John Clark Motor Group - Clark Commercials Edinburgh Avis 

31
TrustScore 4 sur 5

3,9

Glasgow Road 107, EH12 8LH Edinburgh, Scotland, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The people I dealt with at John Clark were great from start to finish making the experience of buying a new car from them an easy and pleasurable one. They are always professional and courteous and th... Voir plus

Noté 5 sur 5 étoiles

Very happy with my new Mini! Joshua Drever was so helpful, friendly and made the whole process so easy. Communication was so good from start to finish. Car was even delivered to me which was brillian... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent Service from Brian Brian Mason was absolutely fantastic throughout the entire process. He was honest, transparent, and made sure I was fully informed at every stage. His professionalism and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a great experience recently buying my new car with salesperson Gordon Edgar, in Edinburgh. He was extremely helpful, answering any questions I had, and the entire process ran very smoothly. Pos... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. Centre de contrôle technique
  3. Garage automobile
  4. Prestataire de transport automobile privé
  5. Concessionnaire de motos
  6. Vendeur de voitures d'occasion

Écrit par l'entreprise

Commercial vehicle sales at Clark Commercials Edinburgh, forms part of the John Clark Motor Group and is the only place to visit if you are looking for new or used Volkswagen Commercial vehicles. At our showroom we have a wide selection of new Volkswagen vans as well as Approved Used vehicles that will help get your business mobile. Our expert commercial vehicles team in Edinburgh will be on-hand to help and advise you with all aspects of ownership, including financing your purchase, meaning you have a stress-free experience from start to finish. Whether you are an independent trader looking for one van or a larger enterprise in search of a fleet, we will also help to keep you and your business on the road. To find out more about our services don't hesitate to get in touch with Clark Commercials in Edinburgh today.

John Clark Motor Group

Écrit par l'entreprise

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Coordonnées de contact

  • Glasgow Road 107, EH12 8LH, Edinburgh, Scotland, Royaume-Uni

  • 01314 739 300

3,9

Bien

TrustScore 4 sur 5

31 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,9

Tous les avis

(31)

2 068 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Easy to work with and very…

Easy to work with and very knowledgeable.

21 septembre 2023
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Réponse de John Clark Motor Group - Clark Commercials Edinburgh

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Clark Commercials Edinburgh.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Noté 5 sur 5 étoiles

Gordon Edgar was a great sales man…

Gordon Edgar was a great sales man he explained everything to me (Debbie Black) and told me about all the different extras I could purchase, he kept me upto date with when my car would be ready to pick up and the after sales has been brilliant, all the guys in the garage were very welcoming, I will definitely be back in the future (sorry Gordon lol)

12 octobre 2023
Avis spontané
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Réponse de John Clark Motor Group - Clark Commercials Edinburgh

Good Morning Debbie,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Clark Commercials Edinburgh.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Noté 1 sur 5 étoiles

I booked a test drive and booked the…

I booked a test drive and booked the car but unfortunately on my way to the garage I received a call that the car is no longer available because someone paid deposit while I was driving to have a test drive. So the day after I reserved the other car online just to be told that they are busy and there will be no one to help me when I come. (Edinburgh Volvo garage)

8 septembre 2023
Avis spontané
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Réponse de John Clark Motor Group - Clark Commercials Edinburgh

Good Afternoon Mariusz,

Thank you for taking the time to leave us a review. I'm sorry to hear that your recent experience with our Volvo dealership was not a more positive one. Can I please ask you to send me over your contact details and I will pass them onto our management team. My email address is: linsey.mackie@john-clark.co.uk

Many Thanks,
Linsey

Noté 5 sur 5 étoiles

Purchasing an Audi A3

My experience purchasing an Audi A3 was very positive. I am particularly grateful to Gordon for his kind and considerate guidance and assistance.

17 août 2023
Avis spontané
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Réponse de John Clark Motor Group - Clark Commercials Edinburgh

Good Morning Sasha,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Clark Commercials Edinburgh.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Noté 5 sur 5 étoiles

Very friendly staff

Very friendly staff. Super helpful and did great at keeping me informed with everything going on!

4 septembre 2023
Avis spontané
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Réponse de John Clark Motor Group - Clark Commercials Edinburgh

Good Morning Emma,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Clark Commercials Edinburgh.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Noté 5 sur 5 étoiles
Logo de John Clark Motor Group - Clark Commercials Edinburgh

Réponse de John Clark Motor Group - Clark Commercials Edinburgh

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Clark Commercials Edinburgh.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Noté 5 sur 5 étoiles

I was face painting at Volvo's…

I was face painting at Volvo's Hermitage's new premises this weekend at their family day. I couldn't have been looked after more and the customer care to those coming in was out of this world. The staff really go above and beyond for you. I just wanted to thank Katie for making me and customers feel so welcome.Thanks Katie
This really is a team to make sure all your needs are taken care off.
***** 5 stars on all levels.

14 mai 2023
Avis spontané
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Réponse de John Clark Motor Group - Clark Commercials Edinburgh

Good Morning Sharon,

Many thanks for your review and feedback, which I will ensure is passed on to Katie and the team at Volvo Edinburgh.
We are delighted that your experience has been a positive one, and thanks for coming once again!

Kind Regards,
Stephen

Noté 5 sur 5 étoiles

Fantastic service

Very welcoming and knowledgeable, vehicle repaired and turned around very quickly

1 mai 2023
Logo de John Clark Motor Group - Clark Commercials Edinburgh

Réponse de John Clark Motor Group - Clark Commercials Edinburgh

Good Morning Pamela,

Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Noté 5 sur 5 étoiles

Timely update and active tracking

The specialists clearly explain the issues with my clear and provide an appropriate solution

26 mars 2023
Logo de John Clark Motor Group - Clark Commercials Edinburgh

Réponse de John Clark Motor Group - Clark Commercials Edinburgh

Good Afternoon Rodney,

Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Noté 5 sur 5 étoiles

Taken on time

Taken on time. Courtesy car provided. All done to satisfaction

5 janvier 2023
Logo de John Clark Motor Group - Clark Commercials Edinburgh

Réponse de John Clark Motor Group - Clark Commercials Edinburgh

Good Morning Fiona,

Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Noté 1 sur 5 étoiles

Absolutely diabolical service

Absolutely diabolical service. Was told the car I purchased had no faults at all and rightly so as it was a £22k car. Shockingly, it had a major fuel leak which I wasn’t made aware, multimedia screen not fully functioning, all sorts of rattling noise which came within days of purchase along with electrical faults on mirrors and some thumping noise from rear wheels. The dealership refused to own ownership of it after numerous calls and emails. It’s now been 2 months and nothing has been done. I’m stuck with a car with full of faults which they refuse to fix even though I have multiple correspondence that they will get it fixed. This company is a big scam, avoid at any cost because they’re customer service and even head of customer service John Gilfillan is one rude person!! Fails to hear you out and blames west and tear for everything and his own words “these things happen when you buy a used car”. John, it’s a £22 grand Mercedes you ********! I’ve had to get my lawyers involved, it’s only matter of time that this company have a bill to pay!!! See you in court!

24 août 2022
Avis spontané

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