Staff professional and helpful. Service and timing belt completed on time and communication good. `I felt they lacked some knowledge around the VW California - after being notified that a roof fault... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementGlasgow Road 107, Clarkie's Campers, EH12 8LH Edinburgh, Scotland, GB
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Lisez les avis des autres
Chip shortages and Ukraine conflict led to an extended delivery time … VW themselves were terrible at providing updates but John Clark kept us informed and remained friendly but professional. Deliver... Voir plus
L'entreprise a répondu
Great all round experience
Excellent service from Michael Deane was very polite and friendly organised the vehicle to come 170 miles to Cleveland will definitely recommend them to anyone Andy
À propos de l'entreprise
- Concessionnaire automobile
- Centre de contrôle technique
- Garage automobile
- Prestataire de transport automobile privé
- Concessionnaire de motos
- Vendeur de voitures d'occasion
Écrit par l'entreprise
At Clarkie's Campers in Aberdeen and Edinburgh, our VW California vans offer excellent comfort & space. Book your camper holiday with us, and we'll have everything ready when you come to collect it. We'll chat through the stuff you need to know and answer any questions. Then you're off – let the good times roll! Our Edinburgh rental office is based around 25 minutes from Edinburgh Airport. We also offer a free collect and drop off service to and from the Airport.
John Clark Motor Group
Écrit par l'entreprise
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Coordonnées de contact
Glasgow Road 107, Clarkie's Campers, EH12 8LH, Edinburgh, Scotland, Royaume-Uni
- 0131 473 9300
3,9
Bien
6 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Staff professional and helpful.
Staff professional and helpful.
Service and timing belt completed on time and communication good.
`I felt they lacked some knowledge around the VW California - after being notified that a roof fault was at least £1600 to repair, which `I am currently considering, they were unable to turn off the warning alarms - which I` resolved with a 5 minute internet search after returning home.Also a squeaking drivers door due to a lack of grease was not resolved during a major service and I had to stop at Halfords to buy grease on the way home!
27 avril 2023
Réponse de John Clark Motor Group - Clarkies Campers Edinburgh
Good Morning,
Thank you for taking the time to leave us a review.
I'm sorry to hear of your recent experience. Could I please ask you to email me with the details of which site you visited and your contact details. I will then pass this onto the relevant management team to review. My email address is: linsey.mackie@john-clark.co.uk
Many Thanks,
Linsey
Delayed Delivery Handled Well
Chip shortages and Ukraine conflict led to an extended delivery time … VW themselves were terrible at providing updates but John Clark kept us informed and remained friendly but professional. Delivery and handover were excellent.
23 janvier 2023
Réponse de John Clark Motor Group - Clarkies Campers Edinburgh
Good Afternoon Chris,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Great service
Excellent service from Michael Deane was very polite and friendly organised the vehicle to come 170 miles to Cleveland will definitely recommend them to anyone Andy
9 septembre 2022
Avis spontané
Absolute awful service
Absolute awful service, put deposits down in 2019 for 2 vehicles, was told they were ordered but delayed due to covid which I fully understood, only then to be told the vehicles had never been ordered. 3 years down the line still no vehicles, avoid at all costs
30 avril 2022
Avis spontané
Réponse de John Clark Motor Group - Clarkies Campers Edinburgh
Good afternoon,
Thank you for your Review and feedback which is important to our business. If I could as you to email me directly with the name of the dealership I will ensure this is passed to their Head of Business and Franchise Director. My email is: julie.jamieson@john-clark.co.uk.
Kind regards.
Julie
Good service and attention to detail
Good service and attention to detail. Volvo car as expected is amazing.
21 janvier 2021
Réponse de John Clark Motor Group - Clarkies Campers Edinburgh
Dear Andrew, Thanks for posting a 5 star review, we appreciate your feedback. Kind Regards, Tom
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