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Noté 5 sur 5 étoiles

Excellent alternative for students who don’t fit the mold of in-person High School! My son excelled at K12 due to the responsiveness of staff, and helpfulness of the admin team. They gave him all the... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

K12 is a great online schooling opportunity for kids and their customer service is excellent as well. They are easy to get a hold of if need be, friendly staff, and very attentive to your concerns or... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My son graduated with honors from here and has tried in college he started in highschool the teachers are exceptional!!!!! My son attended in elementary it was a different experience for him but th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The staff are all very helpful and patient. My child enjoys that she can ask questions and get the help she needs and not feel like she's annoying or bothersome. I appreciate the emails it helps me es... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de services d'éducation et d'orientation professionnelle
  2. aussi dans
  3. Centre d'éducation
  4. École
  5. Institution éducative

À propos de K12

Écrit par l'entreprise

For more than 25 years, K12 has been a trusted leader in online education. We support students from pre-K through 12th grade with a flexible, accredited online learning experience that fits the way families live and learn today.

Our award-winning curriculum is built specifically for online learners, combining academic excellence with real-world readiness.

When you choose a K12-powered school for your child, you’re getting more than just a curriculum—you’re joining a community. Students benefit from built-in tutoring, career and college prep services, and opportunities to connect and grow through clubs, competitions, and enrichment programs.

Coordonnées de contact


4,4

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,4

Tous les avis

(2 870)

1 971 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great online school

Great online school

16 avril 2026
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Réponse de K12

We appreciate your support and kind words. Thank you for choosing our school!

Noté 5 sur 5 étoiles

We care about kids

We care about kids! Our virtual model makes K-12 education accessible for military families and really anyone else who needs flexibility.

8 juin 2026
Avis spontané
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Réponse de K12

We are so glad our virtual model provides accessible and flexible K-12 education for all families. Thank you for your kind words!

Noté 5 sur 5 étoiles

My child has far more succeeded in…

My child has far more succeeded in ALDCA than she has ever in any public school we’ve attended. I love the schools morals and the connection that each teacher has with their class. I made the best choice to change my daughter to ALDCA and seen the tremendous change of her grades and wanting to go to school, that I have signed my son up as well. We love you ALDCA! Thank you!

28 mai 2026
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Réponse de K12

Thank you so much for sharing this wonderful feedback. We’re truly grateful to hear how well your daughter is thriving at ALDCA, and it means a great deal to know that her experience has been so positive. Seeing her confidence grow, her grades improve, and her excitement for school return is exactly what we hope for every student.

We’re also honored that you chose to enroll your son as well. The trust your family has placed in us is something we value deeply. Our teachers and staff work hard to build meaningful connections and uphold strong school values, and it’s heartwarming to hear that this has made a difference for your family.

Thank you again for your kind words and for being part of the ALDCA community. We’re cheering both of your students on every step of the way.

Noté 1 sur 5 étoiles
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Réponse de K12

We’re so sorry to hear this was your experience and appreciate you sharing your feedback. We’d like the opportunity to learn more and address any concerns you may have. Please reach out to us at help@k12.com with more details so our team can assist.

Noté 5 sur 5 étoiles

K12 works for my grandson

K12 works for my grandson. He suffers severe separation anxiety. For being able to do school at home with me is a perfect solution. I like knowing exactly what is going on in his studies.

5 juin 2026
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Réponse de K12

Thank you for taking the time to share your experience! We’re so glad this has been a good fit for your grandson and your family.

Noté 5 sur 5 étoiles

The flexible hours and wonderful…

The flexible hours and wonderful teachers and all the hard work the teachers put into helping the kids if they are having trouble is some of the reasons we like TNVA.

5 juin 2026
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Réponse de K12

Thank you for your thoughtful feedback! We’re glad to hear the flexible schedule and dedicated teachers have made such a positive impact.

Noté 5 sur 5 étoiles

I love the flexibility and how helpful…

I love the flexibility and how helpful and polite the teachers are.

27 avril 2026
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Réponse de K12

We appreciate your kind words about our flexible approach and our teachers' helpfulness and politeness. Thank you for your feedback.

Noté 5 sur 5 étoiles

We have been with LAVCA for 2 years now…

We have been with LAVCA for 2 years now and both years were exceptional. We love the flexibility of course instruction and the staff and teachers are on point. It's easy to communicate any concerns with teachers. They respond quickly and efficiency. The classes offered are grade specific and thorough. The staff were helpful in getting Amelia where she needed to be to graduate on time with the opportunity to get a TOPS scholarship. We are looking forward to her Senior year!

6 avril 2026
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Réponse de K12

Thank you for recognizing the dedication of our teachers and staff. We truly appreciate your trust and partnership. We are excited to be part of Amelia's senior year and can't wait to see all she accomplishes in the year ahead. Wishing her continued success!

Noté 5 sur 5 étoiles

Very convenient and my daughter loves…

Very convenient and my daughter loves it.

21 avril 2026
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Réponse de K12

Thank you so much for your kind feedback! We’re thrilled to hear that your daughter is enjoying her experience. Wishing her continued success!

Noté 5 sur 5 étoiles

Knowing the teacher

The teacher were help to my daughter

28 mai 2026
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Réponse de K12

We’re so glad to hear about your positive experience! Supportive teachers make all the difference!

Noté 2 sur 5 étoiles

My kids currently go to this school as…

My kids currently go to this school as of right now. The teachers communication with the us is ridiculous. They are horrible at communication. I don't recommend.

15 mai 2026
Avis spontané
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Réponse de K12

We’re so sorry to hear that your experience hasn’t met expectations. We know how important it is for families to feel informed and supported. We’d appreciate the opportunity to learn more and help make things better. Please reach out to us at help@k12.com with additional details—we’re happy to assist and work toward a resolution.

Noté 5 sur 5 étoiles

I really love online schooling,.There…

I really love online schooling,.There are several ways the kids have an option to recieve one on one help if needed. If you need to miss a school session the have recordings the kids go to so they don't actually miss anything. My kids don't have to struggle with peer pressure they get from kids at school. I really appreciate and love online schooling.

22 avril 2026
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Réponse de K12

Thank you so much for your feedback! We’re thrilled to hear your family is enjoying the experience and finding it to be a great fit.

Noté 1 sur 5 étoiles

K12 has been a total disappointment

K12 has been a total disappointment. I can never get in touch with my son's teachers and have been requesting his transcripts for a month with absolutely no response from any avenue I've pursued. The only time you ever hear from anyone from this school is when they want to sell you next year's tuition. The complete disregard and lack of care for my son's instruction is alarming. I can't get him into a new school that actually cares and communicates without his transcripts. Refusing to send them or respond to these requests but non-stop sales calls is very telling of the company and its primary focus. Hint - it isn't the students. Very disappointing.

1 avril 2026
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Réponse de K12

Thank you for sharing your feedback. We understand how frustrating it can be when you're trying to obtain important records for your student, and we take concerns about communication seriously.

Because we cannot discuss student-specific information in a public forum, we encourage you to contact our support team directly at help@k12.com so we can review your situation and help connect you with the appropriate department.

Noté 5 sur 5 étoiles

Its a great school

The staff is great and the kids learn and have fun with it

28 mai 2026
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Réponse de K12

Thank you for your thoughtful words. We’re proud of our team and are so glad to hear they’ve helped create a positive and engaging learning experience!

Noté 5 sur 5 étoiles

We love Maine Virtual Academy

We love Maine Virtual Academy . I wished I knew about it sooner . I would have enrolled all three of my children .

6 avril 2026
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Réponse de K12

Thank you so much for sharing your experience. It means a great deal to hear that your family has had such a positive connection with our school. We’re grateful to be part of your child’s learning journey!

Noté 1 sur 5 étoiles

Worst Customer Service Experience Ever

I enrolled my daughter in Keystone/K12 on May 19, 2026. Today is May 28th, and her classes have still not been loaded into her account.

Since enrollment, I have called multiple times and experienced consistently poor service:

My first call resulted in being transferred to an unrelated Medicare line.

On the next call, a representative assured me the classes would be loaded within 24 hours. They were not.

The following day, I was placed on hold and transferred back to the main voicemail menu, effectively ending the call without assistance.

I then reached a Level 2 associate who stated the account had been escalated and that classes would be loaded within 48 hours. She also promised a callback or email update. No follow-up call or email was ever received.

I was also told that Manager Heather would follow up. She never did.

On my most recent call, I spoke with Jeremey at Level 1 support. He placed me on hold and transferred me back to the main menu. I had to call again, explain the entire situation, and request to speak with a manager.

After nine days, my daughter still cannot start her schooling. This level of service is completely unacceptable. As someone who has directed a customer service organization for over 25 years, I am shocked by the lack of professionalism, accountability, and basic follow-through from Keystone/K12’s support team.

It is very apparent that no one in this customer service organization can put you in contact with someone that can actually help.

I'm sure they will answer this review with we are sorry to hear about your troubles but if you would just call us one more time.

I did call many times and while traveling overseas. You wasted so many hours of my time. Now you might change your ways when i call next time. I very seriously doubt it.

25 mai 2026
Avis spontané
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Réponse de K12

We sincerely apologize for the frustration and time this situation has caused you. We recognize how important it is for your daughter to begin her schooling without delay, and it’s clear we did not meet expectations here.

We will be reaching out via email to work with you directly and lend a hand in getting this resolved as quickly as possible.

Noté 5 sur 5 étoiles

Staff members are really amazing I…

Staff members are really amazing I can’t thank them enough for all their hard work and dedication for their students. Support is always there and are willing to help. They truly do go above and beyond.

28 mai 2026
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Réponse de K12

Thank you so much for your kind feedback. We’re grateful to have such a dedicated team working closely with our students and families. It means a lot to know their commitment is making a positive impact!

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