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À propos de l'entreprise


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4,5

Excellent

TrustScore 4.5 sur 5

14 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,5

Tous les avis

(14)

3 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

First class service…

After being let down by my usual go to supplier I needed to find someone new. Extremely happy I made John Hughes the first call in my search. Amazing, friendly and knowledgeable service. I was looking for a good quality vinyl flooring for my hallway. Found exactly what I was looking for and received a first class service. My previous supplier had messed me about for two months. Darren came to my home and quoted on the same day I met him. The job was completed one week later by very polite and courteous fitters. Looks fab. Would have no hesitation recommending the team to all my family and friends, and would go straight back for any future flooring requirements I may have.

19 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Absolutely excellent service from…

Absolutely excellent service from really kind and friendly people. Darren was so helpful in choosing the right carpet and extremely kind when we had to delay the fitting. The fitters were both excellent too, really kind and friendly guys. They did a great job and the carpets look brilliant! We would highly recommend this company.

11 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Quality and Service Rarely Seen these Days

We were given excellent guidance during our initial visit to the shop and during Darren's vist to measure up at our bungalow. The fitters did a superb job and were helpful, courteous and provided great advice on the fitting of our integrated mat at the front door. I would not hesitate for one moment to recommend this company for you flooring needs.

5 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great experience from start to finish

Visited John Hughes as my parents have used the shop for 25+ years for their carpets. The standard and customer service is still faultless all that time on with Darren taking over from his dad. Friendly and helpful from visiting in the shop to coming and measuring up at my house. Helped me find the perfect carpet that will be long wearing and 10/10 quality wool. The fitters were also friendly and made a perfect job of my living room, stairs and landing. I’m so pleased with the finish and would definitely recommend to anyone in the area.

11 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer care and quality carpets and fitting

John Hughes carpets were excellent from start to finish. I went into the shop and was given samples to take away. The home visit to discuss what I wanted was personal and helpful.
When the carpets were fitted the service was excellent and we are thrilled with the two beautiful bedroom carpets we now have.
I will be back again and would highly recommend them.

23 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

First Class Carpets and Service

We purchased 2 new carpets a few weeks ago. The service from Darren was first class, the quality of the carpets is second to none and the fitters were very professional, respectful and their quality of work unquestionable.
We purchased a carpet from John Hughes in 2017 and were extremely pleased with the quality of the carpet and service we received both in the shop and from the fitters. The carpet is still as good as new 7 years later which is testament to the quality of John Hughes Carpets.
We would definitely recommend John Hughes Carpets to anyone.

10 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service

Such a great experience, can't thank Darren and the shop enough for helping me out when I needed to get new carpets fitted very quick at my new house. Darren made it happen in 4 days, then also helped me out when I needed laminate floor too and quickly got it and delivered it to my house. Excellent service. Darren has been so helpful, and the lady in the shop who answers the phone was very friendly and helpful. Thanks so much! Would recommend to anyone.

2 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Top outfit from top to bottom.

Cannot praise this company enough, from front of office to the owner to the fitters. As there were beds to move around and limited space, plus I decided to paint skirtings and door frames prior to fitting, I requested that 5 visits be made over a period of time to help me out. No problem, just let them know when I was ready and they would fit me in accordingly. Great service, and top notch fitters as well. Good lads who call to let you know they are on the way, and then who simply crack on and get the job done. For any future carpets there is only one port of call for my wife and I. A five star review for a five star company. Happy days!!!

4 mars 2022
Avis spontané
Noté 1 sur 5 étoiles

I can’t believe how rude and ignorant…

I can’t believe how rude and ignorant the man in this shop is. The first time I went in I explained I wanted some cheaper carpets for the children’s rooms as they would get messed up anyway, and more expensive ones for the hallway and stairs. He said ‘I don’t do cheap carpets’ and I said that’s fine, but maybe you could do the hallway and stairs? The second time I went back despite there being no one in the shop he completely ignored me. I politely asked him about if he had any harder wearing synthetic carpets for the hallway and living room, as I explained I am allergic to wool. He said that he could not recommend any synthetic carpets as they aren’t hard wearing. I explained that I would accept this, but I really needed a synthetic one due to my allergy. He refused to allow me to purchase a synthetic carpet, I think he thought I was making my allergy up. Would he like to have an itchy rash every time he walks/sits on his carpet?!!! He was simply so rude and ignorant of my problem. He then again started going on about the carpets not being cheap and I explained I was perfectly happy to pay the going price for the hallway and living room carpets. I am a professional and have a good job, however he was treating me like complete dirt. I would not recommend him to any of my friends or colleagues. A shop keeper should make the customer feel valued and he certainly didn’t! I have never witnessed such disgusting treatment of a customer!

9 juillet 2021
Avis spontané
Logo de Johnhughescarpets

Réponse de Johnhughescarpets

Sorry you feel this way but I felt similarly dismayed when you chose not to accept the quality of my carpets and fitting , when other customers were in the shop the first time . You chose to shop elsewhere and therefore I expected you to purchase your carpets for other areas from such outlets if you were happy with them . I firmly believe due to all our other reviews you can’t please everyone all of the time . You asked for a hard wearing man made carpet in a shop that specialises in wool carpets and we believe they are the best for wear which I explained .

Noté 5 sur 5 étoiles

Lovely family business

Lovely family business. Staff are friendly and very knowledge about carpets. Excellent quality and perfectly fitted. I will always be happy using John Hughes and would recommend to all

17 décembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Highly recommended for 48 years

We have had several quality carpets fitted by John Hughes (the.first time 48 years ago as Carol Aston Carpets!). Over the years we've had three hall/stairs/landings fitted including the one just done through Darren his son who now runs the business. Excellent service as always, and at a reasonable price. However, I must say the quality of the fitting this time surpassed even the previous high standards. The eye for detail shown by the fitters was exceptional and no careless cut marks on newly painted skirting boards!

3 mars 2020
Avis spontané
Noté 5 sur 5 étoiles

Happy with Hughes!

We decided to purchase some quality carpets and for the first time visited John Hughes Showroom in Rotherham which had a vast range of carpets at a variety of competitive prices. We were warmly welcomed and given impartial non pressured but professional advice. Darren visited, measured and provided a wealth of constructive information about different carpets, their qualities, wear and durability. The use of an app checked stock and we efficiently placed our order. The carpet arrived and was fitted today. Fitters were polite, respectful of the property and completed an excellent job. Delighted and will use the company again. Thank you.

7 février 2020
Avis spontané

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