John Clark Motor Group - Pentland Jaguar Edinburgh Fort Kinnaird Avis 

Picked up new defender 90,last week,appreciate Neill Brotherstons efforts in sourcing car for me,great communication,professional, and helpful. The whole buying process was smooth and straightforward,over the moon with my new car. Excellent customer service from Neill. Ps,to the buyer of gift to customer,change the colour scheme,😂💚….. Laureen Robertson

Neill Brotherston’s customer service was excellent, very helpful, knowledgeable and friendly.

Avoid based on my own experience. Bought a Jaguar F Pace eight months ago and had a lot of issues from poor preparation and checking of the vehicle at their Pentland Jaguar site. However it gets worse, just found out the vehicle has been missold to me under Jaguar Approved Used as they stated it had full Jaguar Dealer Service History in the video I was sent. Only to find the vehicle had not been serviced for over 4 years!!!! Trying to return the vehicle. Looks like it will have to be escalated to the relevant bodies for Trading Standards and Motor Onbudsman. Disappointing.

Our complete experience of buying with Pentland was first class. James Bauld contacted us swiftly after making an on line enquiry about a Jaguar FPace.
He quickly sent us a video of the car and answered our questions in a friendly and professional manner.
We decided to take the plunge and travel from Suffolk to Edinburgh to purchase the vehicle,largely on the basis that James had won over our trust.
When we arrived at the showroom we were greeted pleasantly by the lady at the front reception and given a very nice coffee and a tasty Tunnocks tea cake!
Our new car was beautifully presented and James took the time to talk us through key elements of the car and all matters relating to the payment, insurance etc.
The whole experience was smooth, professional and friendly. We would definitely buy from here again.

Staff were friendly. Our sales person was really helpful and attentive. Made the whole process as simple as possible.

The communication I received from the salesman Cory Pollock from my initial phone call to the completion of my purchase. I feel Cory answered all my questions with good knowledge and in a very professional manner.
I highly recommend this company.

Car was in for service and MOT, got a price for service which I accepted when I collected car they said they had made mistake with service cost and new price was a lot cheaper,so thank you for your honesty!

Bought a 21 plate range rover velar in February was not happy with the tyres was told they were ok 2 months later and less than 1000 miles took it back to land rover and was told it needed 4 tyres at my expense . Supposedly hitting pot holes cracked the tyres nothing to do with the tyers being 5 years old and worn

Easy purchase process, knowledgeable salesperson.

Excellent service, I felt I was dealt with professionally by all team members I met who made sure I was treated with good care and attention.

From the moment Janos introduced himself the purchase experience has been flawless .
Pleasant non pushy introduction, happy for us to review as many vehicles as we wished , discussed the pro and cons of each and answered our queries honestly and with clarity.
The financial side was explained , questions answered without hesitation and the documentation aspects were simple and easy .
Handover was a very enjoyable experience.
I can’t thank and praise Janos and Pentland Jaguar enough.
Thank you

A car problem that we thought was too complicated to be resolved was dealt with smoothly. Would highly recommend Petland Jaguar. They are so professional and efficient. Thank you

I recently purchased a Jaguar I-PACE and had a really positive experience throughout the whole process. I visited the dealership on several occasions while deciding, and every time I came in I was warmly welcomed and offered refreshments and snacks. The team were always friendly, approachable, and happy to help with any questions I had.

The entire buying process was very straightforward. All the paperwork and optional extras were explained clearly, which made everything feel easy and stress-free. My salesman was excellent—he let me go at my own pace and never made me feel pressured into adding extras, which I really appreciated.

Overall, it was a smooth and enjoyable experience from start to finish, and I felt the vehicle was great value as well. I’m very happy with my Jaguar I-PACE and the service I received.

Great customer service having car ready and well presented following telephone enquiry. Advanced video presentation very helpful in view of distance I had to travel to view.

Excellent customer service.
Had the car ready for me to view on arrival.
Smooth service from start to finish.

My experience was very easy by the full team that dealt with my trade in, to the buying of the new car

Janus & his colleagues were very caring people to their customers

Very professional job. Loved the unveiling. Thank you.

Really easy process. Colin was great to deal with.