Jeromes Solicitors Shanklin Isle of Wight
I have been waiting over 30 months for the completion of what should have been a straightforward probate matter. Communication has been extremely limited throughout, and despite repeated requests for updates, there has been no meaningful progress since July 2025.
I understand that some delays were due to other matters, but these issues would not normally take a year or more to resolve. The estate has remained stalled with no clear explanation or any realistic timescale for completion.
I am now considering escalation of the matter to the Legal Ombudsman. I hope the firm improves its communication, accountability, and timescales for future clients.

