KKday Avis 

243
TrustScore 2 sur 5

1,9

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Lisez les avis des autres

Noté 1 sur 5 étoiles

新幹線のチケットを予約購入しました。 ・システムが未完全過ぎてチケットは何回やっても、駅員さんがやっても予約情報なしになる。 にも関わらず、エラー画面の写真がないと返金出来ないとの返事 それならばチケット発行の仕方にエラーの場合は画面の写真を撮るように記載しておくべきなのでは? ・質問のやり取りも確認せずに何回も何回も同じことを聞いてくる ・自社のシステムをカスタマーサポ... Voir plus

Noté 1 sur 5 étoiles

Dangerous experience, we feared for our lives My girlfriend and I booked a mountain tour in Taiwan through KKday, but the experience was terrifying. Our guide was also the driver, and her driving... Voir plus

Noté 5 sur 5 étoiles

I’ve used KKdays for a tour in Taiwan and Japan plus getting a pocket wifi for Taiwan! It was reasonably priced and great overall!! Very good prices and the process is easy and smooth! Also customer... Voir plus

Noté 1 sur 5 étoiles

フランスで空港からホテルまでの往復送迎を依頼しました。 帰りのホテルの送迎の車が探せど探せど見つからず、連絡したのですが、見つけることが出来ず、ホテルのスタッフのかたにドライバーさんに電話してもらったところ、既にドライバーは、帰ってしまったとのことです。 送迎料金は、全額返金出来ないとのことです。 私は必死にホテルの前を駆けずり回って、送迎車を探してい... Voir plus

À propos de l'entreprise

  1. Agence de voyages
  2. Agence d'excursions
  3. Agence de visites touristiques
  4. Attraction touristique
  5. Voyagiste

Informations provenant de diverses sources externes

KKday is an e-commerce travel platform that offer 10,000+ experiences around the world. We provide the a wide breadth of experiences, including theme park tickets, cooking classes, multi-day tours, airport transfers, sim cards, and hidden sights off the beaten path.


Coordonnées de contact

1,9

Bas

TrustScore 2 sur 5

243 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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1,9

Tous les avis

(243)

26 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Very bad experience with kkday.

Very bad experience with kkday.
Make purchase on a tour and 2days later, kkday feedback that they have to increase the price after payment was make.
Totally unacceptable and not professional as service provider.
Pls. Do not fall under same trap with kkday.

*hi Kkday,
Thanks for your revert.
However, I have been in contact with your customer service, after few days of waiting, the customer service feedback that they are sorry about the incident but they still have to charge me more if I would like to continue the booking.
Apparently there is no solution will be offer.
That's such a disappointment with your service.

7 mars 2020
Avis spontané
Logo de KKday

Réponse de KKday

Dear Shivon Lam,
Thanks for taking a moment to give us some feedback. We’re sorry to hear that your experience with KKday was not satisfactory.
In order to help us provide the best service possible, please send us an email at service@kkday.com and provide our team with more details about your experience.
We appreciate your understanding and we hope to serve you again in the future.
Best regards,
KKday Support Team

Noté 4 sur 5 étoiles

Good choice for local tour

I attended KKday trips for a couple of times. Tour guides are experienced and routes are well organised. By the way, KKday’s pricing is reasonable and affordable.

3 mars 2020
Avis spontané
Noté 5 sur 5 étoiles

Always a part of our Travel!

We love travelling and every single time, we check out on kkday for things that we would need on our travel like bus/train tickets, wifi, etc. Claiming and using vouchers are always easy and convenient! Thank you Kkday!!

2 mars 2020
Avis spontané
Noté 5 sur 5 étoiles

Frequent Flyer Freelancers

My wife and I are freelancers who travel all over Asia (and the world). We always check KKDay anytime we are planning the next trip, to see what deals we can get. Anything from local SIM cards and portions WiFi, to bus and train tickets, and exciting tours and experiences. We’ve used KKday fro trips to Japan, Vietnam, Taiwan, Hong Kong and also in our local country (Australia). A great be for I is being able to pay with credit card or Apple Pay, so we never have to worry about handling local currency (cash). Super smooth and easy experience every time, everywhere. Can’t live (should day travel) without it!

2 mars 2020
Avis spontané
Noté 1 sur 5 étoiles

Do NOT use this company if you care for…

Do NOT use this company if you care for the safety of your children.
We booked a transfer from Niseko to Chitose airport (about a 2 hour journey). The car turned up without a car seat despite having one confirmed on the booking email and voucher. After spending over 30 minutes trying to communicate with the driver (who spoke zero English) and the head office, we were told we had no choice but to go in the car without the car seat, or miss our flights (despite it being illegal for young children to travel without a car seat in Japan). Our child was 14 months old at the time.

In the end, we had no choice but to travel without a car seat for 2/3 of the trip, at which point we were met by one of their employees with a car seat. On our return home, we tried to contact KKday to get a refund for the stress and inconvenience caused. After numerous emails and several instances of suggesting we were not telling the truth, we have given up trying. An absolutely horrendous company to deal with more interested in money than the safety and legal passage of their passengers.
AVOID.

29 février 2020
Avis spontané
Logo de KKday

Réponse de KKday

Dear Rebecca Kelleher,
Thanks for taking a moment to give us some feedback. We’re sorry to hear that your experience with KKday was not satisfactory. 
In order to help us provide the best service possible, please send us an email at service@kkday.com and provide our team with more details about your experience.
We appreciate your understanding and we hope to serve you again in the future.
Best regards,
KKday Support Team

Noté 1 sur 5 étoiles

Chiang Rai tour

We had booked the full package for Chiang Rai (Temples, long neck and Golden triangle - boat ride in Mekong + visit to Laos Market).
Because of the corona virus we could not go into Laos, so kkday ofered a small refund which we accepted.
We were picked up at the given time by a van of another tour company (hired by kkday).
Everything went normal until the boat part. The guide said kkday did not inform the company that we had boat tour, so, if we wanted it, we had to pay again for the boat tour that was included in the package.
We explained to the guide and showed the info of our package. He called HQ but still we had to pay for the boat ride.
Because of this, we asked for a receipt to get a refund from kkday.
Now kkday does not assume this because of the small refund made in respect of the Laos cancelation.
All and all it was an headache and we paid more just not to miss the boat tour. very dissapointed with kkday support. They now say their english is not good.
So, be wary of kkday and if you book take everything printed to show the guide.
PS. also the tour is not worth the money. very expensive for what it is. The boat part is even worse.

28 février 2020
Avis spontané
Logo de KKday

Réponse de KKday

Dear Luis Miguel Carreira,
Thanks for taking a moment to give us some feedback. We’re sorry to hear that your experience with KKday was not satisfactory. 
In order to help us provide the best service possible, please send us an email at service@kkday.com and provide our team with more details about your experience.
We appreciate your understanding and we hope to serve you again in the future.
Best regards,
KKday Support Team


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