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Lisez les avis des autres

Noté 4 sur 5 étoiles

Love the coffee, have ordered extras, I believe this company tries hard, it has provided a good selection of quality coffee. It has had some administrational glitches, but hey, they put them right.... Voir plus

Noté 4 sur 5 étoiles

I was given a year's subscription to Kopi as a gift and it really is a lovely idea. The packages appear as regular as clockwork each month and there it is, another new blend to try. Obviously, some ar... Voir plus

Noté 3 sur 5 étoiles

The coffee is well packaged with some good reading material which is a cut above the rest and helps understand the origins of each months brew. The subscription was purchased as a gift for me and the... Voir plus

Noté 4 sur 5 étoiles

Really good coffee, makes excellent presents. The onlt teeny weent prob is that you can't send a gift subscription to more that one person. We have more than one sibling, the brother and sister in-l... Voir plus

À propos de l'entreprise


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

113 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

Amazing quality coffee. I just love it.

Kopi coffee is a delight every month I receive it through my door. Their customer service is fantastic too and I'm just really enjoying my monthly coffee and would recommend to all coffee lovers.

28 avril 2015
Avis spontané
Noté 5 sur 5 étoiles

I was jealous of the office next door!

Every time I walk past the office of the company next door I get the most pleasant aroma of fresh coffee. It's rare to see one of the people working there without a coffee in hand and there's always a cafetiere in sight. I was sick of the stuff our boss kept buying so asked what it is they buy and was told about Kopi. Subscribing for regular coffee is a complete no-brainer considering the quality and the amount we now get through.

17 décembre 2014
Avis spontané
Noté 5 sur 5 étoiles

Great coffee and great variety!

I love the fact that I get a different coffee every month from places I really would not expect...India for example. That was last month then this month was a fantastic coffee from Kenya. Love it.

23 octobre 2014
Avis spontané
Noté 5 sur 5 étoiles

Amazing coffee and super convenient!

I must admit that prior to discovering Kopi coffee the majority of what I would drink would be instant. Having a fresh bag of a new blend delivered to your door each month is more than convenient, so no excuses anymore when it comes to instant! With the dust removed from my filter machine, I now have amazing coffee in the same time that it would take me to taint hot water with that soluable instant dirt.

23 octobre 2014
Avis spontané
Noté 5 sur 5 étoiles

Outstanding Coffee

I've been a member through gifts from my daughter for two years and I've never had a bad coffee. I love the service I get, I love the coffee I get and I love the excitement of my new package arriving each month. If you're a bit of a coffee nut you'll love it too.

6 avril 2014
Avis spontané
Noté 5 sur 5 étoiles

Excellent coffee - need I say more....

If you love to try different coffee from around the world, then the Kopi coffee club is for you. I have never had a bad coffee and I am starting to develop my favourites list. The coffee comes with tasting notes and details about where the coffee came from. I try to guess the flavours before reading the tasting notes - not always with success!! You can also buy additional coffee packs from that month.

3 juillet 2013
Avis spontané
Noté 5 sur 5 étoiles

Kopi coffee is excellent!

Once a month our delicious coffee arrives from Kopi. This coffee 'club' is utterly reliable and so good that we have gifted it on-line to our friends as birthday presents. Perfect!

2 juillet 2013
Avis spontané
Noté 3 sur 5 étoiles

Not Always My Cup of Tea

The coffee is well packaged with some good reading material which is a cut above the rest and helps understand the origins of each months brew. The subscription was purchased as a gift for me and the coffees provided I would say hit the mark about 50% of the time. That's not to say the coffees were poor, just not always to my taste.
Last gripe - the shipping package size has been changed recently and doesn't fit through my letterbox. This makes mail order pointless and necessitates (another) trip to the post office.

1 juillet 2013
Avis spontané
Noté 3 sur 5 étoiles

Great coffee, poor customer service

The coffee is fantastic, no question. But you won't ever be able to speak to the customer service team if you need to. There's no phone number, they take over a week to reply to emails, they don't deal with issues even when they do reply, and they won't call you despite being asked to multiple times. So if it all works out for you and you don't need to make any changes to your account: great; enjoy it. If you do: beware!

24 juin 2013
Avis spontané
Logo de Kopi

Réponse de Kopi

Hi Helen

Sorry you've not had an excellent time with our customer delight team. We understand you needed to close a gift account halfway through - which is why we needed our technical team to investigate the best way of doing this, hence a bit of a delay for you. It's a request we haven't had before so we had to make sure it was done correctly.

In terms of not calling - we're a small team and don't have the resource to speak to customers on the phone at this point in time. We get hundreds of customer emails every day and if we also handled these on the phone, we just wouldn't be able to keep on top of things.

Thanks again for understanding and appreciate you being a Kopi member - hopefully see you in the future.

Noté 4 sur 5 étoiles

delicious coffee delivered monthly... great

Bought for a present it was a love gift. a monthly delivery of coffee sourced from around the world with tasting notes.
the coffee always tastes delicious.
My only complaint is they seemed to have changed the packaging from a pack I can keep on the worktop side to one I can't.
I shall be buying this as a gift for someone else now. highly recommended.

23 juin 2013
Avis spontané
Noté 5 sur 5 étoiles

Around the World in 80 coffees!

I look forward to receiving my packet of coffee every month. I never realised coffee is grown in so many different countries, and am really enjoying last months "gorilla coffee" from Burundi !

22 juin 2013
Avis spontané
Noté 5 sur 5 étoiles

Great Coffee Every Month

On the 15th of the month, I get a 250g coffee through the door- It now fits through the letter box so it's even better. I have not been disappointed with any of the selections which smell and taste fantastic. The coffee also comes with tasting notes, whilst I dont always 'get' the flavours described, it's a nice little extra.

22 juin 2013
Avis spontané

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