Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

The quality of the two dresses was great, one a little tighter across the chest than I would like but I can make it work. Removed one star just because they take sooooo long to arrive. I'd actual... Voir plus

Noté 3 sur 5 étoiles

My first order was fantastic and exactly as expected. The second order was not as expected. Two of the three items were more t-shirts than sweaters, possibly my own fault for not reading carefully e... Voir plus

Noté 5 sur 5 étoiles

The two products I received were very well made, fit true to size and were exactly as pictured on the web-site. I am pleasantly surprised by the high quality of the product given the very affordable... Voir plus

Noté 5 sur 5 étoiles

While the order took much longer than expected to receive, when it did arrive I was Very Pleasantly surprised! The fabric is gorgeous, the fit true to size ( I am 5’3” 127#’s and ordered a small), in... Voir plus

À propos de l'entreprise


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

94 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

Great quality, beautiful cut

The dresses I ordered are beautifully made. One of the dresses looked like it had raised embroidery and that turned out not to be the case (more silk-screen that raised embroidery) but I am still really pleased! The material is lovely and the cut of both dresses is even better than expected. True to size as well.

26 juin 2023
Avis spontané
Noté 1 sur 5 étoiles

Laeyi has HORRIBLE customer service

Laeyi has terrible customer service. To start, I initially chose “unhappy” and was directed to the “we are sorry contact customer service” page instead of having the opportunity to leave a review.
I received my items, decided to keep one and return the other. I contacted them the day I received the order.The response from service at Laeyi was delayed, and then they started bartering with me over how much of a refund they would give. Started low, then increased marginally. This dress is NWT, and I offered to pay shipping, but have asked for a FULL refund. They maxed out what they are willing to give at 2/3 the original cost. Buyer beware!!!! Even though it says on their website they allow returns within 30 days, they are deceitful and a bad company with poor customer service.

29 mai 2023
Avis spontané
Noté 1 sur 5 étoiles

Company non responsive.

The garments I received were not the right size and the fabric quality was awful. I have requested an RMA for several days with no response from the company.

15 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

The dress came in time for my wedding

The dress came in time for my wedding, but it wasn't the color that I needed and the size was bigger than I expected.

I'd like to received a return label to ship it back, but have been unable to get a label from customer service.

3 mai 2023
Avis spontané
Noté 3 sur 5 étoiles

I am still waiting on the refund

I am still waiting on the refund from a previous return request which charged me an extra $15 in postage. I do love the 2 new dresses but not sure why I can't get the same quality of service on my original purchase.

17 avril 2023
Avis spontané
Noté 4 sur 5 étoiles

Overall pleased

Although the shipping took a long time to recieve the item (thus the 4 star), the item fits to size, is comfortable and does appear like it did on the model.

18 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Amazing!

The price is perfect for me, it makes me want to order more. The quality is also excellent! Though, it did take a little long to arrive. But, I still consider it amazing. I appreciate that they tell me when it will arrive so that I get a heads up.

18 avril 2023
Avis spontané
Noté 1 sur 5 étoiles

Poor customer service

This dress did not fit well. When I attempted to return it for a refund I was told, I could keep the dress and they would give me $7 compensation (I paid $46.99) When I again said I wanted to return for a refund I was told to keep the dress and they would compensate me $16. I once again said no, I want to return the dress for a full refund. They increased the amount to $22 and “could you kindly keep the item?” When I again said no, only a full refund and return of the item is acceptable. Their response: “ The best we can compensate is $25, You can keep the item(s) for your own use”. I was given an address to return the item to but was told I would have to pay for postage. I again said I wanted a full refund - I have yet to receive a reply, nor have I received the $25 compensation.

Furthermore, I wrote the same review on their site and it was removed.

1 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

I was originally skeptical, but!

I was originally skeptical and afraid these were Chinese products because I had seen these same items advertised under different brand names. I was so pleasantly surprised that the items arrived quickly and are excellent quality!

25 mars 2023
Avis spontané

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