Excellent alternative for students who don’t fit the mold of in-person High School! My son excelled at K12 due to the responsiveness of staff, and helpfulness of the admin team. They gave him all the... Voir plus
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Excellent alternative for students who don’t fit the mold of in-person High School! My son excelled at K12 due to the responsiveness of staff, and helpfulness of the admin team. They gave him all the... Voir plus
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K12 is a great online schooling opportunity for kids and their customer service is excellent as well. They are easy to get a hold of if need be, friendly staff, and very attentive to your concerns or... Voir plus
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My son graduated with honors from here and has tried in college he started in highschool the teachers are exceptional!!!!! My son attended in elementary it was a different experience for him but th... Voir plus
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The staff are all very helpful and patient. My child enjoys that she can ask questions and get the help she needs and not feel like she's annoying or bothersome. I appreciate the emails it helps me es... Voir plus
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11720 Plaza America Drive, 20190, Reston, Etats-Unis
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We care about kids! Our virtual model makes K-12 education accessible for military families and really anyone else who needs flexibility.

Réponse de K12
My child has far more succeeded in ALDCA than she has ever in any public school we’ve attended. I love the schools morals and the connection that each teacher has with their class. I made the best choice to change my daughter to ALDCA and seen the tremendous change of her grades and wanting to go to school, that I have signed my son up as well. We love you ALDCA! Thank you!

Réponse de K12
K12 works for my grandson. He suffers severe separation anxiety. For being able to do school at home with me is a perfect solution. I like knowing exactly what is going on in his studies.

Réponse de K12
The flexible hours and wonderful teachers and all the hard work the teachers put into helping the kids if they are having trouble is some of the reasons we like TNVA.

Réponse de K12
I love the flexibility and how helpful and polite the teachers are.

Réponse de K12
We have been with LAVCA for 2 years now and both years were exceptional. We love the flexibility of course instruction and the staff and teachers are on point. It's easy to communicate any concerns with teachers. They respond quickly and efficiency. The classes offered are grade specific and thorough. The staff were helpful in getting Amelia where she needed to be to graduate on time with the opportunity to get a TOPS scholarship. We are looking forward to her Senior year!

Réponse de K12

Réponse de K12
My kids currently go to this school as of right now. The teachers communication with the us is ridiculous. They are horrible at communication. I don't recommend.

Réponse de K12
I really love online schooling,.There are several ways the kids have an option to recieve one on one help if needed. If you need to miss a school session the have recordings the kids go to so they don't actually miss anything. My kids don't have to struggle with peer pressure they get from kids at school. I really appreciate and love online schooling.

Réponse de K12
K12 has been a total disappointment. I can never get in touch with my son's teachers and have been requesting his transcripts for a month with absolutely no response from any avenue I've pursued. The only time you ever hear from anyone from this school is when they want to sell you next year's tuition. The complete disregard and lack of care for my son's instruction is alarming. I can't get him into a new school that actually cares and communicates without his transcripts. Refusing to send them or respond to these requests but non-stop sales calls is very telling of the company and its primary focus. Hint - it isn't the students. Very disappointing.

Réponse de K12

Réponse de K12
We love Maine Virtual Academy . I wished I knew about it sooner . I would have enrolled all three of my children .

Réponse de K12
I enrolled my daughter in Keystone/K12 on May 19, 2026. Today is May 28th, and her classes have still not been loaded into her account.
Since enrollment, I have called multiple times and experienced consistently poor service:
My first call resulted in being transferred to an unrelated Medicare line.
On the next call, a representative assured me the classes would be loaded within 24 hours. They were not.
The following day, I was placed on hold and transferred back to the main voicemail menu, effectively ending the call without assistance.
I then reached a Level 2 associate who stated the account had been escalated and that classes would be loaded within 48 hours. She also promised a callback or email update. No follow-up call or email was ever received.
I was also told that Manager Heather would follow up. She never did.
On my most recent call, I spoke with Jeremey at Level 1 support. He placed me on hold and transferred me back to the main menu. I had to call again, explain the entire situation, and request to speak with a manager.
After nine days, my daughter still cannot start her schooling. This level of service is completely unacceptable. As someone who has directed a customer service organization for over 25 years, I am shocked by the lack of professionalism, accountability, and basic follow-through from Keystone/K12’s support team.
It is very apparent that no one in this customer service organization can put you in contact with someone that can actually help.
I'm sure they will answer this review with we are sorry to hear about your troubles but if you would just call us one more time.
I did call many times and while traveling overseas. You wasted so many hours of my time. Now you might change your ways when i call next time. I very seriously doubt it.

Réponse de K12

Réponse de K12
Staff members are really amazing I can’t thank them enough for all their hard work and dedication for their students. Support is always there and are willing to help. They truly do go above and beyond.

Réponse de K12
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