Thanks to Scott at Dacia Aberdeen. I bought my new Duster and had it delivered in just 4 days. He had the right approach and great attitude with care consideration and attention to detail. After s... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementAbbotswell Road, The Autoplex, AB12 3AD Aberdeen, West Tullos Industrial Estate, GB
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Lisez les avis des autres
I visited Arnold Clark just yesterday Everyone was busy...no attention come what may... Eventually James Westwater had a bit of time to spare I trusted him implicitly and laid my situation b... Voir plus
L'entreprise a répondu
Good, quick service from Scott Arthur. Deal fully completed in less than 5 working days, so 5-stars for him. Overall score knocked down 1-star as customer parking on-site is absolutely terrible. Extr... Voir plus
L'entreprise a répondu
your salesman James Westwater was very helpful in the purchase of my new Dacia where everything went smoothly.On the day of collection i was given a good crash course on every aspect of the new car w... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- Centre de contrôle technique
- Garage automobile
- Prestataire de transport automobile privé
- Concessionnaire de motos
- Vendeur de voitures d'occasion
Écrit par l'entreprise
John Clark Dacia forms part of the John Clark Motor Group and is the only place to visit if you are looking for a new or used Dacia car for sale. Our state-of-the-art dealership is situated at The Autoplex in Altens, just off the major A90 road and easily accessible from Aberdeen city centre or the wider Scotland area. Brimming with an abundance of new and Approved Used Dacia cars, as well as service, Motability and business offers, take advantage of incredible deals today. Contact our friendly and knowledgeable staff at our showroom today to arrange a test drive in the model of your choice, or ask about our current Dacia offers, you won’t be disappointed.
John Clark Motor Group
Écrit par l'entreprise
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Coordonnées de contact
Abbotswell Road, The Autoplex, AB12 3AD, Aberdeen, West Tullos Industrial Estate, Royaume-Uni
- 01224 677800
4,6
Excellent
249 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Stuart Thomson was very helpful when we…
Stuart Thomson was very helpful when we chose our new Dacia and kept us up to date of delivery and was always available when I called to speak to him
14 septembre 2023
Réponse de John Clark Motor Group - John Clark Dacia
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Dacia Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
So easy to book a service
So easy to book a service, with courtesy car available. Service carried out swiftly and efficiently. Car presented clean and tidy after service.
12 octobre 2023
Réponse de John Clark Motor Group - John Clark Dacia
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Dacia Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Everyone I came across in the Aberdeen…
Everyone I came across in the Aberdeen branch was more than helpful and informative.
2 octobre 2023
Réponse de John Clark Motor Group - John Clark Dacia
Good Morning Peter,
Many thanks for your recent review regarding your experience of dealing with our Dacia business in Aberdeen. We are delighted that your experience has been such a positive one and that our team have been able to assist you in the purchase of your new Dacia.
We wish you many happy hours of motoring and if we can assist in the future then please do not hesitate to contact us again.
Kind Regards,
Eva
Great experience!
Scott at Renault Dacia has been amazing. We had a change in staff member and Scott took over half way through and explained things perfectly to me if there were things I wasn’t sure about. He went above and beyond to make sure I got the car as quickly as possible. Couldn’t fault it.
3 novembre 2023
Avis spontané
Réponse de John Clark Motor Group - John Clark Dacia
Good Morning Natasha,
Many thanks for your recent review regarding your experience of dealing with our Dacia business in Aberdeen. We are delighted that your experience has been such a positive one and that our team have been able to assist you in the purchase of your new Dacia.
We wish you many happy hours of motoring and if we can assist in the future then please do not hesitate to contact us again.
Kind Regards,
Eva
Scott Arthur took me through the…
Scott Arthur took me through the process quickly and efficiently
30 octobre 2023
Avis spontané
Réponse de John Clark Motor Group - John Clark Dacia
Good Morning Frank,
Many thanks for your recent review regarding your experience of dealing with our Dacia business in Aberdeen. We are delighted that your experience has been such a positive one and that our Dacia Team was able to assist you.
If we can be of assistance in the future, then please do not hesitate to contact us.
Kind Regards,
Eva
Scott has provided excellent service…
Scott has provided excellent service throughout this buying process. Thank you very much
23 octobre 2023
Avis spontané
Réponse de John Clark Motor Group - John Clark Dacia
Good Morning Sunny,
Many thanks for your recent review regarding your experience of dealing with our Dacia business in Aberdeen. We are delighted that your experience has been such a positive one and that our team have been able to assist you in the purchase of your new Dacia.
We wish you many happy hours of motoring and if we can assist in the future then please do not hesitate to contact us again.
Kind Regards,
Eva
Aberdeen Dacia
Excellent help from Scott Arthur at Dacia Aberdeen, magical patience with our family, really helpful, thankyou
20 octobre 2023
Avis spontané
Réponse de John Clark Motor Group - John Clark Dacia
Good Morning Jayne,
Many thanks for your recent review regarding your experience of dealing with our Dacia business in Aberdeen. We are delighted that your experience has been such a positive one and that our team have been able to assist you in the purchase of your new Dacia.
We wish you many happy hours of motoring and if we can assist in the future then please do not hesitate to contact us again.
Kind Regards,
Eva
Scott Arthur
Scott Arthur - information given was first class, really helpful. Service when arrived was excellent after a long journey.
John Wilson
17 octobre 2023
Avis spontané
Réponse de John Clark Motor Group - John Clark Dacia
Good Morning Nancy,
Many thanks for your review and feedback, which I will ensure is passed onto the management team at Specialist Cars Dacia.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Honestly made the whole process of…
Honestly made the whole process of trading in easy.
8 septembre 2023
Avis spontané
Réponse de John Clark Motor Group - John Clark Dacia
Good Morning Kerry,
Many thanks for your recent review regarding your experience of dealing with our Dacia business in Aberdeen. We are delighted that your experience has been such a positive one and that our team have been able to assist you in the purchase of your new Dacia.
We wish you many happy hours of motoring and if we can assist in the future then please do not hesitate to contact us again.
Kind Regards,
Eva
New dacia duster
Hi
For second time in 3 years just picked up new dacia duster from john clarks aberdeen dealt with Stewart from start to finish very profesional and made things easy will return again
1 septembre 2023
Avis spontané
Réponse de John Clark Motor Group - John Clark Dacia
Good Morning Harvey,
Many thanks for your recent review regarding your experience of dealing with our Dacia business in Aberdeen. We are delighted that your experience has been such a positive one and that our team have been able to assist you in the purchase of your new Dacia.
We wish you many happy hours of motoring and if we can assist in the future then please do not hesitate to contact us again.
Kind Regards,
Eva
Excellent customer service from start…
Excellent customer service from start to finish
1 septembre 2023
Avis spontané
Réponse de John Clark Motor Group - John Clark Dacia
Good Morning Craig,
Many thanks for your recent review regarding your experience of dealing with our Dacia business in Aberdeen. We are delighted that your experience has been such a positive one and that our team have been able to assist you in the purchase of your new Dacia.
We wish you many happy hours of motoring and if we can assist in the future then please do not hesitate to contact us again.
Kind Regards,
Eva
Found the specialist cars dealership…
Found the specialist cars dealership excellent and sales
Person Stuart Thomson
1 septembre 2023
Avis spontané
Réponse de John Clark Motor Group - John Clark Dacia
Good Morning Alex,
Many thanks for your recent review regarding your experience of dealing with our Dacia business in Aberdeen. We are delighted that your experience has been such a positive one and that our team have been able to assist you in the purchase of your new Dacia.
We wish you many happy hours of motoring and if we can assist in the future then please do not hesitate to contact us again.
Kind Regards,
Eva
A really positive experience
A really positive experience trading in my car and ordering a brand new car. Stuart Thomson went through all the options available to me and then kept me informed throughout the process as my new car arrived in the UK and became ready for me to collect. This will be our family’s 6th car from this dealership.
1 septembre 2023
Avis spontané
Réponse de John Clark Motor Group - John Clark Dacia
Good Morning Katie,
Many thanks for your recent review regarding your experience of dealing with our Dacia business in Aberdeen. We are delighted that your experience has been such a positive one and that our team have been able to assist you in the purchase of your new Dacia.
We wish you many happy hours of motoring and if we can assist in the future then please do not hesitate to contact us again.
Kind Regards,
Eva
Excellent service
Car booked in for 36 month service. All work carried out to a high standard and vehicle ready in under 4 hours. Office staff kept me informed by text on progress of work.
18 août 2023
Réponse de John Clark Motor Group - John Clark Dacia
Good Morning David,
Many thanks for your recent review regarding your experience of dealing with our Dacia business in Aberdeen. We are delighted that your experience has been such a positive one and that our team have been able to assist you in the purchase of your new Dacia.
We wish you many happy hours of motoring and if we can assist in the future then please do not hesitate to contact us again.
Kind Regards,
Eva
We dealt with John from the first time…
We dealt with John from the first time we came into the show room, right through to picking up the car. He was friendly and approachable but also professional and knowledgable. He made the whole process easy to follow and helped with any questions we had. When there were delays with the vehicle, he came up with a great solution which we were so grateful for. Highly recommended John and this dealership overall.
18 août 2023
Avis spontané
Réponse de John Clark Motor Group - John Clark Dacia
Good Morning Stephanie,
Many thanks for your recent review regarding your experience of dealing with our Dacia business in Aberdeen. We are delighted that your experience has been such a positive one and that our team have been able to assist you in the purchase of your new Dacia.
We wish you many happy hours of motoring and if we can assist in the future then please do not hesitate to contact us again.
Kind Regards,
Eva
The team can’t do enough to help me…
The team can’t do enough to help me from picking my vehicle up and delivering it back to my home. I am disabled and it’s so nice not having to struggle. The service manager phoned to reassure me that my car had been seen to and even got a complimentary health check. Keep up the good work Renault Aberdeen.
3 août 2023
Réponse de John Clark Motor Group - John Clark Dacia
Good Morning Helen,
Many thanks for your recent review regarding your experience of dealing with our Dacia business in Aberdeen. We are delighted that your experience has been such a positive one and that our team have been able to assist you in the purchase of your new Renault.
We wish you many happy hours of motoring and if we can assist in the future then please do not hesitate to contact us again.
Kind Regards,
Eva
Never a chore to deal with 👍
A pleasure to deal with as always friendly helpful staff with the added bonus of a sense of humour !
27 juillet 2023
Réponse de John Clark Motor Group - John Clark Dacia
Good Afternoon George,
Many thanks for your recent review regarding your experience of dealing with our Dacia business in Aberdeen. We are delighted that your experience has been such a positive one and that our team have been able to assist you in the purchase of your new Renault.
We wish you many happy hours of motoring and if we can assist in the future then please do not hesitate to contact us again.
Kind Regards,
Eva
Epic Fail
Following my Trustpilot review, I received a call from Customer Care at John Clark Specialist Cars, Aberdeen. Unfortunately I was unable to speak for very long as I was washing my elderly mother's hair. This was on 6th July. I was to be called back, I am still waiting for the call, it's almost August!
6 juillet 2023
Avis spontané
Réponse de John Clark Motor Group - John Clark Dacia
Good afternoon Mrs Guthrie,
I want to thank you again for your time by phone yesterday, it was lovely to speak with you. I sincerely apologise again that my attempt to follow up with you on our initial conversation by phone was unsuccessful, however delighted we got the chance to connect yesterday and speak through your feedback.
This 1* review is very disappointing to receive and certainly does not reflect the high standard of service we work hard to deliver to our customers. We do take all feedback, whether positive or negative on board, therefore please be assured we will review all your comments internally.
I have emailed you separately with my contact details if I can help with anything in the future.
Kind Regards,
Caroline
Customer Quality Manager, Specialist Cars Aberdeen
Made my life easy
Made my life easy. For someone who’s not into cars they made it hassle free. And explained things to me. John was great help. Always replying quickly to messages phone calls etc.
28 juillet 2023
Avis spontané
Réponse de John Clark Motor Group - John Clark Dacia
Good Morning Ruairi,
Many thanks for your recent review regarding your experience of dealing with our Dacia business in Aberdeen. We are delighted that your experience has been such a positive one and that John and our Dacia Team was able to assist you.
If we can be of assistance in the future, then please do not hesitate to contact us.
Kind Regards,
Stephen
I have received an excellent service…
I have received an excellent service from Stuart T
28 juillet 2023
Avis spontané
Réponse de John Clark Motor Group - John Clark Dacia
Good Morning,
Many thanks for your recent review regarding your experience of dealing with our Dacia business in Aberdeen. We are delighted that your experience has been such a positive one and that Stuart and our Dacia Team were able to assist you.
If we can be of assistance in the future, then please do not hesitate to contact us.
Kind Regards,
Stephen
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