Initially overwhelmed with the choice of fabrics, Abby patiently guided me through all options and even allowed me to take fabrics home. Andrew came to measure up and explained fitting options. La... Voir plus
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Lisez les avis des autres
I purchased two sets of curtain poles in black nickel. After a few months the poles became scratched and corroded from the curtain eyelets, which was unexpected. On contacting Andrew at just poles he... Voir plus
The service at Just Sew (JustPoles) was fantastic. Donna who served us was extremely knowledgeable about the range of curtain poles available and helpful with her suggestions and ideas. The order p... Voir plus
I was looking for some curtain pole supports which I knew the manufacturer had discontinued. I asked their customer service to make sure their stocks were of the "old type" rather than the new ones. I... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Just Poles are a UK based curtain pole and curtain track specialist. Our website is the UK`s largest online retailer of quality curtain poles and curtain tracks. We also manufacture bespoke curtains and soft furnishings. Our retail shop is based in the North East and offers the largest selection of top quality brand names such as Silent Gliss, Galleria, Alison Davies, Resina Design, Advent Designs, Byron and Byron, Lawson Johnston, Regency, Jones, Hallis Hudson, Rolls, Opus Studios, Speedy, Swish, Kestrel, Charles Rowley, Museum, Walcot House and many more. We also have a fantastic range of Tiebacks and trimmings to choose from. Visit our retail shop to see for yourself, a Huge display of curtain poles and curtain tracks. View Our Latest Collections Here. Browse by category, Manufacturer or if you are looking for a particular pole or track use our Search Feature. If you can`t find what you are looking for or need a little bit of advice please Contact us and one of our fully trained staff will be happy to help.
Coordonnées de contact
100 Newbottle Street, DH4 4AJ, Houghton-le-Spring, Royaume-Uni
- 01915849002
- sales@justpoles.com
- www.justpoles.com
4,2
Bien
433 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service
We needed 2 new brackets for our curtain pole. I found Just Sew on a search and wash able to easily find the right one. I ordered them late Thursday evening and they arrived in the post on Monday morning. Couldn't fault The service.
3 novembre 2013
Avis spontané
Nice quality pole -
Really pleased with my curtain pole from Just Poles - delivery was about 2 weeks after online order. Easy to install and this solid pole is great for my interlined curtains - good price too for this quality item.
2 novembre 2013
Avis spontané
Super efficient and very helpful staff
Great service and very helpful staff who we're accommodating and found solutions not problems to my needs.
2 novembre 2013
Avis spontané
superb service
Great product and unexpectedly speedy delivery. many thanks
31 octobre 2013
Avis spontané
Excellent service from start to finish
From the minute of ordering my curtain pole and hold backs, I received conformation of my order, followed by my delivery date which states up to 21 days (I received my order within 3 days and that was over the weekend). Have to say brilliant all round customer service and information and very good quality products. I would highly recommend shopping at Just Poles
30 octobre 2013
Avis spontané
No sooner ordered than delivered!
Website easy to use with handy measuring instructions. Poles ordered Monday afternoon delivered on Tuesday - excellent service. Recommended you to my neighbours who have ordered their pole today.
30 octobre 2013
Avis spontané
Poor
I ordered on the 7 th of October and took delivery yesterday. My order was over stg 1200. It was broken into parts requiring many days chasing of the courier company to take multiple delivery. After over 3 weeks of a wait on very expensive Alison Davies poles (not pointed out when purchasing and no information or follow up - I had to phone and email every time), the poles arrived yesterday wrapped in bubble wrap and with no fittings at all. I now face another wait while the specific screws are posted out to me. Worse still, is the attitude when their mistake was pointed out. Given I was charged stg 25 for delivery as well, I can on,y advise beware! Personally, I will be taking my business elsewhere next time.
30 octobre 2013
Avis spontané
Réponse de JUSTPOLES- Curtain poles and Curtain Tracks
Hello Fiona
Thank you for the review, but we seem to see that there seems to be quite a lot of negative and 99% of the order was as our terms and conditions and the review is slightly misguiding.
I think the facts of the order may needed to be pointed out as they are, yes you did have two deliveries, the first part was delivered in 3 days, the hand made poles you ordered did take longer.
7-10-13 You placed the order for 4 poles and accessories. The Alison Davies poles have a written statement of all poles take 10-21 days for delivery, which you said you were not aware of, but its clearly marked on every Alison Davies page.
11-10-13 2 Poles and accessories were delivered to Southern Ireland, and it may be worth pointing out that the goods do have a transit time of 2-3 days.
25-10-13- The final two hand made poles were dispatched from us after 18 days, and delivered on the 21st day, the poles that you ordered do state up to 21 days to delivery. As you can see the order was delivered just in time even outside of the UK.
30-10-13 With regard to your phone call this morning you pointed out on many occasions you had no fittings, but you repeatedly told the operator you could see the screw head, and this obviously confused the operator as you said you could see something we had not supplied ?????. You also make comment to the attitude of our staff, but you completely confused us by the statements made, and were very reluctant to let him speak, even as he repeatedly said we would send some screws out immediately.
4 small screws have been dispatched by royal mail recorded delivery and will be with you in the next couple of days.
We think if you actually take time to read our reply and think about the order, it was delivered in 2 consignments and on time, the small problem of missing screws has been rectified immediately.
Regards
Justpoles Customer Service Team.
Brill website to view
Everything from ordering to delivery was spot on. Will most definitely us this web site again with amount of choices and price. Brill👌
30 octobre 2013
Avis spontané
Great quality, fabulous product! I would recommend this company to all my friends!!Thx!!
I was very happy with my order! The curtain poles are of a high quality, I can see that they were hand made and I appreciate safe delivery - well rapped and arrived in perfect condition. I would shop with this company again, I have two bedrooms i need to buy curtain poles for, and I will get back to them when the time is right for me. Great selection! Very happy!!! Thank you!
29 octobre 2013
Avis spontané
Réponse de JUSTPOLES- Curtain poles and Curtain Tracks
Hello Helena
Thank you for the review, we are glad we met your expectations, and we look forward to seeing you again.
Regards
Justpoles Sales Team.
Perfect
I have used Just Poles twice already and so far experience was very good indeed. Speedy delivery, useful advice when needed, no problems with returns of damaged items .
No doubts will use them again !
28 octobre 2013
Avis spontané
Highly impressed
Knowledgable staff, excellent quality and super fast delivery. They even called to double check my slightly complicated order to make sure no errors had been made. Very impressed with the service and I have already recommended them to friends.
Very good value too.
26 octobre 2013
Avis spontané
Would recommend to others quick and speedy delivery good service all round
Very good quality products
25 octobre 2013
Avis spontané
Good quality product delivered quickly.
The product was just as described on the website and cheaper than the other two suppliers I had found. Delivered by post office in 3 days - we had been told it would take 7 days.
25 octobre 2013
Avis spontané
excellent service, helpful staff
The lady I spoke to was very helpful and the poles I ordered were delivered very promptly
21 octobre 2013
Avis spontané
metropole curtain fittings
These suppliers were helpful from the start . price and delivery very good and order was correct in all respects.
21 octobre 2013
Avis spontané
Very fast service, if only all companies were this good
Placed my order at 5 o'clock one day and by the same time next day it had been delivered. Excellent service.
18 octobre 2013
Avis spontané
Just excellent!
I'd recommend Just Sew to anyone. Donna in the shop is brilliant. She has an incredible knowledge of all products, she is very helpful but she's never pushy. I wouldn't buy anywhere else.
18 octobre 2013
Avis spontané
Very good service from Justpoles.
Good website and communication, fast delivery and good quality poles. Would certainly use again.
17 octobre 2013
Avis spontané
Excellent products from a reliable company.
I am delighted with the tassels which I ordered. They are very high quality. They arrived on time and the person who handled my order was polite and well-informed. I will definitely use Justpoles again.
15 octobre 2013
Avis spontané
Prompt service, great product
Extremely pleased with the curtain tie backs. They look really classy and were reasonably priced.
14 octobre 2013
Avis spontané
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