Kidsbedsonline Ltd Avis 

446
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The customer service was great. Mark Moore responded to my queries promptly. I had to delay the delivery by two weeks as I was about to go on holiday. My delivery date was rescheduled. Moreover, the b... Voir plus

Noté 5 sur 5 étoiles

Great bed, really solid and good quality. Easy to arrange delivery, and we paid for the assembly service which was worth every penny - took them just over an hour to build a high sleeper with desk and... Voir plus

Noté 5 sur 5 étoiles

Delivery was easy to arrange, very happy with the quality of the loop midsleeper bed. Daughter says its so comfy she didnt want to get out of it this morning, has really maximised the space in her sma... Voir plus

Noté 5 sur 5 étoiles

My experience with Kidsbedsonline has been great and so refreshing because you rarely receive service a third of what we experienced anymore. Prior to the order all my questions regarding... Voir plus

À propos de l'entreprise

  1. Magasin de meubles pour enfants

Écrit par l'entreprise

kidsbedsonline.com are the UK's original childrens bed specialists. We supply a range of beds & mattresses for children of all ages. shop now!


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

446 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,6

Tous les avis

(446)

37 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Delivery and install

Great communication regarding delivery. On the day the installer was prompt and efficient and the bed looks great. It feels very sturdy, has lots of storage space and my son is extremely happy.

2 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Good experience using this company

Good experience using this company, quick delivery and customer service was fast at replying to questions. We had one item which had a small bit of damage to it, I emailed pictures and details of the part and a new one was sent out the following day. Thank you for a helpful and easy purchase!

5 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Really great service

Really great service. Bed delivered really quickly and no issues whatsoever. Would definitely use this site again

19 août 2024
Avis spontané
Noté 1 sur 5 étoiles

Missing items

Ordered a triple bunk bed and one of the boxes sent was in the wrong colour. Spoke to customer service who said they would contact the warehouse to send out the correct box and arrange collection of the wrong one in 2 days time. Nothing came on the Friday and the wrong box was eventually collected on the following Tuesday and no sign of our missing parts. Keep getting told it's been delivered NO IT HASNT! The delivery company did turn up Friday evening trying to deliver some different furniture for another customer down the road and when they looked at the delivery notes they had for our house was showing as missing. we now have 3 children sleeping on mattresses on the floor for the last week, paid for a bed that we only have part of and no resolution in sight and going round in circles. Incompetent at best.

7 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Lovely bed

Bed delivered on time, intact, took a while to put up, but is a lovely sturdy bed and my son loves it! Also when I had to contact kidsbedsonline they promptly and thoroughly answered my queries.

12 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Estella high sleeper gaming bed

My son loves his new bed. It's a great bed to have as he's getting older. It feels very sturdy and well made. We added the assembly service which was great! Super fast too!

6 août 2024
Avis spontané
Noté 4 sur 5 étoiles

Great product

Great product. Although originally not in stock the shuttle white small double sleeper has lived up to expectations and my daughter loves it. The team were helpful all the way, although there were some communication mix ups, these things do happen. Would recommend.

24 juillet 2024
Avis spontané
Noté 4 sur 5 étoiles

The bed itself when assembled is a…

The bed itself when assembled is a lovely sturdy bed I love it! But none of the stuff was labelled all the screws we’re mixed up which caused me to screw through a piece of wood, the instructions and the way the tools came were shocking that’s why I marked it down cause it’s a beautiful bed it should of took a maximum of about 1 and half 2 hours to build but took us about 5 with everything mixed up and not labelled.

8 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Good Customer Service.

Quick to address my delivery issue .

8 juillet 2024
Avis spontané
Logo de Kidsbedsonline Ltd

Réponse de Kidsbedsonline Ltd

Thank you for your review. Can you please supply your order number because we do not sell storage boxes and we don’t recognise your comments?

Noté 5 sur 5 étoiles

Fantastic kids bed, very pleased

Purchased a Julian Bowen Stella Mid Sleeper.

Bed was dispatched within a few days of order, I chose the delivery date and it arrived on time, and a time window was sent in advance.

The bed itself took my husband about 3 hours to put together, but very easy, and it's very sturdy and well made. It looks great and my 4yr old loves it! The drawers work really well and we had absolutely no issues. I also got a mattress with it which I think for the price, is very good quality. Overall super happy with my kids bed!

6 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Good experience and Product is nice

Good experience. Journey from order till delivery it is very clear in process. Very much supportive. Got good response customer care. We bought Ecilpse Bunk Bed and output is as expected. Sliding door should have been bit stronger, length between bunk is sufficient for the small kid to sit and read.

5 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service, delivery within advised timescales. (Actually within 5 days) Bed is fantastic quality and me and my husband were able to follow the instructions to build it. (Quite an achievement, if you knew my husband) thank you for a great service.

2 juillet 2024
Avis spontané

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