Keepitpersonal Avis 697

Absolutely fantastic!!!!

The most friendly, prompt and professional company I’ve ever had the pleasure of dealing with. I ordered a gift for a friend of mine and I unfortunately uploaded the wrong logo for engraving. I emailed to ask if I could change the logo. Which they quickly responded asking me to send the correct logo over, not only did they go the extra mile put my order on hold until the correct logo was sent through. The correct logo was the wrong format and they converted it for me saving me time and hassle. 10/10 all round brilliant service!

Outstanding customer service!!
Ordered 2 personalised frames from them and they arrived promptly. Unfortunately 1 of the frames engraving wasn’t clear in the middle, I emailed them and they replied first thing the next morning asking for a photo of the engraving. As soon as I sent that, they’ve emailed back saying a replacement will be dispatched to me the same day.

Mistakes happen but the customer service to handle it has been AMAZING! 5 stars ⭐️⭐️⭐️⭐️⭐️

Excellent customer service. One item I ordered arrived a little flawed, and on contacting the company they immediately issued a replacement without quibble.

Just want to say I ordered 2 gifts from keep it personal and got to say how happy I was with them from putting my order in till it been delivered prices are really good and the quality of goods are perfect I will be ordering from you again and will be recommending you to my friends
Once again thank you

Wow! The items I ordered were absolute perfection….. From choosing items to delivery Keep It Personal were super! I was overwhelmed with the glass and all it’s beautiful wrapping the nurse who it is for will love it! The 2 personalised keyrings I ordered are stunning and excellent quality perfect stocking fillers -my daughters are going to love them!
Will definitely be a regular customer and highly recommend Keep It Personal to anyone who is looking for that special personalised gift!
Thank you!

quick service and a great quality product. will be ordering more as im really impressed

Excellent service, decent quality product and a good price. Delivery was impressively fast.
The only thing spoiling it was charging extra to have the glass in a box which felt like a bit of unnecessary and opportunistic upselling for something that should have been included, but not enough to detract from an overall 5* rating.

Just recieved my order and am blown away by the quality and wrapping, will certainly be using this company again and will tell all my friends to do so ,excellent.

This is the second time I have ordered a product from this amazing company, I made a mistake with my order and a lovely lady emailed me said that I had duplicated my order, was it two a needed. She sorted the order out for me and the order was there two days later. My purchase is beautiful, my friend shed cries of happiness when I gave it to him. Would definitely recommend this business to my friends. And I will definitely be using them again.

Excellent company.
I ordered a personalized mug for my granddaughter’s birthday.
I am delighted with it.
I was kept informed at every stage of the ordering and delivery process which was very prompt.
It came boxed too which was a bonus.
I can highly recommend Keep it Personal and will definitely use them again.

So Easy!
Bought it, personalised it, paid and boom it arrived!
Sounds easy but trust me not ever outlet provides good service. I loved that I could see my personalisation as it would look. The item came super quick and I've had great service from customer support.

Absolutely

Great customer service, I wasn’t happy with the order I received and I was contacted & offered a free replacement.

Thanks again.

My daughter loved the mug I designed for her and it was delivered so quickly to the promised timescale. A really nice idea for her just moved into uni digs and a good price. I snuck in a lovely little hug token too, she loved them both.

Ordered the Champagne Flutes for my daughters wedding. I ordered the above on 31st August. They arrived on Saturday 2nd September. So quick and Personalised too. Great post and packaging excellent service. Thankyou

Thank you so much for the safe delivery of the Engraved Silver Wedding Frame with Diamante Crystals. It is perfect and is everything I was looking for. Really good value for money and great quality. The process from ordering to delivery was perfect. Thank you again. My daughter and son in law will love it.

Beautiful glass for 60th present. Pleased with quality and packaged beautifully. Would highly recommend.

After searching for a silver photo frame for a wedding, I'm so pleased to have come across Keep It Personal. The personalised diamante silver frame, together with personalised champagne glasses are stunning! The web pictures look only half as nice as the actual items. They arrived 2 days later too, well-packaged in bubble wrap and boxed. I know where to go for anything else and can definitely recommend!!

So happy with this company. We got personalised teacher gifts last year and again this year, they were great. After losing our beautiful and much loved dog 2 weeks ago, we ordered some cushions with her picture on a personalised tree decoration. They arrived today and are absolutely beautiful, such good quality and the pictures have come out amazing. The tree decoration is also exactly what I wanted. We couldn’t be happier with them or recommend them enough 😊

Delighted to have found this company!
My personalised orders were sooo easy to place online and arrived super quickly. They are exactly as expected so I'm really happy. I've used this company twice now & highly recommend them!