Decent showroom but unfortunately the customer service in sales side is poor. Went to look at a few cars, no refreshments offered. Trade in prices are well below cap value. Sales person said to sell c... Voir plus
Établissement
Changer d'établissementCraigshaw Road, West Tullos Industrial Estate, AB12 3AR Aberdeen, Scotland, GB
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Lisez les avis des autres
Thor Standen provided an excellent sales experience and has continued to provide post sales support. I purchased a pre-reg SEAT Ibiza for my daughter and I am pleased I went to Aberdeen for this purch... Voir plus
L'entreprise a répondu
I purchased a used Seat Ibiza from John Clark Seat recently and was very impressed with the service I received from Thor Standen. All the electronic paperwork was handled efficiently and the car was w... Voir plus
L'entreprise a répondu
Whole experience entirely satisfactory as usual. Car valeted on return. Lift from garage back home and pick-up when car was ready for collection. Was kept fully informed throughout by phone and tex... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- Centre de contrôle technique
- Garage automobile
- Prestataire de transport automobile privé
- Concessionnaire de motos
- Vendeur de voitures d'occasion
Écrit par l'entreprise
John Clark SEAT Aberdeen, part of the well-known John Clark Motor Group is located on the south side of the city on Craigshaw Road, West Tullos Industrial Estate. Whether you are a new or returning customer, we are happy to welcome you to our fully-equipped showroom in Aberdeen. We have a full range of New and Approved Used SEAT and SEAT Cupra cars in stock to test drive. If you are looking for a SEAT car to serve your business, our award-winning SEAT corporate service will help you choose, buy and maintain your fleet whether it’s a small business or a large corporate fleet. Visit our SEAT dealer in Aberdeen today and begin your SEAT journey, we are open seven days a week for your convenience.
John Clark Motor Group
Écrit par l'entreprise
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Coordonnées de contact
Craigshaw Road, West Tullos Industrial Estate, AB12 3AR, Aberdeen, Scotland, Royaume-Uni
- 01224 402960
4,5
Excellent
109 avis
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Good/bad/excellent
The initial enquiry and agreement over price was dealt with very competently by Kevin. I was then passed to others to complete paperwork and make arrangements for payment and admin prior to collection - this was handled badly. I was given wrong bank details and did not receive replies to my telephone calls. After complaining I was passed to Tyler for the collection day arrangements - and he was very professional and empathetic, taking time to deal with my limited knowledge of smart phones and computers.
2 octobre 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Dealt with Kevin Heath who provided…
Dealt with Kevin Heath who provided expert knowledge of the car and associated products designed to keep our new car in its best condition.
Business was conducted in a swift and professional manner and our new car was ready to pick up at the agreed date and time.
29 septembre 2025
Réponse de John Clark Motor Group - John Clark SEAT Aberdeen
Good Afternoon, Hamish.
Many thanks for your review and feedback, which I will ensure is passed on to Kevin and the management team at SEAT Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Very happy experience
Tyler and the team made buying my first brand new car as easy as could be! I was very happy with my experience and Tyler answered any questions I had and consistently kept me up to date. Being able to do the majority over email was ideal for me being a couple hours away from the dealership. Couldn’t be happier!
28 septembre 2025
Réponse de John Clark Motor Group - John Clark SEAT Aberdeen
Good Afternoon, Philip.
Many thanks for your review and feedback, which I will ensure is passed on to Tyler and the management team at SEAT Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Very smooth experience from start to…
Very smooth experience from start to picking up my car
22 septembre 2025
Réponse de John Clark Motor Group - John Clark SEAT Aberdeen
Good Morning, Stacey.
Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
One of the best sales experiences I’ve…
One of the best sales experiences I’ve had in a while.
Out of all the car showrooms we visited Marcel was the best sales executive we dealt with.
10 septembre 2025
Réponse de John Clark Motor Group - John Clark SEAT Aberdeen
Good Afternoon, Alex.
Many thanks for your review and feedback, which I will ensure is passed on to Marcel and the management team at SEAT Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Excellent service
Excellent service from salesman.made everything easy to understand would recommend John Clark seat for anyone buying a new car
14 septembre 2025
Réponse de John Clark Motor Group - John Clark SEAT Aberdeen
Good Afternoon, Graham.
Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Great experience 100/100
Marcel czurylo was extremely helpful throughout the hole process of getting my new car. The deal I got was outstanding and Marcel along with Stuart the manager made it happen. I can’t give them enough credit for their outstanding customer care/service. The day I picked up my car Marcel made everything go so smoothly and had all the time to help me with finalising everything and explaining/showing how things worked in the car
3 septembre 2025
Réponse de John Clark Motor Group - John Clark SEAT Aberdeen
Good Morning, Paul.
Many thanks for your review and feedback, which I will ensure is passed on to Marcel and the management team at SEAT Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Ellie the sales executive was a delight…
Ellie the sales executive was a delight to deal with. She was very pleasant, informative and most helpful.
She made the process stress free and almost enjoyable.
27 août 2025
Réponse de John Clark Motor Group - John Clark SEAT Aberdeen
Good Morning, Dorothy.
Many thanks for your review and feedback, which I will ensure is passed on to Ellie and the management team at SEAT Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Would definitely recommend doing business with Tyler.
Although I wasn’t able to purchase the Seat Leon Cupra due to budget constraints, Tyler McLean was incredibly helpful throughout the entire process. At no point did I feel pressured into making a decision, and I truly appreciated his transparency, patience, and professionalism." Would definitely recommend doing business with Tyler.
25 août 2025
Avis spontané
Réponse de John Clark Motor Group - John Clark SEAT Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Tyler and the management team at SEAT Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Great service from start to finish from…
Great service from start to finish from Thor at John Clark Seat Aberdeen.
Very helpful and informative when first looking at car, purchasing the car was easy and everything explained in detail, kept updated along the way with how car was getting on and when it was likely to be ready, handover process nice and smooth. Absolutely love the car no issues at all and would really recommend Thor if looking for your next car!
14 août 2025
Avis spontané
Réponse de John Clark Motor Group - John Clark SEAT Aberdeen
Good Morning, Louise.
Many thanks for your review and feedback, which I will ensure is passed on to Thor and the management team at SEAT Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Réponse de John Clark Motor Group - John Clark SEAT Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Brilliant staff
Brilliant staff. Staff very helpful in helping me choose my new car totally recommend the place to go for a new car.
2 août 2025
Réponse de John Clark Motor Group - John Clark SEAT Aberdeen
Good Morning, Paul.
Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Highly recommend Marcel to anyone…
Highly recommend Marcel to anyone looking for a car and an stress-free buying experience. Was very helpful during handover and showed me everything I needed to know. I’ll definitely be back in the future! Thanks again
9 juillet 2025
Réponse de John Clark Motor Group - John Clark SEAT Aberdeen
Good Morning, Eva.
Many thanks for your review and feedback, which I will ensure is passed on to Marcel and the management team at SEAT Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Excellent service and very helpful…
Excellent service and very helpful including a hire car until the car was ready.
2 juillet 2025
Réponse de John Clark Motor Group - John Clark SEAT Aberdeen
Good Morning, Kristofer.
Many thanks for your review and feedback, which I will ensure is passed on to the management team at SEAT Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Friendly
Friendly, knowledgeable staff who gave me sufficient information and was able to answer my questions
27 juin 2025
Réponse de John Clark Motor Group - John Clark SEAT Aberdeen
Good Morning, Juniper.
Many thanks for your review and feedback, which I will ensure is passed on to the management team at SEAT Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Sales good 👍 valet poor.
Sales people are very friendly and helpful couldn't do enough for me,helping me understand the car I purchased.
Unfortunately the car valet was definitely not up to scratch 😕 far to many missed bit's not cleaned properly,which was a definite anticlimax to driving away a Shinny new car.
2 juin 2025
Réponse de John Clark Motor Group - John Clark SEAT Aberdeen
Good Morning, Robert.
Thank you for your feedback and for highlighting both the positives and areas where we can improve. We're really pleased to hear that our sales team were friendly, helpful, and took the time to make sure you were confident with your new car.
However, we're truly sorry to hear that the valet did not meet your expectations. We completely understand how disappointing it can be when the final presentation of your new car doesn’t reflect the excitement of the moment. Your comments have been shared with our team to ensure we review our preparation standards and make improvements.
Thank you again for your honest feedback. If there’s anything more we can do to assist, please don’t hesitate to get in touch.
Best Regards,
Erin
We were approached on arrival into…
We were approached on arrival into showroom by Kabir who was very friendly , helpful and knowledgeable. All in all we had a very positive experience at Seat and I am enjoying my new car.
2 juin 2025
Réponse de John Clark Motor Group - John Clark SEAT Aberdeen
Good Morning, Pamela.
Many thanks for your review and feedback, which I will ensure is passed on to Kabir and the management team at SEAT Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Thorfinn was very helpful in arranging…
Thorfinn was very helpful in arranging the preparation of the car I bought making sure that it was ready for me to pickup in the time schedule I needed.
2 juin 2025
Réponse de John Clark Motor Group - John Clark SEAT Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Thorfinn and the management team at SEAT Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Marcel was incredibly helpful from order to handover.
Marcel was very helpful in getting a car and at reasonable price, with good service throughout.
30 mai 2025
Réponse de John Clark Motor Group - John Clark SEAT Aberdeen
Good Morning, Neil.
Many thanks for your review and feedback, which I will ensure is passed on to Marcel and the management team at SEAT Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Recent SEAT Ateca purchase
The sales person Marcel, and Kevin were very helpful in finding the right car for both me and my son. Minimum fuss and friendly advice.
29 mai 2025
Réponse de John Clark Motor Group - John Clark SEAT Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
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