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Noté 5 sur 5 étoiles

Excellent alternative for students who don’t fit the mold of in-person High School! My son excelled at K12 due to the responsiveness of staff, and helpfulness of the admin team. They gave him all the... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

K12 is a great online schooling opportunity for kids and their customer service is excellent as well. They are easy to get a hold of if need be, friendly staff, and very attentive to your concerns or... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My son graduated with honors from here and has tried in college he started in highschool the teachers are exceptional!!!!! My son attended in elementary it was a different experience for him but th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The staff are all very helpful and patient. My child enjoys that she can ask questions and get the help she needs and not feel like she's annoying or bothersome. I appreciate the emails it helps me es... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de services d'éducation et d'orientation professionnelle
  2. aussi dans
  3. Centre d'éducation
  4. École
  5. Institution éducative

À propos de K12

Écrit par l'entreprise

For more than 25 years, K12 has been a trusted leader in online education. We support students from pre-K through 12th grade with a flexible, accredited online learning experience that fits the way families live and learn today.

Our award-winning curriculum is built specifically for online learners, combining academic excellence with real-world readiness.

When you choose a K12-powered school for your child, you’re getting more than just a curriculum—you’re joining a community. Students benefit from built-in tutoring, career and college prep services, and opportunities to connect and grow through clubs, competitions, and enrichment programs.

Coordonnées de contact


4,4

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,4

Tous les avis

(2 870)

1 971 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Good experience

They did a good job helping us navigate the senior year of my sons school year. Good to deal with overall great experience

6 avril 2026
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Réponse de K12

We're so happy to hear we could help you navigate your son's senior year and that you had a great experience overall! Thank you for sharing your positive feedback.

Noté 2 sur 5 étoiles

The new k12 launch pad is incredibly…

The new k12 launch pad is incredibly unhelpful, classes are too early for children in central time zone,

10 août 2026
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Réponse de K12

We appreciate your feedback regarding the new launch pad and class scheduling. We understand your concerns about the early class times. To help us improve, please also submit your feedback in the K12 School (OLS) or send us an email to help@k12.com.

Noté 1 sur 5 étoiles

Communication is bad

Communication is bad. Emails are incorrect. Assignments show up on our end after date due. Attempts at calls or texts receive no response to teachers. Wait time for IT is long. Computer signed my child out during session. Had to reset password. Had parents who had been in program for years recommend K12 but since the switch in software it's been horrible. Will not recommend.

10 août 2026
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Réponse de K12

We sincerely apologize for the frustrating experience you've had with our program, especially with the communication issues and technical difficulties. We understand how disruptive these problems can be to your child's learning. Please send us an email at help@k12.com so we can provide further assistance and address these concerns.

Noté 1 sur 5 étoiles

They rejected my son’s application…

They rejected my son’s application because they didn’t like his disciplinary record. It shouldn’t be any of their business. I’m trying to keep him on the straight and narrow, and all they did was cause me stress. So now we are going to a school that smells like weed.

14 août 2026
Avis spontané
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Réponse de K12

Thank you for sharing your concerns regarding your son's application. We understand this situation has caused you stress, and we regret that we could not meet your expectations. We wish your son the best in his new school.

Noté 1 sur 5 étoiles

I wouldn’t put my son in this school…

I wouldn’t put my son in this school for nothing they’re no help worst online school ever

12 août 2026
Avis spontané
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Réponse de K12

We are truly sorry to hear about your negative experience with your school. We understand your frustration and appreciate you bringing these concerns to our attention. We are always working to improve our services and your feedback is invaluable.

Noté 5 sur 5 étoiles

They have been a blessing to us.

They have been a blessing to us.

10 août 2026
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Réponse de K12

We are so happy to hear that we have been a blessing to you. Your kind words truly mean a lot to us, and we appreciate your feedback.

Noté 5 sur 5 étoiles

User-friendly

User-friendly, easy access, and good content.

26 juin 2026
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Réponse de K12

We're so happy to hear you found our service user-friendly and the content valuable. We truly appreciate your positive feedback!

Noté 5 sur 5 étoiles

We love the school

We love the school and the reason why we do so much it’s because they really work well with children with special needs and have a IEP!!! and if a child has it where they need any help on something they really try to help them. I would recommend the School to anyone and everyone.

10 août 2026
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Réponse de K12

We're so happy to hear that our school has been such a positive experience for your child, especially with our support for special needs and IEPs. We truly strive to help every child succeed, and your recommendation means a lot to us!

Noté 5 sur 5 étoiles

It's a great school

It's a great school, but when the students ask for help or advice, don't send videos; help physically and personally. There are some kids out there who need it, but overall, the school is greatgreat.

10 août 2026
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Réponse de K12

We're so glad to hear you think our school is great! We appreciate your valuable feedback regarding in-person support for students, and we will certainly take this into consideration.

Noté 5 sur 5 étoiles

It was the best decision I ever made…

It was the best decision I ever made for me and my children no more running late or car lines no missing school children are happy I'm happy

10 août 2026
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Réponse de K12

We are so happy to hear that our school has made such a positive difference for you and your children! It's wonderful to know everyone is happy and thriving.

Noté 1 sur 5 étoiles

Horrible staff

I have called 10 different times referring to my transcript and college bridge certificates (I wouldn't need them if they would have sealed it at the graduation), and no one has called me back!!! I am an alumnus at K-12 Hallsville and I could not be more disappointed in this staff!!

9 août 2026
Avis spontané
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Réponse de K12

We are truly sorry to hear about the difficulties you've experienced trying to reach us regarding your transcript and certificates. We understand your frustration. Please submit an email to help@k12.com along with your information so that we can look into this. Thank you for your patience.

Noté 1 sur 5 étoiles

Indiana digital gate sucks 👎

Over the years we have attended my child with Indiana digital gateway and K12 online for the last couple years and I must say I'm very disappointed as a parent with a child that is autistic and has IEP both the state of Indiana he had got approved a few weeks back to 10 fifth grade starting yesterday August 6th he went to his first class yesterday was very happy even took his math test however coming to find out this morning his username and password was locked through Indiana digital gateway without warning without notice without a letter without a phone call without anything so he cannot attend his class and my child is very sad that he cannot attend his class especially disappointment with Indiana with the legal document which is IEP and also autism to deny a child and education

7 août 2026
Avis spontané
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Réponse de K12

We are truly sorry to hear about the difficulties your child experienced with accessing their online classes, especially given their specific needs and approved IEP. We understand how frustrating and upsetting this situation must be for your family, and we sincerely regret any distress caused by the sudden lockout without prior notification. We are committed to ensuring all students receive the education they deserve. We are actively investigating this issue to prevent such occurrences in the future and ensure seamless access for all students. If you are open to it please send us an email at help@k12.com so that we can take a closer look into this.

Noté 1 sur 5 étoiles

A hot mess

This was the single worst online learning experience we have ever had with any school. I had used K12 before for middle school (for another student) and it was good, unfortunately the high school leaves a lot to be desired. I very much agree with the other reviews in that your school is NOT friendly for the neurodivergent students. Which is interesting because my other student had a 504 and a plan at the middle school K12 and it was good. We have moved between states and I was recommended K12 by our doctor. My student is in the middle of diagnosing and we haven’t needed school assistance because he is high functioning, he is just very quiet. I do not think he needs a 504. We also had an amazing experience at Connections Academy in the state we lived previously and they worked with him in his quietness so he did not get overwhelmed. I think if we continued here he would need a 504 so the teachers would just know, not because he needs assistance in testing. We were not informed of the camera and microphones policy beforehand. Instead we were told it’s loosely based on the school and teacher, which was ok. However, on my students first day he was having trouble getting his camera on and he was called out by name in front of the class about it and the teacher referred to it as an altercation? He was visibly shaken. Another teacher said they would be reported and disciplined if they did not use their camera. Yet another teacher said they didn’t care. That is a huge gap in policy. The school should really stress that policy gap ahead of time because for a neurodivergent person that can be devastating when told to you in such a contradictory way on the first day. When you have ADHD (I also have it) you can also get fixated on disorganization and it can be overwhelming. That being said, the dashboard was not user friendly at all. Nothing was prepared on the first day. We had no class schedule. There was a feedback column full of classes he did not have with wrong dates. Luckily, the English teacher was organized and we were able to figure out that there are 3 different schedules and we were on a homeroom schedule? However, the homeroom teacher messed up his schedule and he had the homeroom teachers class twice. Instead of informing on what to do, the teacher told him to “bounce” on over to the other class? He had no idea how to do that. I had to pull the courses to see which class it was and there was no way to access it? Unfortunately, we are now stuck at the school because the other online school is at capacity and we have been waitlisted. I am not looking forward to the teaching experience because I am scared for my child.

6 août 2026
Avis spontané
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Réponse de K12

e’re truly sorry to hear about the experience you and your student have had. 💙 We can understand how upsetting and overwhelming this must have been, especially when your goal was to find a supportive learning environment for your child. The concerns you shared about communication, consistency, classroom expectations, and getting started on the first day are important, and we appreciate you taking the time to explain what happened in such detail.

We’re especially sorry to hear that your student felt shaken during those first-day interactions. Every student deserves to feel welcomed, respected, and supported as they navigate a new school environment. We understand why this experience has left you feeling concerned about continuing.

Thank you for sharing your feedback with us. We know this may not have been the experience you hoped for, and we truly appreciate you bringing these concerns to our attention. 💙

Noté 1 sur 5 étoiles

We are trying to return but are…

We are trying to return but are encountering problems because the software is mixing our old and new accounts. This has made it impossible for my son to attend. I have been reaching out to them since this past Sunday, 8/2. So far, my son hasn't been able to log in, and no one has offered any serious attempt at help. We'll probably return to his old school. AZVA used to be amazing, not anymore.

6 août 2026
Avis spontané
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Réponse de K12

We’re really sorry to hear about the difficulties you and your son have been experiencing while trying to return to AZVA. 💙 We understand how frustrating it must be to have him unable to log in and miss school, especially after reaching out for help since 8/2. We truly appreciate you taking the time to share your experience with us.

For additional assistance with the account and login issues you’re experiencing, please reach out to help@k12.com. Our team can help direct you to the appropriate support for your situation. We hope things get resolved soon and that your son can get back to learning! 💙📚

Noté 5 sur 5 étoiles

Staff are amazing

Staff are amazing! Very engaging and resourceful!

22 avril 2026
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Réponse de K12

We are so glad to hear that our staff made such a positive impression! Your kind words about their engagement and resourcefulness are truly appreciated.

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