John Clark Motor Group - John Clark Škoda Aberdeen Avis 

Car was a good price and no pressure from the salesman.

Great salesmen with Stuart the manager and Alex

Salesman was brilliant, very friendly and helpful finding me the right deal.

Great service and worked hard to find exactly the car I was looking for. Kept me up to date at all time. I was very happy with the final price agreed.

Ellie did a great job sourcing a Kamiq at short notice and exactly to spec. The process was very smooth and easy to complete. I couldn't be happier with the purchase.

Great helpful staff. Happy with my deal and the service provided. Good follow -up as well.

The sales person was very helpful and informative, organising collection when we could manage. The admin department took a while to come back with information to begin with but sorted everything out in the end

Ellie was committed (even corresponding on her day off) but not overbearing when organising our car. This was done over a short timescale and she coordinated everything very efficiently.

Salesman was very helpful and knowledgeable, he made the process of buying and collecting hassle free, straightforward and easy
Alexsandar was patient, listened and was very helpful without being pushy which we found refreshing
Definitely a credit to your team

Great service from all the sales team, before, during and after the sale. Would recommend to anyone in the market for an affordable and reliable car.

Buying a used car. Choice offered.
I'm a Skoda customer so all was familiar.
I had a trade in; Fabia.
Matthew Girvan of sales was user friendly.

We were welcomed but not pressured into purchasing a car. The car itself is great, we went for a plug in hybrid. As we are new to charging it would have been useful to have been given a tutorial on charging. We also discovered that the battery was flat when we took the car. This was an oversight and Mathew apologised and we took the car to the dealership and received a charge.

Our experience with John Clark was good to a point. But for someone like us who don't purchase a new vehicle very often. It would have been helpful if the procedure was explained a bit better. As when we transferred the money to pay the vehicle we didn't realise that the money had to come from the same account as the Purchascer. The money was transferred from my wife's account which was the best option at that time. We were only able to overcome this by changing the ownership of the vehicle. However after that the handover went very well.

Hi.
As a returning customer I am pleased to say that the saleswoman( Ellie Carnegie) was a delight to deal with. Honest,upfront and efficient was the things that I found to be refreshing. All the issues that I noticed when I viewed the car were addressed and the car looked stunning when I picked it up. All credit to the sales and bodyshop teams who did a great job.
Well done everyone at skoda Aberdeen.
Regards
Brian Folan

Fairly slick in terms of automated communication and paperwork for the process of enquiring and potentially buying and all staff very pleasant and helpful.

Aleksandar Atanasov was my sales rep and he was diligent to get the car ready for me to see, test and possibly drive away same day as I had to come from quite far away. Car was spotless and aside from needing some coolant ready to go.

On the day I discovered a tow bar having not spotted one in pictures and it made me nervous about extra engine wear from towing something heavy but amazingly Aleksandar was able to find the previous owner details and kindly called them to clarify what the tow bar was for. He even was able to put the owner on speaker so I could hear them directly confirm it was just a bike rack for Ebike. Previous owner was very happy to help having had the rack arranged by John Clark and having traded in this car for a newer version of the exact same model from John Clark.

So overall very happy with outcome after initially thinking I travelled a long way for nothing.

Only lost star is due to some admin errors. I reserved the car online got confirmation but it didn't seem to work or take payment and then the paperwork for the sale had a higher sticker price than the advertised price on website so it needed manually corrected. It was no issue for me thankfully and not a reflection on Aleksandar. I had the impression he was out of loop on the price drop and had his hands full with many customers as other sales reps where not around.

Alex he salesman who looked after my purchase from,
from enquiry stage to completion was very thorough, helpful and kept me informed throughout the process.
He looked after the handover and explained the new vehicle fully. A very courteous and mannerly member of your staff who you should be very proud of. I was a very satisfied customer, hence the maximum stars.

Our car needed to go here for warranty repairs after purchasing from the richmond skoda group (avoid avoid avoid). The team at John Clark were very helpful with the whole process from start to finish- thank you so much. We will be buying our cars from here going forward!

Friendly and helpful.