Warning not to trust Kiwicast
I switched from MailChimp to Kiwicast to support a local company and hopefully find an easier experience. The experience has been terrible. They promise quick replies but you wait days for replies. My first "campaign" took 5 days to send out by which time the info was dated. I did 3 campaigns over 3 weeks and thought it weird that I received 0 responses. I reached out to some of the contacts individually and they all said they had received no emails from me during that time. But on my Kiwicast dashboard it said the emails were successfully sent. I messaged Jon Teychenne the director and he told me all those institution emails are blocked. Even though it said they were sent. So I can't use this service at all. There was no mention of this possibility in the start up phase. Was I refunded? No. It cost me $485 to have someone set up Kiwicast for me and that is money down the drain because I can't even use this program. They offered no refund or compensation. All they said was, "sorry about that." There's no heart in this company.