We ordered a bespoke under stairs draws from Kingston to gain control of the shoes. Dan first came to measure and quote in August and then once confirmed and deposit paid we had someone out to pop... Voir plus
L'entreprise a répondu
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We ordered a bespoke under stairs draws from Kingston to gain control of the shoes. Dan first came to measure and quote in August and then once confirmed and deposit paid we had someone out to pop... Voir plus
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We ordered two radiator cabinets and the process could not have been better. Very professional from taking the order to delivery. The product themselves are high quality and fitted perfectly We wou... Voir plus
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Can't rave enough about Kingston cabinetry. Shopped around all the big name cabinetry companies who promised bespoke but couldn't do a fraction or all of what we wanted. Kingston delivered on all a... Voir plus
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We ordered 2 bespoke heater covers from Kingston Cabinets. They first came to take heater measurements and then a few months later they installed the covers. Both covers changed their shape after 3-4... Voir plus
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Kingston Cabinetry are experts in creating beautiful made to measure Radiator Cabinets, Bespoke Bookcases and Fitted Home Furniture.
Unit 2 Riverdane Road, Eaton Bank Trading Estate, CW12 1PN, Congleton, Royaume-Uni
We ordered two radiator cabinets and the process could not have been better. Very professional from taking the order to delivery. The product themselves are high quality and fitted perfectly
We would definitely use the Company again and have no hesitation in recommending them

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We ordered a bespoke under stairs draws from Kingston to gain control of the shoes.
Dan first came to measure and quote in August and then once confirmed and deposit paid we had someone out to pop a camera behind the stairs to see what they were dealing with.
We were kept informed of install dates.
The job involved two guys coming to knock the understairs wall through and clean all the mess. They then installed the draw. The draw works well and is just what we wanted. The guys were polite and took away all the mess and ensured we were happy before leaving.

Réponse de Kingston Cabinetry
Awful - Do not let these people anywhere near your kitchen
Updated - just to reply to Dan’s response. Unsurprisingly he is not telling the truth, and that is what to expect if you commission any work from them.
Kingston Cabinetry were terrible to work with. They were helpful until the point that I’d paid 95 percent of the invoice for my kitchen and 100 percent of the invoices for new bedroom furniture. After that:
-there was a 3 month delay in them even starting the work, with their inability to do or manage any plumbing work leaving me unable to stay in my property for 7 of those weeks
-the work they did took 12 weeks to complete rather than the 1 they promised - again either leaving me unable to stay in the property or having to constantly rearrange my diary to ensure access for their team or random plumbers/electricians. As a result I was left without a hob, electrical sockets, a sink, running water, and use of the washing machine and dishwasher for nearly 3 months
-the work undertaken was of poor quality. I had to really push to get them to redo large chunks of it and they still left me with damaged wardrobes, dents in the cupboards, holes being drilled in the wrong place in the very expensive kitchen worktop, and damage to my wooden floor
-they regularly left the kitchen in a dangerous state, with live electrics left overnight without any warning and wires hanging out of electrical sockets for 7 weeks without them doing anything at all to make them safe
-serious incompetence in relation to plumbing. I had to pay £600 from my own pocket to pay for plumbers to attend 4 times to fix the mess Kingston Cabinetry created. They absolutely do not know what they are doing in relation to plumbing - they bought the wrong parts, didn’t buy enough parts for all the pipework to fit together, glued parts together to make them look like they fitted rather than using the proper parts and seals, and worst of all failed to cap the waste pipe before they built the kitchen cupboards in front of it so as soon as the water was eventually switched on half of it immediately escaped to damage my floor and leak into the flats downstairs. And this was AFTER I’d had several conversations with Kingston Cabinetry about the importance of ensuring the plumbing was done properly so there was no risk of leaking into my flat or into my neighbours’ apartments
-the quality of the work undertaken on the basic cabinet-making (I.e. what is meant to be their core competence) was poor. Holes were drilled in the wrong place as measurements were wrong, the cupboards were misaligned, attachments were not fitted to draws properly, and shelves were not provided.
Dan was an absolute nightmare to work with. He’s utterly incompetent, does not tell the truth, and has no attention to detail whatsoever. If I was as bad at my job as he is at his, or if I treated people the way he treats his customers, I honestly wouldn’t be able to sleep at night. Having to deal with him on this work has made me physically ill, and unfortunately the experience has put me off ever using a small firm ever again. At least with a high street chain there is a head office you can escalate complaints to. With Kingston the only person I could complain to was Dan, and he was the main cause of my complaints!
In addition to the experience of working with them being horrific, the quality of the product is poor and absolutely not worth the overinflated prices they charge. Do yourself a favour and just go somewhere else.

Réponse de Kingston Cabinetry
I had an absolutely brilliant experience with this company having shopped around and tried all of the 'big names'.
None of the 'big names' could offer me a truly bespoke service like Kingston did and the overall experience with them was fantastic start to finish.
I had a site visit with the lovely Dan who walked me through everything, gave me loads of ideas and pricing options. He was not at all pushy, he was more than fair on pricing - I unfortunately cannot say the same for any of the other companies I obtained quotes from.
I then had a site visit from a couple of joiners who again were absolutely lovely and walked me through some of the technical details on site.
Following that, I was kept well informed of progress, work dates, any queries etc. by the lovely Sarah who's customer service was really second to none.
The main thing of course is the work itself which I am absolutely over the moon with. Fantastic quality, gorgeous finish and zero damage caused to my house whilst carrying out works pretty much everywhere. Kingston truly made a daunting and scary experience really enjoyable and seamless.
I would have absolutely no hesitation in recommending Kingston far and wide, and I will certainly be back in the future for more works.
Five starts start to finish - thank you Kingston Team :) x

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We've just had bespoke understairs storage designed and fitted. Excellent quality and craftsmanship. Would highly recommend!

Réponse de Kingston Cabinetry
I can not recommend Kingston Cabinetry enough.We have had understairs storage unit installed. The quality and craftsmanship is excellent.
From the design process to installation they keep you informed all the way through.
Really nice well run company.

Réponse de Kingston Cabinetry
I was searching for a small local joinery company who would be prepared to make a bespoke shelf unit for our refurbished bathroom.
Sarah, at Kingston Cabinetry, promptly responded to my request and asked for further details which I provided.
The finished bespoke shelf was completed in record time and finished to an extremely high professional standard.
I will most certainly recommend Kingston Cabinetry to friends and colleagues and without doubt use Kingston Cabinetry for future bespoke joinery requirements.

Réponse de Kingston Cabinetry
Kingston Cabinetry have provided an excellent product and service. We were able to discus the design we envisaged for a hand made media wall and from the first meeting the project was designed and fitted in May this year (2023). The quality of the work and the fitting is excellent and now some 6 months later our view remains exactly the same. Everything fits perfectly and the 'media wall' gets praise from everyone that see's it. We are clearly delighted with our purchase and would recommend Kingston Cabinetry to anyone looking for quality made furniture.

Réponse de Kingston Cabinetry
Both Sarah and Dan were fantastic from the get go. Dan was easy to reach (even at 10pm at night!) and appreciated the detail in which my home office was planned. He provided advice on the height and depth of the desk, and the style also. They listened to my requirements and provided exceptional results - the outcome really speaks for itself.
Having received such great craftmanship and customer experience, I requested their service again to install some understair drawers which look fantastic and blend in seamlessly with the interior decor.

Réponse de Kingston Cabinetry
They managed to work wonders with a small, very wonky space!
Everything was handled with professionalism and was on time. The fitters were friendly and efficient.
Was a pleasure being a customer! And we love the final result!

Réponse de Kingston Cabinetry
We couldn't have been luckier in finding this fantastic company.
Having moved to a new house we required three bespoke items of furniture, a bookcase/radiator cover, something to put the tv on and a storage/bench unit. (See pictures)
All were made to our own specifications, with great advice and guidance from them, and complimented the other items we already had in each of the three rooms.
The cost was comparable to good quality readymade items but that would not have easily achieved and in all probability practically impossible to get exactly what we wanted.
The initial survey was relaxed, and we felt our views were really heard and taken on board; changes later suggested by us were acted upon and a new updated design sent for approval. Dealing with the office was painless and the team who came to fit the three units were professional, personable, and tidy - what's not to like.
We highly recommend Kingston Cabinetry and would be more than happy to use them again should the need arise.

Réponse de Kingston Cabinetry
Can't rave enough about Kingston cabinetry. Shopped around all the big name cabinetry companies who promised bespoke but couldn't do a fraction or all of what we wanted.
Kingston delivered on all aspects, everything we wanted in our media unit design, quartz tops, and hide and slide doors for a bar area.
We were overjoyed with the final result and pricing was on par or cheaper then the big name cabinetry companies that couldn't meet our design.
You will not be disappointed with Kingston.

Réponse de Kingston Cabinetry

Réponse de Kingston Cabinetry
Dan and his team did a great job on our fitted wardrobes and stand alone matching bedroom furniture. Perfect fit and finish and in the exact colour we wanted to go with our decorating.
Great advice on design too!

Réponse de Kingston Cabinetry
I absolutely love my new radiator cover, it is a thing of great beauty and fits my requirements exactly, filling a short wall and corner perfectly; it is in itself a stand out piece of furniture.
The quality of workmanship is outstanding as was the service I received from Sarah; she was extremely patient at all times assisting me along the way with lots of helpful, much needed advice. Her friendly and efficient team complimented her perfectly.
I cannot recommend Kingston Cabinetry highly enough.

Réponse de Kingston Cabinetry
Having bought a number of bespoke pieces of furniture from Kingston Cabinetry we are beyond delighted. The whole process from the design aspect to installation was a breeze. Dan Kingston is hugely knowledgable and has an exceptional eye for detail which helped massively to make sure the pieces worked in our home. We will most certainly be in touch in the future when we are ready to upgrade our kitchen.

Réponse de Kingston Cabinetry
I approached Kingston Cabinetry with a design already in mind, having been to competitors that couldn't satisfy what I was looking for. It's always more challenging when a customer has specific requirements, but the team accommodated me exceptionally well as they worked with me on the design.
The installation team were polite, courteous and incredibly considerate - even taking their lunch in the van so as not to impose, bless them. There were a few minor tweaks required during installation, but the team were communicative, quick to respond and alter the design - always keeping my intended use of the space in mind.
Yes, it was pricey, but the materials used were of a really high quality, and the installation accommodation in itself was worth it. I wouldn't hesitate to recommend them.

Réponse de Kingston Cabinetry
The design was as I wanted it, the service was proactive and friendly, and when there was a small mistake it was repaired quickly. Overall a very good service. I highly recommend them

Réponse de Kingston Cabinetry
A really positive experience throughout the whole process. It was a real pleasure liaising with Sarah, Dan and the installation team, they were all very professional and helpful. Sarah was fantastic, and she was kind enough to send us samples of some grilles as we were not sure which one to choose.. The new cabinets turned out to be ready and were installed earlier than expected. We are so pleased with them, they look amazing, fit perfectly and have added something really special to our living room. We cannot recommend Kingston Cabinetry more!

Réponse de Kingston Cabinetry
We ordered a large, oak lined, fitted wardrobe from Kingston Cabinetry. The process was great from beginning to end. Dan came over, he was very friendly and helpful, explaining all our options with us. Following this we very quickly received the drawings for our design, and it was great to see it visualised. After a couple of tweaks, the order was placed. The fitters arrived in good time, only a few weeks after the design was agreed. The fitters were great lads, courteous and respectful. Their workmanship was wonderful, they paid so much attention to detail. The finished wardrobe was even more than we'd hoped for. We love it and still can't believe it's ours! We'd highly recommend Kingston Cabinetry to anyone looking for something extra special.

Réponse de Kingston Cabinetry
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