Our experience was excellent from start to finish. Mike was welcoming and informative from the start. He truly listened to our wants and needs for our next vehicle and found our unicorn car in rapid t... Voir plus
Établissement
Changer d'établissementAbbotswell Road, The Autoplex., AB12 3AD Aberdeen, West Tullos Industrial Estate, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Assistance in choice of car from sales personnel, Scott, was invaluable in helping my wife and I with our final decision on choice of car make and model. Follow up e-mails and phone calls, on any ques... Voir plus
L'entreprise a répondu
Purchase of a new R5 went very smoothly. Sales staff easy to deal with. Happy to explain the process as well as offer no pressure additional services. Vehicle collection equally smooth. Explanation o... Voir plus
L'entreprise a répondu
Have been a very pleasant experience, starting with the organisation, the reception and the staff. Totally enjoyed driving the electric Renault 4; smooth and nippy, the car had most of the option some... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- Centre de contrôle technique
- Garage automobile
- Prestataire de transport automobile privé
- Concessionnaire de motos
- Vendeur de voitures d'occasion
Écrit par l'entreprise
At Specialist Cars Renault in Aberdeen, we are always delighted to welcome new and returning customers. As one of the most experienced and reputable Renault dealers in Scotland, we’re your one-stop-shop for any Renault vehicle needs. Whether you are in the market to purchase your first Renault, wanting to upgrade your existing vehicle or are looking to book your vehicle in for a service, we’re a trusted Renault dealer that will provide you with outstanding levels of customer ser
John Clark Motor Group
Écrit par l'entreprise
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Coordonnées de contact
Abbotswell Road, The Autoplex., AB12 3AD, Aberdeen, West Tullos Industrial Estate, Royaume-Uni
- 01224 677 800
4,6
Excellent
411 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great experience buying my new car!
James was brilliant from start right through! Couldn’t have asked for a better sales rep!
Thankyou
30 octobre 2024
Réponse de John Clark Motor Group - John Clark Renault
Good Morning, Laura.
We're thrilled to know that you enjoyed your experience at Specialist Cars Renault and found James to be brilliant. Our team strives to provide excellent customer service, and we're glad to hear that we met your expectations. Thank you for taking the time to share your positive review.
Best Regards,
Erin
Excellent customer service received…
Excellent customer service received from Sales person Joseph and John really demonstrated a good customer service and both polite on approach and very helpful would always recommend.
28 octobre 2024
Avis spontané
Réponse de John Clark Motor Group - John Clark Renault
Good Morning, Isha.
We're so grateful for your positive feedback about Joseph and John. We're proud to have them as part of our team at Specialist Cars Renault, and we're glad that they were able to make your visit so enjoyable. Thank you for taking the time to share your review.
Best Regards,
Erin
Scott Auther 👍
24 octobre 2024
Avis spontané
Réponse de John Clark Motor Group - John Clark Renault
Good Afternoon, Bruce.
Thank you for choosing Specialist Cars Renault. We're so happy that you had a positive experience with us and found Scott to be helpful. We appreciate your business and look forward to serving you again in the future.
Best Regards,
Erin
Great customer service from Lewis
Great customer service from Lewis. Explain everything in great detail and happy to answer any questions I had. Brilliant!
22 octobre 2024
Avis spontané
Réponse de John Clark Motor Group - John Clark Renault
Good Morning, Zoe.
We're so glad to hear that you had a great experience with Lewis! It's wonderful to know that he took the time to explain everything in detail and answer all of your questions. Thank you for sharing your kind words and for choosing Specialist Cars Renault,
Best Regards,
Erin
Do not buy from this garage
Do not buy from this garage, go elsewhere. I made the mistake of buying my car from this garage and the faults kept getting bigger and bigger. Couldn't be nicer when I first bought and collected it as they had their sale. Then I Advised of the first fault a few days after buying the car and they dragged their heels, I had to chase and harry to try get a solution. Now when they managed to get a solution the car won't start and I have to pay out my pocket to get it to a garage to be fixed. They also misquoted the consumer act of 2015 to try and stop me from handing the car back. Absolute shambles of a company avoid at all costs
20 septembre 2024
Avis spontané
Positive experience
Dealt with Scott. Friendly, and happy for us to take our time checking everything and going for a test drive. Very happy with our used Suzuki Swift Sport. Everything Scott said would be attended to before our purchase was dealt with. Just waiting on couple of head rests but no doubt they will arrive shortly.
7 octobre 2024
Avis spontané
Réponse de John Clark Motor Group - John Clark Renault
Good Morning, Alan.
Thank you for your amazing review of Scott and your experience at Specialist Cars Renault. We're thrilled that you're happy with your new Suzuki Swift Sport and that Scott was able to provide you with excellent customer service. We appreciate your business and hope you enjoy your new car!
Best Regards,
Erin
the excellent service i received was…
the excellent service i received was beyond my expectations, i went in to view the cars that were up for sale. i test drove a couple of them, the 1 i settled on was ready for me to pick up 4 days later, everything was very straight forward, i would recommend. Allan Bell was an excellent sales man, very nice to deal with.
6 octobre 2024
Avis spontané
Réponse de John Clark Motor Group - John Clark Renault
Good Morning, Denise.
We're so grateful for your positive feedback about Allan at Specialist Cars Renault. We're proud to have him as part of our team, and we're glad that he was able to make your car-buying experience so enjoyable. Thank you for taking the time to share your review!
Best Regards,
Erin
Scott Arthur @ Renault
Scott Arthur @ Renault
He was patient/ knowledgeable/ helpful and quick response to calls/ emails.
8 octobre 2024
Avis spontané
Réponse de John Clark Motor Group - John Clark Renault
Good Morning, Cathy.
Thank you for your kind words about Scott Arthur at Specialist Cars Renault. We're delighted to hear that he was patient, knowledgeable, helpful, and responsive to your calls and emails. We're happy to know that Scott was able to meet your needs and make the process a positive experience for you.
Best Regards,
Erin
Aidan Jones
Aidan, was extremely professional and friendly to speak with. He was well informed and knowledgeable about the car I was interested in. It has been a very pleasurable experience dealing with Aidan!!
4 octobre 2024
Avis spontané
Réponse de John Clark Motor Group - John Clark Renault
Good Morning Glen,
Thank you for your kind words. We are so happy you had a positive experience with our sales team which is feedback I ensure will be passed on to Aidan and the team at Specialist Cars Renault.
Kind Regards,
Rachel
A great experience.
Our salesman was extremely helpful, guiding us through everything required to set up our new car purchase. He was very friendly also. It was a very good experience altogether.
2 octobre 2024
Avis spontané
Réponse de John Clark Motor Group - John Clark Renault
Good Morning, Philip.
Thank you for your kind words about your experience with us. We're delighted to hear that our salesman was helpful and friendly. Our team is dedicated to providing excellent customer service, and we're happy to hear that you had a positive experience.
Thank you for choosing u s for your new car purchase.
Best Regards,
Erin
Extremely helpful and informative staff
Extremely helpful and informative staff
8 septembre 2024
Avis spontané
Réponse de John Clark Motor Group - John Clark Renault
Good Morning,
Thank you for your kind words about our staff at Specialist Cars Renault. We're delighted to hear that you had a positive experience. Our team is dedicated to providing excellent customer service, and we're always happy to help.
Best Regards,
Erin
Aberdeen Renault Team were Great.
Hi
Good morning
I would like to thank all the Aberdeen Renault Team for
The Professional way they dealt with my recent purchase.
I am just starting to enjoy this very nice car.
12 septembre 2024
Avis spontané
Réponse de John Clark Motor Group - John Clark Renault
Good Morning,
We're delighted to hear that you had a positive experience with our Renault Aberdeen team. Thank you for your kind words. We're glad you're enjoying your new car. Please don't hesitate to reach out if you have any questions or need further assistance.
Best Regards,
Erin
Scott Arthur
Perfect experience buying a car from Scott. Professional, friendly, no pressure felt and listened to. Thank you Scott. Car hunting was made easy. Regards Hazel Allen
19 septembre 2024
Avis spontané
Réponse de John Clark Motor Group - John Clark Renault
Good Morning, Hazel.
Thank you, Hazel, for your kind words about your experience with Scott. We're delighted to hear that he made the car-buying process easy and enjoyable for you. Your feedback is valuable to us, and we appreciate you taking the time to share it.
Best Regards,
Erin
Purchase of new Renault Captur with Aidan Jones
Delighted with our help from Aidan Jones for the purchase of our new Captur. He explained everything very carefully and gave us regular updates on the progress of our order. Thank you for everything Aidan
20 septembre 2024
Avis spontané
Réponse de John Clark Motor Group - John Clark Renault
Good Morning, Wendy.
Thank you for your kind words about your experience with Aidan Jones. We're delighted to hear that you were satisfied with his assistance throughout the purchase process.
We hope you enjoy your new Renault Captur! Please don't hesitate to reach out if you have any questions or need anything.
Best Regards,
Erin
Aidan was a pleasure to deal with
Aidan was a pleasure to deal with, gave me a very reasonable trade in value and was knowledgeable regarding vechicle
17 septembre 2024
Avis spontané
Réponse de John Clark Motor Group - John Clark Renault
Good Morning, Gary,
Thank you for your kind words! We're delighted to hear that Aidan made the process enjoyable and provided you with his vehicle expertise. If you have any further questions or need assistance, feel free to reach out. Enjoy your new car!
Best Regards,
Erin
Scott Arthur was very helpful and took…
Scott Arthur was very helpful and took time to explain everything clearly.
Would be happy to buy another car from here in future.
15 septembre 2024
Avis spontané
Réponse de John Clark Motor Group - John Clark Renault
Good Morning, Maria
Thank you for sharing your kind words! We're so glad to hear that you had a positive experience. It's wonderful to know that Scott took the time to explain everything clearly to you.
Please don't hesitate to get in touch if you require any further assistance.
Best Regards,
Erin
Réponse de John Clark Motor Group - John Clark Renault
Good Morning,
Thank you for your positive feedback about our Renault End of Summer event! We're glad that you were able to take advantage of our great deals and receive exceptional service. We appreciate your business and look forward to seeing you again soon.
Best Regards,
Erin
Lewis did a great job!
The salesman knew models, specs and prices and was able to guide us through the process with ease. It was a reassuring experience. Recommend
14 septembre 2024
Avis spontané
Réponse de John Clark Motor Group - John Clark Renault
Good Morning, Iona
Thank you for your kind words about Lewis! We're delighted to hear that he was able to provide you with a knowledgeable and helpful experience. Our team is committed to assisting our customers in finding the perfect vehicle, and we're glad that Lewis was able to meet your needs.
Please don't hesitate to get in touch if you require any further assistance.
Best Regards,
Erin
Very great service from Lewis
Very great service from Lewis. Made the whole process really easy. :)
14 septembre 2024
Avis spontané
Réponse de John Clark Motor Group - John Clark Renault
Good Morning, Josie
We're thrilled to hear that Lewis made the car-buying process so easy for you. His knowledge and friendly demeanour are a credit to our team. Thank you for choosing Specialist Cars Renault and for taking the time to share your positive feedback.
Best Regards,
Erin
Réponse de John Clark Motor Group - John Clark Renault
Good Morning, Fred
Thank you so much for your kind words! We're thrilled to hear that Scott at Renault Aberdeen provided you with fantastic service. We’ll be sure to pass on your compliments to him. If you need anything else or have further questions, don’t hesitate to reach out. Thanks again for choosing us.
Best Regards,
Erin
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.