Been a customer since 2015 ,when I bought my first BMW S1000rr, and now on my second S1000r, always been treated well including all servicing too. Topped off recently with an invitation to take part... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementKings Cross Road, Dundee, DD2 3PT Dundee, Scotland, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
John Clark Dundee has been our default dealer for the past 15 years. Service and courtesy has been flawless, and it has been a pleasure to deal with all the staff. Any concerns, no matter how slight... Voir plus
L'entreprise a répondu
Recently visited John Clark, Kings Cross Rd Dundee. Was helped by Robbie from parts who went above and beyond to help us when we had trouble with a charging point. He sourced the part which was de... Voir plus
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Recently purchased an R1250RS from here. Ryan westwater provided a very good service, answering all my questions, quite a few, providing a walk around video and put my mind at ease about making the pu... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- Centre de contrôle technique
- Garage automobile
- Prestataire de transport automobile privé
- Concessionnaire de motos
- Vendeur de voitures d'occasion
Écrit par l'entreprise
John Clark Tayside is an Authorised BMW Motorrad Dealer, offering a wide range of high-quality new and used bikes as well as a range of maintenance services to keep your BMW bike in pristine condition. Located on Rutherford Road on the Dryburgh Industrial Estate in the north of Dundee, we are easily accessible from the surrounding area because of our close proximity to the A9 and M90. You can come and visit our showroom today to get a closer look and feel for the full range of BMW bikes. Our BMW motorbike experts will be on hand to talk you through our current stock and can book you in for a test ride today. The BMW Approved Service Centre we have on site will be available to you throughout your ownership and we guarantee to only use approved BMW parts should we need to replace anything on your bike. To find out more information and ask any questions, come and visit us today at our showroom. We look forward to welcoming you soon.
John Clark Motor Group
Écrit par l'entreprise
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Coordonnées de contact
Kings Cross Road, Dundee, DD2 3PT, Dundee, Scotland, Royaume-Uni
- 01382 815 993
4,0
Bien
231 avis
Demande des avis aux clients
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Everything thing was so easy to do no…
Everything thing was so easy to do no dramas , staff very helpful.
24 juillet 2024
Réponse de John Clark Motor Group - BMW Motorrad Tayside
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
Réponse de John Clark Motor Group - BMW Motorrad Tayside
Good Morning Wendy,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
My first range rover experience
Alistair was very pleasant and helpful, was always available for a phone call if I had any questions, he was very clear with the information he was giving us, I'm not great with doing forms online but he guided me through it step by step, all in all a good experience.
8 juin 2024
Réponse de John Clark Motor Group - BMW Motorrad Tayside
Good Morning Mandy,
Many thanks for your review and feedback, which I will ensure is passed on to Alistair and the management team at John Clark.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
Bike purchase
Fast, friendly and efficient service when purchasing a new bike. Deal was very good compared to other dealerships also.
5 juillet 2024
Réponse de John Clark Motor Group - BMW Motorrad Tayside
Good Morning Graeme,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
RT motorbike 12k service
RT motorbike was in the workshop for a 12000 mile service. All matters were attended to and the bike checked over thoroughly plus a video of key safety features was sent to me. Excellent customer service from Andy C and the technician.
4 juillet 2024
Réponse de John Clark Motor Group - BMW Motorrad Tayside
Good Morning Ian,
Many thanks for your review and feedback, which I will ensure is passed on to Andy and the management team at BMW Motorrad Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
Asset to the company
Dealing with the service manager was an absolute pleasure Mr Peter Stuart, an asset to John Clark Dundee
11 juillet 2024
Réponse de John Clark Motor Group - BMW Motorrad Tayside
Good Morning Hamish,
Many thanks for your review and feedback, which I will ensure is passed on to Stuart and the management team at John Clark.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
All scheduled and extra work was…
All scheduled and extra work was carried out on time
4 juillet 2024
Réponse de John Clark Motor Group - BMW Motorrad Tayside
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
Helpful friendly staff
24 juin 2024
Réponse de John Clark Motor Group - BMW Motorrad Tayside
Good Morning Andy,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
Customer service
Clear and detailed explanation of the problems with the car and what needed done service-wise. Excellent customer service from the Service Advisor Amina Shakeel - who kept me fully informed at all times and was friendly and very efficient.
5 juillet 2024
Réponse de John Clark Motor Group - BMW Motorrad Tayside
Good Morning Denco,
Many thanks for your review and feedback, which I will ensure is passed on to Amina and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
Réponse de John Clark Motor Group - BMW Motorrad Tayside
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
This experience with purchasing a bike…
This experience with purchasing a bike online and paying for transportation has been extremely disappointing. Despite everything going smoothly and even being approved, my finance was suddenly declined just two days before the scheduled drop off. It is highly frustrating to have to follow up on everything myself.
8 juillet 2024
Avis spontané
Réponse de John Clark Motor Group - BMW Motorrad Tayside
Hi Mr Jebril,
Thank you for taking the time to leave us a review. Feedback be it good or bad is important to our business and something we do take onboard. In this circumstance, it is very disappointing to hear that your experience was not more of a positive one - this is not the standard of service we strive to provide and I would like to apologise on behalf of the team.
To this end, I have passed your feedback to our Management Team for review.
Kind regards,
Kate
Ryan Westwater - TOP Salesman
Ryan Westwater and his boss Simon have been nothing short of brilliant. From helping organise my original collection to being extremely attentive post sale too there is nothing I could fault. If I didn’t have a 7hour commute I would only use these guys for my future bikes and servicing!
1 juin 2024
Avis spontané
Réponse de John Clark Motor Group - BMW Motorrad Tayside
Good Afternoon Paul,
Many thanks for your review and feedback, which I will ensure is passed on to Ryan and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
Customer service was excellent.
20 juin 2024
Réponse de John Clark Motor Group - BMW Motorrad Tayside
Good Morning David,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
Good service as always.
I have used John Clark for 35 years and have always found them to be most helpful.
5 juin 2024
Réponse de John Clark Motor Group - BMW Motorrad Tayside
Good Morning Mr Cassell,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
Poor customer service and money stolen.
An engine management light was on after my car was returned from being serviced. When I called to inform the service dept. of this, the service co-ordinator became quite flippant and eventually hung up on me.
I also had a small amount of money stolen from my centre console, which has been mentioned to three different BMW staff, yet no-one has done anything about this.
29 mai 2024
Réponse de John Clark Motor Group - BMW Motorrad Tayside
Hi Chris,
We appreciate you taking the time to provide us with your feedback, unfortunately your review has come through to our Motorrad dealership who only deals with bikes and as you have mentioned a car this is not the correct team for your feedback. If there is a way to change the dealership on your review we would really appreciate it as every reviews counts for us.
We are sorry we can not assist you but I will forward your feedback on to the BMW team,
Kind regards,
Kate
First class service from all involved
Excellent service from dropping car off to picking up repaired car.
Staff very friendly and helpful.
No complaints , certainly could not have done more to satisfy me as a customer.
30 mai 2024
Réponse de John Clark Motor Group - BMW Motorrad Tayside
Good Morning Alastair,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
Another great experience
Another great experience. I have moved to using this branch for sales and service because of a consistent better experience than from my local motorrad dealer. Special mention for Andy Cromar for being so helpful in fitting me in around a hectic work and travel schedule.
8 juin 2024
Réponse de John Clark Motor Group - BMW Motorrad Tayside
Good Morning Mr Young,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
Ryan is brilliant to deal with
Ryan is brilliant to deal with, always keen to help and make sure you get a great customer experience.
6 juin 2024
Réponse de John Clark Motor Group - BMW Motorrad Tayside
Good Morning Bill,
Many thanks for your review and feedback, which I will ensure is passed on to Ryan and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
Exceptional customer service which made…
Exceptional customer service which made the whole experience a pleasure, both the Sales and Aftersales team have been great.
9 juin 2024
Réponse de John Clark Motor Group - BMW Motorrad Tayside
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
The job itself was done to the standard…
The job itself was done to the standard I expected. But the car washing leaves a lot to be desired
29 mai 2024
Réponse de John Clark Motor Group - BMW Motorrad Tayside
Hi Phil,
We appreciate you taking the time to provide us with your feedback, unfortunately your review has come through to our Motorrad dealership who only deals with bikes and as you have mentioned a car this is not the correct team for your feedback. If there is a way to change the dealership on your review we would really appreciate it as every reviews counts for us.
We are sorry we can not assist you,
Kind regards,
Kate
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