Paid my membership
Paid my membership, login didn’t work, made endless phone calls, emails, voicemails, never had a reply, beware this company is a scam!
3 juillet 2026
Avis spontané
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À propos de l'entreprise
Écrit par l'entreprise
The National Landlord Association is the UK's leading landlord resource platform. From legal advice & documentation to marketing, management & arrears collection, the NLA team are time served professionals with a wealth of experience & expertise. NLA provides services to members at a discounted fee or free of charge however non members can also access our services. - Legal advice - Property marketing - Legal compliance & documentation - Tenant referencing - Tenancy agreement compilation - Property management & rent collection - Eviction & arrears management - Tenant tracing & debt recovery - Landlord & agent regulatory training
Coordonnées de contact
23 Berkeley Square, W1J 6HE, London, Royaume-Uni
- 0207 117 2089
- property@landlord.org.uk
- www.landlord.org.uk
2,3
Bas
6 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Completely ignored
I had issues when logging in, my emails were ignored. I am trying to get an updated agreement but they have not sent it within the 2 hour time frame (over a week ago). I have emailed twice in the last week, left 2 voicemails and called countless times to each department. Still nothing! Do not waste your money in subscribing.
28 mai 2026
Avis spontané
There not responding avoid it
1 avril 2026
Avis spontané
Case handler does not call back or respond when called or messaged.
Team member does not respond to calls/call back/message back. When I do get through, they promise they are handling the issue and they'll call back and they don't. I was even given a scheduled appointment for when the personnel would call and this was not honoured.
27 mars 2026
Avis spontané
Non-existent service
I joined the National Landlord Association (NLA) on June 27th. I was emailed confirmation of my membership on July 8th. Since then, the service has been appalling. On August 21st I emailed asking for help logging in, but had no response. In late August, I phoned to ask about landlord insurance. I was told that I would be emailed details straight away. These never arrived, so I phoned again and left a message. I never heard anything back, so I had to go with another insurer. Angered by the lack of response, I emailed on August 29th asking for a refund. Again, no response. I phone in the week beginning September 15th and was told someone from accounts would contact me. They never did. On September 26th, I wrote a letter to one of the directors outlining everything that had happened and demanding a refund. Again no response. I phoned again on in early October and was told someone was dealing with my complaint and that they would get back to me in the next couple of days. I again heard nothing. I phoned again a couple of weeks ago and asked to be put through the person who was dealing with my complaint. No one was available and I was again told someone would get back to me. Again, nothing.
I am beginning to wonder if the NLA is actually a functioning organisation.
13 novembre 2025
Avis spontané
very good
Very quick and easy process and, importantly ,if notes or break clauses needed to be added this is done quickly, specifically and if necessary directly through phone contact with a person.Will definitely use in future.
19 juin 2013
Avis spontané
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