Kckarsuk Avis 

28
TrustScore 4 sur 5

4,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Purchased my new Mercedes from this garage today. Good customer service, value for money and an excellent car that me and the family are so happy with. Thank you guys. My second purchase from these gu... Voir plus

Noté 1 sur 5 étoiles

Your response to my review is absolute rubbish. Yes, the car went back to you twice the car went to linleys who did a health check on the vehicle and gave a shocking report, the oil repair you did was... Voir plus

Noté 5 sur 5 étoiles

Two months on I’m still really pleased with my purchase. The car has been running perfectly with no issues at all, and it’s exactly what I was hoping for . The whole buying experience still stands out... Voir plus

Noté 5 sur 5 étoiles

I visited KC KARS to purchase my Corsa Kay was very patient, professional and very helpful. I loved my Corsa, great price and looked beautiful and well presented . I would 100% recommend KC KARS UK... Voir plus


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

28 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

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4,0

Tous les avis

(28)

28 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Your response to my review is absolute…

Your response to my review is absolute rubbish. Yes, the car went back to you twice the car went to linleys who did a health check on the vehicle and gave a shocking report, the oil repair you did was clamped up with a metal clip and not properly replaced. Hence, you bodged it up to get it through its mot, you made your threats to lock us in the building and I have seen other reviews on you threating to hit customers, the car i bought has been back for multiple repairs and wasn't able to drive it till all repairs were done, yiu are a poor poor company to buy a vehicle from.

9 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Very friendly

Very friendly, happy family business
Car was as described
They were happy for me to drive away same day but I decided to come back.
Had any outstanding tasks sorted on the car.
Happy with service :)

15 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

I have only given them 1 star as that…

I have only given them 1 star as that is the lowest it would let me give. We purchased a car off them nearly 5 weeks ago and have been waiting for the log book to come back so the tracker could be changed over to us as our insurance insisted the vehicle was tracked. we have waited for the 4 weeks as the DVLA has stated before we could chase them. Today we contacted the DVLA to be told the the las request to change the log book was 2023. I contact KC Kars to find out why they did not do it straight away to be told they do them in batches. As a result our insurance has cancelled our policy as we could not prove the tracker within the given time frame costing us £100's of pounds and a black mark on our insurance record. I will be perusing this company for all of my losses due to their negligence.

14 juillet 2026
Avis spontané
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Réponse de Kckarsuk

Thank you for your review. We are sorry to hear that you are dissatisfied with your experience.

At no stage prior to your recent contact did you raise any concerns with us regarding the V5C or advise that you had not received it. As soon as you contacted us, we investigated the matter immediately. We explained that the member of staff who deals with DVLA V5 notifications was not in the office at the time, and that upon their return the matter would be reviewed as a priority to establish exactly what had happened.

Our records indicate that issues were encountered when the notification was initially being processed electronically, which prevented it from being completed successfully. Once this was identified, the matter was dealt with by submitting the notification to the DVLA by post for processing.

We are sorry to hear that you have experienced difficulties with your insurance. However, insurers do not ordinarily cancel a policy without first contacting the policyholder and providing an opportunity to provide the required information or remedy the issue. You did not contact KC KARS regarding any urgency with your insurance or advise us that your policy was at risk until your recent telephone call. Had you made us aware of this sooner, we would have investigated the matter immediately, as we did once you brought it to our attention.

During your telephone calls yesterday, we explained that the member of staff responsible for processing DVLA notifications was unavailable and that, upon their return, the matter would be investigated as a priority. Despite this, multiple calls were made before we had the opportunity to complete that investigation.

We do not accept that KC KARS has acted negligently.

Noté 5 sur 5 étoiles

Excellent garage …

Purchased my new Mercedes from this garage today. Good customer service, value for money and an excellent car that me and the family are so happy with. Thank you guys. My second purchase from these guys.

10 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service they couldn't do…

Excellent service they couldn't do enough to help, Kay was fabulous and very helpful. The car was immaculate and presented very well. We highly recommend them for the efficient service they offer

30 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

I visited KC KARS to purchase my Corsa …

I visited KC KARS to purchase my Corsa Kay was very patient, professional and very helpful. I loved my Corsa, great price and looked beautiful and well presented . I would 100% recommend KC KARS UK rest cars and great prices, with very friendly and helpful staff.
Thank you KC KARS for my lovely car . 😊

19 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent experience …

Two months on I’m still really pleased with my purchase. The car has been running perfectly with no issues at all, and it’s exactly what I was hoping for . The whole buying experience still stands out smooth and professional. I’d definitely recommend them

1 avril 2026
Avis spontané

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