Japanese Knotweed Ltd Avis 

1 577
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I emailed a photo of suspected knotweed to this company on a Sunday, and before 10am on the Monday they had come back and confirmed that the plant was not knotweed. Very impressed with the quick... Voir plus

Noté 5 sur 5 étoiles

I sent Photos of the plant in question and they were able to quickly identify it as not being Japanese Knotweed

Noté 5 sur 5 étoiles

Phoned Japanese Knotweed Ltd re concerns about some suspicious weeds in our garden. Got the answer service and left a message. They rang back promptly. Was asked by Dan to submit a photo for a revi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Identity of Suspect Plants The Japanese Knotweed Ltd made the process of submitting a request for identification very straight forward and simple. The came back with a result for me within a few ho... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service d'entretien du terrain
  2. aussi dans
  3. Consultant en environnement
  4. Entrepreneur
  5. Entrepreneur spécialisé dans l'excavation
  6. Géomètre-expert
  7. Service d'hygiène du milieu

À propos de Japanese Knotweed Ltd

Écrit par l'entreprise

SPECIALIST CONTROL SERVICES

Japanese Knotweed Ltd is the UK’s trusted company for providing surveys, treatment and removal services of Japanese knotweed and other invasive weeds.

We are a private limited company, working throughout the UK for all types of customers including construction, developers, facilities management, housing associations, local authorities, property maintenance, and private property owners.

Through ENVIRONMENT CONTROLS (a trading name of Japanese Knotweed Ltd) we provide specialist services for the control and eradication of other Invasive Non-Native Species (INNS) including aquatic plants, and removal of non-licensable asbestos contaminated ground.

OUR SERVICES
  • Free Surveys
  • Free Invasive Weed Identification
  • Planning Consultation
  • Immediate Eradication Excavation Works
  • Herbicide Management Plans
  • Site Supervision/Management
  • Root Barriers
  • Waste Removal
  • Insurance Backed Guarantees

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(1 577)

94 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Less than 1 hour response time

I emailed a photo of suspected knotweed to this company on a Sunday, and before 10am on the Monday they had come back and confirmed that the plant was not knotweed.

Very impressed with the quick response.
Thank you

28 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Outstanding, fast service in a high-stress situation!

The team was absolutely fantastic during a very stressful property sale. From my very first enquiry through to arranging the urgent survey, they handled everything with complete professionalism.

They were calm, polite, incredibly responsive, and went above and beyond to deliver when time was of the essence. They truly saved the day.

A massive thank you to everyone involved for doing everything possible to help get my sale back on track!

25 septembre 2026
Noté 1 sur 5 étoiles

Knotweed left untreated for 5 months and counting

I reported Japanese knotweed through my estate management company back in April. This company already had a 10-year treatment programme in place for knotweed on the estate, due to run until October this year, so I expected the issue to be dealt with promptly.

They subsequently argued that the knotweed I reported fell slightly outside the boundary covered by the existing programme. My management company therefore arranged a new 10-year plan specifically to include this area. Someone from the company came out, confirmed that it was Japanese knotweed, but did not actually treat it.

It is now mid-September, five months after I first reported it, and the knotweed has been left untreated and able to grow throughout the entire summer.

I have repeatedly chased this through my management company as well as contacting the company directly. Even getting a response was difficult. It took three emails over the course of around a month before anyone replied to me and told me they couldn’t discuss it as I wasn’t the point of contact they had, even though it’s my property.

I find it completely unacceptable that a company specialising in Japanese knotweed management can confirm its presence, have a treatment plan in place, and then allow five months to pass without treating it. The lack of urgency and communication has been incredibly frustrating.

If I were the freeholder choosing a contractor to manage Japanese knotweed on an estate, based on my experience I certainly would not choose this company.

13 septembre 2026
Avis spontané
Logo de Japanese Knotweed Ltd

Réponse de Japanese Knotweed Ltd

We’re sorry to hear that you’ve been unhappy with your experience. We take feedback like this very seriously, so that we can work to resolve any issues for you and others accordingly. We would really appreciate you contacting us directly on jennifer.holmes@knotweed.co.uk, so we can associate this complaint and look into the matter. Thank you.

Noté 5 sur 5 étoiles

prompt and good

fast , efficient and free service. much appreciated.

7 septembre 2026
Logo de Japanese Knotweed Ltd

Réponse de Japanese Knotweed Ltd

We appreciate your review, thank you from the team.

Noté 5 sur 5 étoiles

Great to know that I did not have knotweed

I was worried that I had knotweed in my garden. I looked online and found this company who gave free diagnoses on the submission of photographs of the plants. This I did and within a couple of hours I heard back from them verifying that I did not have knotweed which was a huge relief. So thank you very much.

2 septembre 2026
Logo de Japanese Knotweed Ltd

Réponse de Japanese Knotweed Ltd

We appreciate your review, thank you from the team.

Noté 5 sur 5 étoiles

Quick reply

Very quick reply, great service 10/10

2 septembre 2026
Logo de Japanese Knotweed Ltd

Réponse de Japanese Knotweed Ltd

We appreciate your review, thank you from the team.

Noté 5 sur 5 étoiles

Extremely helpful

Tom was extremely helpful, making the identification process simple and responded fast, putting my mind at ease.

Thank you, greatly appreciated.

26 août 2026
Logo de Japanese Knotweed Ltd

Réponse de Japanese Knotweed Ltd

We're happy to have helped, thank you for the 5* review

Noté 5 sur 5 étoiles

peace of mind

peace of mind. Being able to send the enquiry at any time and receiving a confirmation email immediately with information as to when your query would be delt with.
Thank you

25 août 2026
Logo de Japanese Knotweed Ltd

Réponse de Japanese Knotweed Ltd

We're glad to have helped, thnaks for the feedback

Noté 5 sur 5 étoiles

Great fast service

Great fast service

18 août 2026
Logo de Japanese Knotweed Ltd

Réponse de Japanese Knotweed Ltd

Thank you for posting a review, we're glad to have helped

Noté 5 sur 5 étoiles

Identity of Suspect Plants

Identity of Suspect Plants
The Japanese Knotweed Ltd made the process of submitting a request for identification very straight forward and simple.
The came back with a result for me within a few hours.
I am very happy with their speed and quality of service

12 août 2026
Logo de Japanese Knotweed Ltd

Réponse de Japanese Knotweed Ltd

Thank you for posting a review, we're glad to have helped

Noté 5 sur 5 étoiles

Excellent service

Fast response and unknown ground covering weed identified. Excellent service, thanks.

10 août 2026
Logo de Japanese Knotweed Ltd

Réponse de Japanese Knotweed Ltd

Thank you for posting a review, we're glad to have helped

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