing

Thank you for your loyalty and support over the decades. We're delighted to hear that the fencing has stood the test of time and continues to perform so well. Thank you again for taking the time to leave such a wonderful review!

Noté 5 sur 5 étoiles

Great service

16 avril 2026
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Réponse de Jacksons Fencing

Thank you for your five-star review!

Noté 1 sur 5 étoiles

The product was great however the…

The product was great however the service I received from this company was absolutely terrible one of the worst company’s I have worked with in terms of service, I asked for materials that we no longer needed to be collected and I waited over a month for them to be collected and refunded and well as being spoken to so rudely by certain staff members when I said I was not happy after being told 2 times they would collect, and did not.

23 avril 2026
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Réponse de Jacksons Fencing

Thank you for taking the time to leave your feedback. We're pleased to hear that you were happy with the product itself, but we're sorry that your experience surrounding the collection process fell below your expectations.

Unfortunately, due to unexpected vehicle breakdowns, we had to reschedule your collection on two occasions. We appreciate that this was frustrating and apologise for the inconvenience caused, particularly as it delayed the processing of your refund.
We are also sorry to hear that you were unhappy with the interactions you had with our team. Our staff always aim to be professional, helpful, and respectful. While we recognise that the situation was disappointing, we regret that our communication left you feeling dissatisfied.

We value all customer feedback and have reviewed the circumstances surrounding your collection to help us improve our service moving forward. Thank you again for bringing your concerns to our attention, and please accept our apologies for the delays you experienced.

Noté 5 sur 5 étoiles

Knowledgeable staff at head office

Knowledgeable staff at head office, excellent product ( been a customer for many years) and delivery driver an absolute credit to the company. 5 stars all round

16 avril 2026
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Réponse de Jacksons Fencing

Thank you for your fantastic review and for being a loyal customer for so many years. We're delighted to hear that you've had such positive experiences with both our head office team and the quality of our products.

Noté 5 sur 5 étoiles

Another great order

All items quickly available. Additional requirements to original order. Prompt delivery. Great service from Bath team.

21 avril 2026
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Réponse de Jacksons Fencing

Thank you for your wonderful review! We're delighted to hear that your order was processed quickly and that we were able to accommodate the additional requirements to your original order. We'll pass on your kind words to the team.

Noté 5 sur 5 étoiles

And honest opinion…

The staff were very helpful to an old man loading heavy bales of shavings
I would like to add I’m sure the shavings a few years back were shavings not processed. I preferred them when they were complete shavings but I still keep coming back.

22 avril 2026
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Réponse de Jacksons Fencing

Thank you for your 5 star review. We are pleased you were happy with the service and that our team could assist.

We appreciate your feedback about the shavings. While the product itself has not changed, the composition can vary naturally depending on the species and the sections of timber being processed each day. The shavings are not dust extracted, although improvements in our process mean they generally contain less dust than in previous years.

Noté 4 sur 5 étoiles

Excellent quality

Excellent quality

10 avril 2026
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Réponse de Jacksons Fencing

Thank you for your review, we're delighted to hear you're happy with the quality. If there is anything we could have done to make it a five-star experience, please do let us know. Thank you again.

Noté 4 sur 5 étoiles

Good team working

Good team working

17 avril 2026
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Réponse de Jacksons Fencing

Thank you for your review. We're delighted to hear that you experienced good teamwork from our team. If there is anything we could have done to make it a five-star experience, please do let us know.

Noté 3 sur 5 étoiles

Once again your quality checking is sub standard.

Once again your quality checking is lacking as one panel was scratched in a couple of of slats but as I was cutting one panel short I didn't bother wasting time following my previous experience with your customer service.
In addition, (fortunately the same panel) one of the screws missed the target splitting the slat with a second screw inserted to fix it in place, leaving the spurious screw in place.

17 avril 2026
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Réponse de Jacksons Fencing

Thank you for your feedback, and we are sorry to hear about the issues you experienced with the panel.

Please accept our apologies for the scratches and for the mistake with the screws. We really appreciate you taking the time to let us know, as it helps us identify where things have gone wrong and improve our processes. We will be looking into this with the team to try to prevent a repeat in future. If you do happen to have any photos of the issues, we would be grateful if you could share them with us. We completely understand that this may no longer be possible, but anything you can provide would help support our investigation.

In relation to the screws, these are typically fired in using a nail or screw gun. It is possible that this was done twice in quick succession by mistake, and either went unnoticed or was not rectified at the time. This is something we will raise directly with the production team.

Thank you again for your honesty. We do take this seriously and will use your feedback to improve.

Kind regards,
Jacksons Fencing

Noté 5 sur 5 étoiles

Excellent communications with the…

Excellent communications with the company when I needed help. Great product looks great.

13 avril 2026
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Réponse de Jacksons Fencing

Thanks so much for your feedback! We're glad you’re happy with the product and our service.

Noté 5 sur 5 étoiles

Well made gate

Was very pleased with wooden side gate and the efficient delivery. Even the handyman fitting gate commented on the sturdiness and asked for Jacksons details to recommend to a neighbour.

6 avril 2026
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Réponse de Jacksons Fencing

Thank you for your wonderful feedback! We’re so pleased you’re happy with the gate and delivery.

Noté 5 sur 5 étoiles

Business and Domestic Customer for 18 Years

It was so easy to order. Customer support was excellent, friendly and helpful. Very good value for money for a good quality product. Delivery to our difficult address was on point, on time and delivered with care by a friendly driver.

13 avril 2026
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Réponse de Jacksons Fencing

Thank you for your wonderful feedback and for choosing us over the years! We’re delighted to hear you found the ordering process easy and our team helpful.

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