Logo de JM Posner
Visiter le site web
Écrire un avis

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

À propos de l'entreprise

  1. Magasin de fournitures pour restaurant
  2. Magasin d'appareils de cuisson
  3. Grossiste en confiserie

Écrit par l'entreprise

JM Posner is a small team of experts dedicated to bringing caterers quality equipment and supplies at a great price. We believe our customers should have the highest quality products which will leave their own customers happy and coming back for more. Over the years, we have listened to our customers' feedback and improved our products to meet their needs in everyday working life. We specialise in Waffle Makers, Crepe & Pancake makers, Chocolate fountains and all the food and accessories that go with them. Most importantly to us, we want our customers to enjoy the products, but also to feel secure in the knowledge that if they ever have a problem, we will always try to help through repairing them or by offering after sales care by telephone or email, we are always happy to help.

Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

10 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus
Noté 1 sur 5 étoiles

Unprofessional company and…

Unprofessional company and argumentative - nightmare to deal with - stopped replying to my emails before anything was resolved.

5 février 2026
Avis spontané
Logo de JM Posner

Réponse de JM Posner

Hi Marianne,

I am sorry to hear that you are unhappy with the experience you have had when ordering from us. This is not how we want our customers to feel with the service we provide.

I would like to be able to look into this further for you if you send us an email marked for my attention SUZANNE, and I can try to resolve the issue?

Hoping to hear from you.
Suzanne.

Noté 5 sur 5 étoiles

Great range of Top Quality products

7 juillet 2025
Logo de JM Posner

Réponse de JM Posner

Good morning,

Thank you for taking the time to leave us a review. I am so pleased to hear that you have enjoyed the products you purchased from us.

We hope you order from us again soon.

Thank you.

Suzanne.

Noté 5 sur 5 étoiles

Really quick delivery

Really quick delivery, reliable service, website easy to navigate.

17 juin 2025
Logo de JM Posner

Réponse de JM Posner

Good afternoon,
Thank you for your review and I am glad to hear you have had such a positive experience with us.
We hope to see you again soon.
Thank you.
Suzanne.

Noté 1 sur 5 étoiles

Minus Zero Star - System Error & Unfair Charges

I placed my first order with JM Posner Ltd on 05/07/25, entering the correct address during checkout. However, their system automatically changed the shipping postcode resulting in the courier allegedly driving my order to the wrong address. Customer service refused to take responsibility and instead demanded I pay a £7.94 redelivery fee and would not compromise. Paying extra for their system's error is unfair, especially as a first-time customer. The complete lack of accountability and poor customer service ensures I will never purchase from JM Posner again.

8 juillet 2025
Avis spontané
Logo de JM Posner

Réponse de JM Posner

Good morning,

I am sorry to hear that you have had an issue with your delivery going to the wrong address. So that I can look into this further for you please email me at info@jmposner.com with your order number and we can get this raised internally.

Thank you.
Suzanne.

Noté 1 sur 5 étoiles

Ignored delivery instructions

Made delivery instructions very clear multiple times, they were completely ignored leading to a now late delivery.

14 février 2025
Avis spontané
Logo de JM Posner

Réponse de JM Posner

Hi Jay.

I am sorry to hear your order has not been delivered as expected. Please can you contact us at info@jmposner.com and we can look into this for you?

Thank you.

Noté 1 sur 5 étoiles

Selling and dispatching out of date products.

Ordered chocolate and discounted jelly babies. What they don’t tell you is they are selling products past their best before date. On receipt I queried this and was advised they had extended the best before date by three months. However this was not made clear at order and the product still had a date that expired over two months ago. Surely that choice is mine as a customer? Refund refused. Order SO-JMP-439137

17 septembre 2024
Avis spontané
Logo de JM Posner

Réponse de JM Posner

Good morning,
I am sorry to hear you are unhappy with the product you have received from us due to the date on the jelly babies. Please can you drop me an email to info@jmposner.com with Trust Pilot in the title and I can investigate this for you?
Thank you.
Suzanne.

Noté 1 sur 5 étoiles

The Waffle Maker exploded

The Waffle Maker exploded - dangerous. I'm not sure how it passed any safety inspections if any. I wish I'd read the reviews on Amazon before buying as 4 other reviewers had the same experience, plus their customer support is dire.

28 décembre 2022
Avis spontané
Noté 1 sur 5 étoiles

i buy products 8 april they send…

i buy products 8 april they send expired 7 april and i try contact email phone which is they not return .
i don’t want them products which is faulty they refuse full refund
i don’t recommend any one go to pancake-world better products and don’t waste money

22 avril 2022
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus