John Clark Motor Group - John Clark CUPRA Dundee Avis 

111
TrustScore 4.5 sur 5

4,7

11 Broomhill Road, Dunsinane Industrial Estate, DD2 3ED Dundee, Scotland, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Big shout out to the Dundee Skoda team. Special thanks to Danny and Liam. Their help, service and patience was amazing.  Popped in today with a car coolant warning light! Was 500 miles from home visi... Voir plus

Noté 5 sur 5 étoiles

Alistair Granger was super helpful and approachable the whole experience. He talked us through the process clearly and answered any questions we had, no matter how small. Would highly recommend the Du... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Had been looking around for a Seat Mii, Skoda Citigo, or VW Up for a while. Found a 2017 Seat Mii advertised at the Myrekirk site. Viewed and test drove the car prior to preparation for sale. The car,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

What a refreshing experience. Buying a car at its best can be a pain however John, Harry and Heather made it an enjoyable experience. As the branch Manager John was extremely welcoming and once we had... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. Centre de contrôle technique
  3. Garage automobile
  4. Prestataire de transport automobile privé
  5. Concessionnaire de motos
  6. Vendeur de voitures d'occasion

Écrit par l'entreprise

As an official CUPRA franchise dealer, John Clark CUPRA in Dundee is the only place to come if you are looking for high-quality cars at affordable prices. We are located to the north-west of the city, situated just off the A90 at 11 Broomhill Road, Dunsinane Industrial Estate, Dundee, DD2 3WT, making us easily accessible from anywhere in the region. If you are travelling by public transport, Invergowrie train station is just a short bus ride away.

John Clark Motor Group

Écrit par l'entreprise

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Coordonnées de contact

  • 11 Broomhill Road, Dunsinane Industrial Estate, DD2 3ED, Dundee, Scotland, Royaume-Uni

  • 01382619500

4,7

Excellent

TrustScore 4.5 sur 5

111 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(111)

2 042 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Happy camper!

Easy to book and specified timing of arrival meant no hanging around to check car in. Ability to access courtesy car. Very pleasant and efficient service desk and work carried out to satisfaction. Excellent communications. Very happy.

6 avril 2023
Logo de John Clark Motor Group - John Clark CUPRA Dundee

Réponse de John Clark Motor Group - John Clark CUPRA Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Noté 5 sur 5 étoiles

Infotainment Review

Smooth operation to book in ...cleaned my car ...delivered car back to my home

6 avril 2023
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Réponse de John Clark Motor Group - John Clark CUPRA Dundee

Good Morning Karen,

Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Noté 3 sur 5 étoiles

Good but not great

The overall experience for purchasing the car was excellent and far better than I expected. This aspect of the process was excellent. The handover and following experiences were less than stellar. The handover of an EV is different to buying a petrol/diesel as the cars are so different. The person doing the handover assumed I knew about the charging of the car which is simple but the process of using the chargers themselves is not if you are not told about them. As I result my first few days I was unable to charge the car. I ended up relying on Google!!! When I had a technical issue, the garages service department knowledge was inadequate and I again had to rely on the internet. The dealership needs to review its handover procedures and the technical knowledge of EVs.

11 mars 2023
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Réponse de John Clark Motor Group - John Clark CUPRA Dundee

Hello Mr Rogers,

I wanted to follow up and advise that I passed your feedback to John Fallon our General Sales Manager at CUPRA in Dundee.

I believe from speaking to John that he tried to call you on Friday and again today and has left a voicemail. If you would care to call John on the number he has left, John will be more than happy to discuss your purchased and does take onboard your feedback which, is important to us.

I trust you find this in order.

Kindest regards,

Julie

Noté 5 sur 5 étoiles
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Réponse de John Clark Motor Group - John Clark CUPRA Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Joe, Heather and the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Noté 5 sur 5 étoiles

Great service from start to finish!

Efficient and friendly customer service. Good communication from booking in to finishing job.
Car picked up and delivered back home.
Car cleaned inside and out.

17 mars 2023
Logo de John Clark Motor Group - John Clark CUPRA Dundee

Réponse de John Clark Motor Group - John Clark CUPRA Dundee

Good Morning Anne,

Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Noté 5 sur 5 étoiles

Good Customer Service

Everything went well from courtesy from staff to quick turn round of my car.

1 mars 2023
Logo de John Clark Motor Group - John Clark CUPRA Dundee

Réponse de John Clark Motor Group - John Clark CUPRA Dundee

Good Morning John,

Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Noté 4 sur 5 étoiles

My kodiaq was in for a end of warranty…

My kodiaq was in for a end of warranty check plus MOT and the staff kept me informed all the time. My only grump is I couldn't get a courtesy car and as I live in the country no car for 3 days was a bit tough.

27 février 2023
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Réponse de John Clark Motor Group - John Clark CUPRA Dundee

Good Morning Duncan,

Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Noté 4 sur 5 étoiles

Good service apart from not setting oil…

Good service apart from not setting oil countdown properly

8 mars 2023
Logo de John Clark Motor Group - John Clark CUPRA Dundee

Réponse de John Clark Motor Group - John Clark CUPRA Dundee

Good Morning John,

Many thanks for your review and your additional feedback, which I will ensure is passed on to the team at CUPRA Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Noté 4 sur 5 étoiles

Easy to book appointment

Easy to book appointment, I was also kept up to date with my car's progress.

23 février 2023
Logo de John Clark Motor Group - John Clark CUPRA Dundee

Réponse de John Clark Motor Group - John Clark CUPRA Dundee

Good Morning Joshua,

Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Noté 5 sur 5 étoiles

Efficient and thorough.

27 février 2023
Logo de John Clark Motor Group - John Clark CUPRA Dundee

Réponse de John Clark Motor Group - John Clark CUPRA Dundee

Good Morning Philip,

Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Noté 5 sur 5 étoiles

Staff were knowledgeable and helpful…

Staff were knowledgeable and helpful willing to negotiate and kept us informed

31 janvier 2023
Logo de John Clark Motor Group - John Clark CUPRA Dundee

Réponse de John Clark Motor Group - John Clark CUPRA Dundee

Good Morning Mr Coull,

Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Noté 5 sur 5 étoiles

VERY HAPPY CUSTOMER

YOUR SALES PERSON STEVE ROGERS WAS EXCELLENT , EXTREMELY HELPFUL AND VERY KNOWLEDGEABLE COULD NOT FAULT HIM.

1 mars 2023
Logo de John Clark Motor Group - John Clark CUPRA Dundee

Réponse de John Clark Motor Group - John Clark CUPRA Dundee

Good Morning Frederick,

Many thanks for your review and feedback, which I will ensure is passed on to Steve and the team at CUPRA Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Noté 5 sur 5 étoiles

The staff were knowledgeable and…

The staff were knowledgeable and friendly and not pushy

12 janvier 2023
Logo de John Clark Motor Group - John Clark CUPRA Dundee

Réponse de John Clark Motor Group - John Clark CUPRA Dundee

Good Evening Rachel,

Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Noté 5 sur 5 étoiles
Logo de John Clark Motor Group - John Clark CUPRA Dundee

Réponse de John Clark Motor Group - John Clark CUPRA Dundee

Good Evening Colin,

Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Noté 5 sur 5 étoiles

Polite

Polite, professional and punctual.

22 février 2023
Logo de John Clark Motor Group - John Clark CUPRA Dundee

Réponse de John Clark Motor Group - John Clark CUPRA Dundee

Good Morning Derek,

Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Noté 5 sur 5 étoiles

Excellent buying experince with Harry…

Excellent buying experince with Harry at Cupra from start to finish, the updates on our car arrival were perfect especially the video of the car arriving on the transporter amd collection was nice and simple! Would highly recommend.

11 février 2023
Logo de John Clark Motor Group - John Clark CUPRA Dundee

Réponse de John Clark Motor Group - John Clark CUPRA Dundee

Good Morning Rachel,

Many thanks for your review and feedback, which I will ensure is passed on to Harry and the management team at CUPRA Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Noté 5 sur 5 étoiles

Service and MOT for Skoda Koraq

From booking service by telephone,taking car into depot, and receiving info and video about the work done, I received first class polite, knowledgeable and friendly service throughout. All work done to the advised times and car cleaned and valeted foreby

15 février 2023
Logo de John Clark Motor Group - John Clark CUPRA Dundee

Réponse de John Clark Motor Group - John Clark CUPRA Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team in Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Noté 5 sur 5 étoiles

Service was completed as planned with…

Service was completed as planned with no issues and returned promptly

10 janvier 2023
Logo de John Clark Motor Group - John Clark CUPRA Dundee

Réponse de John Clark Motor Group - John Clark CUPRA Dundee

Good Morning Peter,

Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Noté 5 sur 5 étoiles

John Clark Myrekirk

Kept informed when work being carried out on car. Friendly, efficient staff.

13 janvier 2023
Logo de John Clark Motor Group - John Clark CUPRA Dundee

Réponse de John Clark Motor Group - John Clark CUPRA Dundee

Good Afternoon Kerry,

Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Noté 5 sur 5 étoiles
Logo de John Clark Motor Group - John Clark CUPRA Dundee

Réponse de John Clark Motor Group - John Clark CUPRA Dundee

Good Morning Michael,

Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

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