Oh my goodness what wonderful service and products at such great prices. Received my orderby next day delivery. Made query via whatsapp about delivery before placing my order and had reply within an h... Voir plus
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Lisez les avis des autres
I never leave reviews but this company deserve every bit of the five stars. Great customer services, very responsive on email, really fast delivery. I cannot rate them highly enough. I will be using t... Voir plus
This was the only website I could find that had size 4 tall riding boots. Unfortunately the initial delivery company lost my parcel. With a few quick emails, Just Horse Riders exceptional customer... Voir plus
Bought Slow Flow mini haynet by Hy. Product was sent very quickly so no complaints about the shop or their handling of my order. My one big gripe is the useless haynet. I thought the string for hang... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Constantly adding to and improving our collections of horse and horse rider equipment, we strive to have the most comprehensive range available online in the UK. From stable and horse care products to competition equestrian clothing, we have all categories covered. We also stock many carefully chosen pet accessories and agricultural products for your consideration. Whether you’re a novice, an experienced rider or a professional, our horse wear caters for all levels and ages. From horse riding boots in a wide range of styles, men’s breeches, kids and ladies’ jodhpurs, to helmets, body protectors and underwear.
Coordonnées de contact
Lancaster Farm, Burned House Lane, FY6 0PQ, Poulton-le-Fylde, Royaume-Uni
- 01619051416
- hello@justhorseriders.co.uk
- www.justhorseriders.co.uk
4,7
Excellent
139 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Good customer service
Fast shipping. Good customer service.
When I returned an order they sent me an email saying that they had received the return and refunded promptly.
Don’t shop at Equus.co.uk
They denied I sent a return and am currently chasing it up with Citizens advice and trading standards.
13 mars 2026
Avis spontané
Very impressed!
It was the first time I ordered from this website and I have to say I was very impressed. The price of the product I bought was very good and a lot cheaper than other well-known pet stores. The delivery was super fast - I received the product next day without selecting expediated shipping option. Overall very happy customer and will be shopping again soon!
16 mars 2026
Avis spontané
Took over 2 weeks for delivery
Took over 2 weeks for delivery. Had to chase or would have taken a month!
15 mars 2026
Avis spontané
Réponse de Just Horse Riders
Hi Amanda, thank you for taking the time to leave your feedback — we're sorry your experience didn't meet your expectations.
We'd like to clarify the timeline for anyone reading this review. Your order was placed on the evening of Friday 6 March (outside working hours), dispatched on Wednesday 12 March — 4 working days later — and Royal Mail attempted delivery on both Friday 13th and Saturday 14th March, before this review was left on 15 March.
We completely understand the frustration caused by the incorrect delivery estimate shown by our chatbot, which quoted 23 March rather than the correct date. That was our error and we apologise for it — it's something we have looked into.
The order itself was dispatched ahead of the estimated delivery date shown at checkout, and Royal Mail made two delivery attempts before the parcel was held at your local delivery office. We did share the tracking details and confirm the attempted deliveries with you directly.
We're genuinely sorry the experience felt stressful. We always aim to do better and your feedback helps us improve.
Kind regards,
The Just Horse Riders Team
Fast delivery and excellent service.
Simple website, easy ordering process. Amazing fast delivery and excellent customer service. Product are always good quality Highly recommend JHR
10 mars 2026
Avis spontané
Had a miner issue with package
Had a miner issue with package, contacted company, replacement arrived the following day. Customer service 10/10 no hesitation in recommending the company
BK
6 mars 2026
Avis spontané
Excellent service & quick delivery
Excellent service & quick delivery. Thank you
5 mars 2026
Avis spontané
excellent selection of products
excellent selection of products - quick delivery.
3 mars 2026
Avis spontané
Really love my short boot and half…
Really love my short boot and half chaps😭😭 really really comfortable!
27 février 2026
Avis spontané
Oh my goodness what wonderful service…
Oh my goodness what wonderful service and products at such great prices. Received my orderby next day delivery. Made query via whatsapp about delivery before placing my order and had reply within an hour. Will order from this company again without hesitation. Amazing
18 février 2026
Avis spontané
Great choice and value
I ordered 3 rugs. Very reasonable price, excellent selection an arrived on time.
12 février 2026
Avis spontané
Good product, easy to order
Ordering was very straightforward, they had exactly the product I needed and it arrived in a timely manner, very satisfied 😊
7 février 2026
Avis spontané
Super shop
Orders despatched & delivered really quickly, great products at excellent prices, can't fault this company
5 février 2026
Avis spontané
Great company
Fantastic company with an impressive range of products—I use them all the time and couldn’t be happier!
8 février 2026
Avis spontané
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